The Enterprise Service Desk is Here

The Enterprise Service Desk is Here

• 1.
  May 20, 2015| 2:00 – 3:00 p.m. EST The Enterprise Service Desk is Here Live Webinar
• 2.
  EVERY COMPANY INTHE WORLD HAS AN IT SERVICE DESK SAMANAGE IS THE SERVICE DESK FOR THE ENTIRE COMPANY
• 3.
  Samanage Differentiators Beautiful Experience Webuild enterprise software that people love to use Instant Value Clients are up and running in days, not months ITIL-Ready Without the complexity True Cloud Always up to date just like Gmail Unified ITSM + ITAM Easily connect the dots among people, assets and incidents Code-Free Customization No professional services needed 2 5 “What we saw with Samanage was almost identical to what ServiceNow was offering but much easier to use and customize, and at a better price point." -- Eric Feldman | Chief Information Officer 1 2 3 4 6 Our software will always be different...and better.
• 4.
  HR Legal Facilities Procurement . . .Enterprise Service Desk software for every team, used by every employee Beautiful, born in the cloud, IT Service Desk software that people love to use . . . THE ENTERPRISE SERVICE DESK IT FIRST... ...THEN SERVICE DESK FOR EVERY OTHER TEAM
• 5.
  The Enterprise ServiceDesk Every department that provides a service in the organization - whether that’s IT, Human Resources, Facilities, Finance, Marketing, or any department. Each department is a service organization and needs the ability to track, assign, approve, and process requests. The Samanage enterprise service desk software helps get work done by managing all service relationships in the company, not just IT.
• 6.
  Instead of eachdepartment doing it their “own way,” they should look to the IT experts. The Enterprise Service Desk The enterprise service desk allows for other departments to leverage IT solutions that are already in place and successful. ITSM will take the lead and cross the boundary outside of IT.
• 7.
  Enterprise Service DeskUse Cases Facilities Sales Accounting Human Resources Finance
• 8.
  How Can theEnterprise Service Desk Benefit Human Resources? Recruitment Performance Management Organizational Development Employee Relations Benefits New Employee Management Support Training Disciplinary Pension Resource Requests Policy Setting Organization and Structures Grievance Health Care Interview Support Personnel Data Culture Absence Management Maternity Advertising Reporting Business Change Policy Car Allowance Onboarding Incentives and Commission
• 9.
  How Can theEnterprise Service Desk Benefit Facilities? Office Services Environmental Catering Transport Security and Safety Office Move Cleaning Vending Taxis Health & Safety New Office Space Climate Control Restaurants Buses Physical Access Furniture Lighting Hospitality Travel Planning Alarm Management Event Operations Plumbing Refreshments Company Cars First Aid Meeting Room Management Electrical Special Events Car Parking
• 10.
  Samanage Enterprise Service Desk Let’stake a look...
• 11.
  SERVICE MANAGEMENT USED BYEVERY DEPARTMENT AND EVERY EMPLOYEE -- EVERY DAY, ALL DAY, FROM ANY DEVICE
• 12.
  Questions?