THE


       REVOLUTION

      Discover the power of
      Content Marketing
      to transform your
      B2B marketing.

                    © Copyright 2012 Tactus Associates
Content marketing




  …what is it
Content marketing is the creation
and distribution of compelling, often
educational, content to attract or
retain customers and prospects.



               Also known as… custom publishing
                              custom content
                              branded content
                              thought
                              leadership
At its core, content marketing…

…delivers your company’s
knowledge, expertise and advice…




   …in a way that provides
   genuine value to the
   customer and incites them
   to action.
Your content can deliver value to
  customers in a variety of ways, by
  providing…

                              market intelligence
        product information
                                        technical advice
    business skills

expert opinion                               insider
                                             knowledge
    fun and games                          industry gossip
You can distribute your content in
many forms, especially on-line…

                                                        microsites
                           article posting
                                              social media
                                                                 blogs
                e-books
                             case studies
                                             research reports
                     white papers
                                      e-newsletters             podcasts

                                 videos          webinars/webcasts
          content in
      traditional media
       print newsletters              in-person events
How is content marketing different
from what B2B marketers are
already doing with their websites
and sales literature?
Traditional B2B          brand advertising
marketing is about
pushing what you product description
want to say to the
customer.           sales promotion


                     corporate information



            …it usually broadcasts
            messages to
            targets
Just what I’ve
                          been looking
                        for. Thank you!

Content marketing is
about attracting the
customer with
content he wants
and seeks out.

                       …it builds relationships
                          with customers,
                         one by one
Content marketing




        …why do it  ?
By offering something that the
customer values, content marketing
lets the customer come to you…




           …you don’t have to push
Customers who come to you are
much more likely to be…

• pre-qualified leads
              interested in what you have to offer.

• disposed to trust you
              already accept you as an authority.

• open to further communication
              having received value, they owe you.
In other words, they are poised at the
mouth of your purchase funnel…


                        research

                              contact

                         evaluate

                      negotiate

                   purchase
And above all, because your content
has let them know you, trust you and
like you, they now have a positive
motivation to choose you…
Doesn’t that make more sense
than traditional forms of
intrusion-based broadcast
marketing?
As an added benefit, content
marketing is a great way to create
links and traffic and make your
website search engine friendly.
Content marketing



   …how does it work?
9 out of 10 B2B marketers* use
content marketing to grow their
business




             *In North America. IT, finance, healthcare,
             and media industries are especially heavy
             content marketing users.
B2B marketers devote 26%* of their
 budgets to content marketing
 initiatives.




* On average – the smaller the company, the higher the percentage.
  Most plan to increase spending on content marketing.
Most forms of content marketing take
place online…
                                                     Social Media (excl. blog) 79%
                                                               Article posting   78%
                                             In-person event     62%
                                               eNewsletter      61%
                                         Case Study      55%
                                              Blog    51%
                               White paper43%
                         Webinar/webcast 42%
                                  Video 41%
          Content in trad. media 31%
                      Microsite 30%
           Print newsletter25%
          Research report 23%
           Podcast 16%
        eBook 9%
                              % of B2B companies using (North America)
Though not all forms are equally effective…


         Considered                      Considered
         most effective                  least effective
In-person events      72%    Podcasts                     28%
Research reports      57%    Social media (excl. blogs)   31%
Webinars/webcasts     56%    Content in trad. media       34%
eNewsletters          55%    Digital magazines            37%
Case studies          53%    eBooks                       38%




                            % rated effective/very effective
But, whitepapers, videos, blogs and
 such are just vehicles.




…let’s talk about the
ideas that go inside.
According to content marketers, this
is their greatest challenge:


                   “How can I produce
                    the kind of content
                       that engages
                       prospects and
                       customers?”
Actually, that’s two questions:

                    “What kind of content
                   will engage my prospects
                        and customers?”

                           and…

                   “How can I produce it?”
What kind of content will grab your
customers’ attention?
First, let’s think about it from your
customers’ point of view. They have
one question about your content:



      What’s in it for me?
Customers will think your content
  is worth having if you can educate
  them or entertain them (or both).

                              market intelligence
        product information
                                        technical advice
    business skills

expert opinion                               insider
                                             knowledge
    fun and games                          industry gossip
content = value
Now let’s consider your point of view.
Your first task is to answer the
question…


         Who are you?
What is your world view
What do you passionately believe
     Why do you do what you do
Answering these questions allows
you to re-frame the challenges and
opportunities your customers face in
a way that leads inevitably to your
solution.
Because customers don’t just buy
your product…



               …they buy your story.
Think about Apple…




             or Muji…
So how can you build
content that gives customers
something of value and
tells them who you are?
Here are four steps to
start you on your way…
Step 1.
Interrogate your organization
mercilessly. Ask everyone…

                      What can we do
                      that others
  What are we         can’t?
  really good at?
                                Good people to
                                talk to:
                                - engineers
                                - salespeople
                                - high performers
                                - your customers
Step 2.
Put your distilled expertise into a
form that is attractive, digestible and
credible. Look for…

        visual appeal
                                 clarity and brevity

 third-party
 endorsement                                 …and make sure
                                             your content has a
                                             personality that is
               factual support               consistent with
                                             your brand
Step 3.
     Drive your content to your customer.
     Remember the content marketing
     vehicles?
                        eNewsletter
                                                         Article posting
Choose as                                 Live event
many vehicles         eBook
as fit the content                                                             Blog
                                                         Research report
and reach your                        Print newsletter
customers.
                     Podcast
                                                                               Video
                                        Webinar           Case Study

                 Social media
                                                                       Microsite
                                             White paper
Step 4.
Start a conversation with
your customer.

     make an offer
                                       Nurture your leads
                     invite feedback   and keep track of
                                       their progress
                                       through your
           ask for                     purchase funnel
           advice      request
                     contact info
Those are the basics of what to
do. But how do you get it done?


              Creating high-
              quality, engaging
              content takes time
              and skills
It’s a good idea to create as
much of your content as you can
in-house…



          …preferably with qualified
          professionals who can be
          dedicated to the task.

                            Look for the right skills
                            among trained writers,
                            journalists or bloggers.
But many companies, especially
smaller ones, outsource much of
their content creation.

      A good content
      specialist agency
      can make your
      content shine.
There’s lots more to say about
Content Marketing.

            If you’d like to know more
                       about how it can
            revolutionize the way you
                find, convert and keep
                           customers...
…contact us




              http://tactus.co.jp
              email: contact@tactus.co.jp

The content marketing revolution

  • 1.
    THE REVOLUTION Discover the power of Content Marketing to transform your B2B marketing. © Copyright 2012 Tactus Associates
  • 2.
    Content marketing …what is it
  • 3.
    Content marketing isthe creation and distribution of compelling, often educational, content to attract or retain customers and prospects. Also known as… custom publishing custom content branded content thought leadership
  • 4.
    At its core,content marketing… …delivers your company’s knowledge, expertise and advice… …in a way that provides genuine value to the customer and incites them to action.
  • 5.
    Your content candeliver value to customers in a variety of ways, by providing… market intelligence product information technical advice business skills expert opinion insider knowledge fun and games industry gossip
  • 6.
    You can distributeyour content in many forms, especially on-line… microsites article posting social media blogs e-books case studies research reports white papers e-newsletters podcasts videos webinars/webcasts content in traditional media print newsletters in-person events
  • 7.
    How is contentmarketing different from what B2B marketers are already doing with their websites and sales literature?
  • 8.
    Traditional B2B brand advertising marketing is about pushing what you product description want to say to the customer. sales promotion corporate information …it usually broadcasts messages to targets
  • 9.
    Just what I’ve been looking for. Thank you! Content marketing is about attracting the customer with content he wants and seeks out. …it builds relationships   with customers, one by one
  • 10.
    Content marketing …why do it ?
  • 11.
    By offering somethingthat the customer values, content marketing lets the customer come to you… …you don’t have to push
  • 12.
    Customers who cometo you are much more likely to be… • pre-qualified leads interested in what you have to offer. • disposed to trust you already accept you as an authority. • open to further communication having received value, they owe you.
  • 13.
    In other words,they are poised at the mouth of your purchase funnel… research contact evaluate negotiate purchase
  • 14.
    And above all,because your content has let them know you, trust you and like you, they now have a positive motivation to choose you…
  • 15.
    Doesn’t that makemore sense than traditional forms of intrusion-based broadcast marketing?
  • 16.
    As an addedbenefit, content marketing is a great way to create links and traffic and make your website search engine friendly.
  • 17.
    Content marketing …how does it work?
  • 18.
    9 out of10 B2B marketers* use content marketing to grow their business *In North America. IT, finance, healthcare, and media industries are especially heavy content marketing users.
  • 19.
    B2B marketers devote26%* of their budgets to content marketing initiatives. * On average – the smaller the company, the higher the percentage. Most plan to increase spending on content marketing.
  • 20.
    Most forms ofcontent marketing take place online… Social Media (excl. blog) 79% Article posting 78% In-person event 62% eNewsletter 61% Case Study 55% Blog 51% White paper43% Webinar/webcast 42% Video 41% Content in trad. media 31% Microsite 30% Print newsletter25% Research report 23% Podcast 16% eBook 9% % of B2B companies using (North America)
  • 21.
    Though not allforms are equally effective… Considered Considered most effective least effective In-person events 72% Podcasts 28% Research reports 57% Social media (excl. blogs) 31% Webinars/webcasts 56% Content in trad. media 34% eNewsletters 55% Digital magazines 37% Case studies 53% eBooks 38% % rated effective/very effective
  • 22.
    But, whitepapers, videos,blogs and such are just vehicles. …let’s talk about the ideas that go inside.
  • 23.
    According to contentmarketers, this is their greatest challenge: “How can I produce the kind of content that engages prospects and customers?”
  • 24.
    Actually, that’s twoquestions: “What kind of content will engage my prospects and customers?” and… “How can I produce it?”
  • 25.
    What kind ofcontent will grab your customers’ attention?
  • 26.
    First, let’s thinkabout it from your customers’ point of view. They have one question about your content: What’s in it for me?
  • 27.
    Customers will thinkyour content is worth having if you can educate them or entertain them (or both). market intelligence product information technical advice business skills expert opinion insider knowledge fun and games industry gossip
  • 28.
  • 29.
    Now let’s consideryour point of view. Your first task is to answer the question… Who are you?
  • 30.
    What is yourworld view What do you passionately believe Why do you do what you do
  • 31.
    Answering these questionsallows you to re-frame the challenges and opportunities your customers face in a way that leads inevitably to your solution.
  • 32.
    Because customers don’tjust buy your product… …they buy your story.
  • 33.
  • 34.
    So how canyou build content that gives customers something of value and tells them who you are?
  • 35.
    Here are foursteps to start you on your way…
  • 36.
    Step 1. Interrogate yourorganization mercilessly. Ask everyone… What can we do that others What are we can’t? really good at? Good people to talk to: - engineers - salespeople - high performers - your customers
  • 37.
    Step 2. Put yourdistilled expertise into a form that is attractive, digestible and credible. Look for… visual appeal clarity and brevity third-party endorsement …and make sure your content has a personality that is factual support consistent with your brand
  • 38.
    Step 3. Drive your content to your customer. Remember the content marketing vehicles? eNewsletter Article posting Choose as Live event many vehicles eBook as fit the content Blog Research report and reach your Print newsletter customers. Podcast Video Webinar Case Study Social media Microsite White paper
  • 39.
    Step 4. Start aconversation with your customer. make an offer Nurture your leads invite feedback and keep track of their progress through your ask for purchase funnel advice request contact info
  • 40.
    Those are thebasics of what to do. But how do you get it done? Creating high- quality, engaging content takes time and skills
  • 41.
    It’s a goodidea to create as much of your content as you can in-house… …preferably with qualified professionals who can be dedicated to the task. Look for the right skills among trained writers, journalists or bloggers.
  • 42.
    But many companies,especially smaller ones, outsource much of their content creation. A good content specialist agency can make your content shine.
  • 43.
    There’s lots moreto say about Content Marketing. If you’d like to know more about how it can revolutionize the way you find, convert and keep customers...
  • 44.
    …contact us http://tactus.co.jp email: [email protected]