The Impact of

                            Healthcare Reform
           on Urban & Safety Net Hospitals

Interview with: Mark Chastang,             quality patient care. The absence of   hospitals is to keep cost down and
Executive Vice President and               broad institutional commitment will    remain competitive on a cost and
Chief Operating Officer, Grady             result in poor to mediocre quality.    quality basis. Not all will survive.
Health System
                                           Efficiency in hospitals can save       One piece of advice?
                                           lives, costs and time. What best
“Patients must be moved efficiently        practices would you recommend          Stay committed to high quality. This
from diagnosis to effective treatment      for increasing efficiency within       will require motivated, committed
with careful attention to their specific   the hospital environment?              and expert staff. Pay attention to the
needs and unique circumstances,”                                                  needs of staff and caregivers.
says Mark Chastang, Executive Vice         Senior leadership must be open to
President and Chief Operating              new      ways     of   improving       This is critical to advancing your
Officer, Grady Health System. It is        organizational performance at every    mission and meeting the needs of
important to have caring and               level. Learning from others and a      patients.
compassionate teams dedicated to           willingness to adopt industry best
creating new and more efficient            practices is important for top
methods of managing the total              performance. At a minimum, setting
patient experience from admission to       reach goals and adopting national
discharge.                                 benchmarks for quality, safety as

A speaker at the marcus evans
                                           well as financial improvement will
                                           drive institutional performance.
                                                                                          Senior
National Healthcare CXO Summit
Spring 2012 in Hollywood, Florida,
                                           Focusing on systems and processes,
                                           not single events, that support safe
                                                                                       leadership
April 26-28, Chastang discusses the
need to create a seamless provision
                                           and efficient patient care will help
                                           tremendously.
                                                                                     must be open
of care.
                                           Hospitals   are under  great
                                                                                      to new ways
How      can     healthcare
professionals improve patient
                                           pressure to treat uninsured
                                           patients. What do you believe
                                                                                      of improving
care and lower length of stay?             can be done?                              organizational
There must be full commitment and          The new healthcare legislation             performance
high priority placed on improving          attempts to reduce the financial
quality, and lowering patient length       pressures created by large numbers        at every level.
of stay at the highest levels of           of uninsured patients by offering
executive leadership.                      coverage for a major segment of this
                                           population.    This will go far in
Committed and engaged leadership           improving bottom lines for many
will create an organizational culture      urban and so called safety net
supportive of safe, efficient and high     hospitals. The challenge for these
About the National Healthcare CXO Summit Spring 2012
  The   marcus       evans       Summits
                                               This unique forum will take place at The Westin Diplomat Resort & Spa, Hollywood,
  group       delivers     peer-to-peer
                                               Florida, April 26-28, 2012. Offering much more than any conference, exhibition or
  information on strategic matters,
                                               trade show, this exclusive meeting will bring together esteemed industry thought
  professional           trends         and
                                               leaders and solution providers to a highly focused and interactive networking event.
  breakthrough innovations.
                                               The Summit includes presentations on continually finding ways to maximize
                                               budgets, developing an accountable care organization and ensuring compliance for
                                               upcoming transformations of our healthcare system.


                                               www.healthcare-summit.com




  Please note that the Summit is a
                                                  Contact
  closed     business    event    and   the
  number      of   participants    strictly       Stacey Melvin, Journalist, marcus evans, Summits Division
  limited.
                                                  Tel:     + 357 22 849 400
                                                  Email:   press@marcusevanscy.com

                                                  For more information please send an email to info@marcusevanscy.com

                                                  All rights reserved. The above content may be republished or reproduced. Kindly
                                                  inform us by sending an email to press@marcusevanscy.com




About marcus evans Summits

marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss
strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to
individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings.


For more information, please visit: www.marcusevans.com



Upcoming Events

Long-Term Care CXO Summit - www.longtermcaresummit.com


National Healthcare CFO Summit - www.healthcare-summit.com


National Healthcare CNO Summit - www.healthcare-summit.com




To view the web version of this interview, please click here: www.healthcare-summit.com/MarkChastang

The Impact of Healthcare Reform on Urban & Safety Net Hospitals - Mark Chastang, Grady Health System

  • 1.
    The Impact of Healthcare Reform on Urban & Safety Net Hospitals Interview with: Mark Chastang, quality patient care. The absence of hospitals is to keep cost down and Executive Vice President and broad institutional commitment will remain competitive on a cost and Chief Operating Officer, Grady result in poor to mediocre quality. quality basis. Not all will survive. Health System Efficiency in hospitals can save One piece of advice? lives, costs and time. What best “Patients must be moved efficiently practices would you recommend Stay committed to high quality. This from diagnosis to effective treatment for increasing efficiency within will require motivated, committed with careful attention to their specific the hospital environment? and expert staff. Pay attention to the needs and unique circumstances,” needs of staff and caregivers. says Mark Chastang, Executive Vice Senior leadership must be open to President and Chief Operating new ways of improving This is critical to advancing your Officer, Grady Health System. It is organizational performance at every mission and meeting the needs of important to have caring and level. Learning from others and a patients. compassionate teams dedicated to willingness to adopt industry best creating new and more efficient practices is important for top methods of managing the total performance. At a minimum, setting patient experience from admission to reach goals and adopting national discharge. benchmarks for quality, safety as A speaker at the marcus evans well as financial improvement will drive institutional performance. Senior National Healthcare CXO Summit Spring 2012 in Hollywood, Florida, Focusing on systems and processes, not single events, that support safe leadership April 26-28, Chastang discusses the need to create a seamless provision and efficient patient care will help tremendously. must be open of care. Hospitals are under great to new ways How can healthcare professionals improve patient pressure to treat uninsured patients. What do you believe of improving care and lower length of stay? can be done? organizational There must be full commitment and The new healthcare legislation performance high priority placed on improving attempts to reduce the financial quality, and lowering patient length pressures created by large numbers at every level. of stay at the highest levels of of uninsured patients by offering executive leadership. coverage for a major segment of this population. This will go far in Committed and engaged leadership improving bottom lines for many will create an organizational culture urban and so called safety net supportive of safe, efficient and high hospitals. The challenge for these
  • 2.
    About the NationalHealthcare CXO Summit Spring 2012 The marcus evans Summits This unique forum will take place at The Westin Diplomat Resort & Spa, Hollywood, group delivers peer-to-peer Florida, April 26-28, 2012. Offering much more than any conference, exhibition or information on strategic matters, trade show, this exclusive meeting will bring together esteemed industry thought professional trends and leaders and solution providers to a highly focused and interactive networking event. breakthrough innovations. The Summit includes presentations on continually finding ways to maximize budgets, developing an accountable care organization and ensuring compliance for upcoming transformations of our healthcare system. www.healthcare-summit.com Please note that the Summit is a Contact closed business event and the number of participants strictly Stacey Melvin, Journalist, marcus evans, Summits Division limited. Tel: + 357 22 849 400 Email: [email protected] For more information please send an email to [email protected] All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to [email protected] About marcus evans Summits marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit: www.marcusevans.com Upcoming Events Long-Term Care CXO Summit - www.longtermcaresummit.com National Healthcare CFO Summit - www.healthcare-summit.com National Healthcare CNO Summit - www.healthcare-summit.com To view the web version of this interview, please click here: www.healthcare-summit.com/MarkChastang