The document provides an overview of characters and events in the first 21 chapters of the novel "The Client". It introduces the two main characters, Ricky and Mark, and describes some of the key events they experience including being kidnapped by Romey. It also lists important secondary characters like Sergeant Hardy, Barry Muldano, and various law enforcement figures. The document poses questions about each character's role, relationships, and their involvement in the central mystery and crimes described in the novel.