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Taylor October 2015
- 1. ALISON NEWBY TAYLOR 1600Rosemist Trail 678-764-2100 Grayson, GA 30017 [email protected] EPIC CREDENTIALED TRAINER ♦ ACCOUNT MANAGEMENT PROFESSIONAL EPIC Credentialed Trainer • Go Live Support Specialist Managed Health Care • New Business Development • Relationship Management • Strategic Planning Creative Marketing & Product Development • Verbal & Written Communication • Process and Problem Resolution PROFESSIONAL EXPERIENCE OHIOHEALTH, Columbus, OH September 2015 – October 2015 Super User Consultant Provided at the elbow support to providers in the ambulatory setting including pediatrics, family practice and OB/Gyn. Extended beyond the Go-Live period for several weeks. GREENVILLE HEALTH SYSTEMS, Greenville, SC March 2015 – August 2015 Epic Credentialed Trainer Epic Ambulatory classroom trainer for nurses, physicians and physician extenders. Specialties included Family Practice, Internal Medicine, Pediatrics, Ob/Gyn, Surgery and Cardiology. Class size averaged approximately 25 students for nurses and 16 for providers Personalization Lab Trainer May 2015 – Present Conducted provider personalization labs introducing participants to Smart Tools, Preference Lists, Macros, QuickActions and other customization tools and techniques within Epic in order to enhance documentation efficiency Registrar February 2015 – March 2015 Provided registration assistance to the IT Training Department as they prepared for the Epic Training curriculum for end users UNIVERSITY OF WASHINGTON MEDICAL CENTER, Seattle, WA April 2014 - July 2014 Go Live Consultant Site Lead, Go Live Support and Post Go Live Support n a multi-specialty surgical clinic including Vascular Surgery, Thoracic Surgery and Podiatry Surgery clinical staff. UNIVERSITY OF NORTH CAROLINA, Chapel Hill, NC April 2014 At The Elbow Consultant Provided Go Live Support and At The Elbow training for Ambulatory Clinicians (Nurses and Physicians) in a multi-specialty clinic including General Surgery, Gastroenterology and Ophthalmology
- 2. Alison N. TaylorRésumé Page 2 WELLSTAR HEALTH SYSTEM, Marietta, GA December 2013 Go Live Support Consultant Provided Go Live support to Inpatient and Ambulatory clinicians, (Nurses and Physicians) for Family Medicine physician practice; Command Center zone liaison UNIVERSITY OF ARIZONA MEDICAL CENTER, Tucson, AZ October 2013 - November 2013 Go Live Support Consultant Provided one on one training and Go Live support to Ambulatory clinicians, (Nurses and Physicians) for Pediatric practice UNITED HEALTHCARE OF GEORGIA, Atlanta, GA 2007– 2012 Senior Strategic Account Executive ← ̈Entrusted with delivering value-added advice and consultation on workplace related issues and concerns, resulting in increased productivity. ← ̈Key contributor of increased client visibility through development of exceptional promotional and communication plans. ← ̈Coordinated and facilitated on-site health and work related training programs for client companies. BLUE CROSS BLUE SHIELD OF GEORGIA, Atlanta, GA 1995 – 2007 Account Executive (2000 – 2007) ← ̈Consistently developed strategies to increase revenue growth with existing accounts while garnering new business opportunities. ← ̈Managed book of business consisting of 18 profitable accounts within regional and national markets. ← ̈Communicated effectively with client organizations to identify most cost-effective solutions. ← ̈Fostered sound relationships by delivering top notch customer service Utilized renewal planning, negotiation, and profitability analysis to monitor financial performance of clients. ← ̈Remained attuned to changing trends in healthcare industry to best serve clients ←Manager of Market Research (1995 – 2000) ←
- 3. 0 Conducted thoroughresearch and analysis of target markets to identify potential clients. Developed creative marketing and promotional campaigns to increase revenue potential for clients. 1 2 Alison N. Taylor Résumé Page 2 EDUCATION TULANE UNIVERSITY, New Orleans, LA Master of Public Health (In Progress) UNIVERSITY OF NORTH CAROLINA CHAPEL HILL, Chapel Hill, NC Bachelor of Science in Public Health LICENSES Agent – Accident & Sickness Agent – Life State of Georgia License #607923