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The new one minute manager
This document outlines the key secrets of The One Minute Manager. It begins with an introduction describing the search for an excellent manager. The first secret is one minute goal setting, which involves clearly setting responsibilities and expectations. The second secret is one minute praising, which involves immediately and specifically praising good performance. The third secret is one minute re-directing, which involves re-clarifying goals, describing mistakes, expressing concern, and moving forward to better performance.
In this document
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Introduction to the book highlighting the importance of effective management and the search for excellent managers.
Describes the role of effective managers in benefiting both the organization and individuals, emphasizing productivity through self-management.
Focuses on the first secret of clear responsibilities and accountability, encouraging regular performance checks and goal agreement.
Highlights the second secret involving immediate, specific praise, fostering a positive feedback loop and encouraging further success.
Describes the third secret of addressing mistakes constructively and supporting performance improvement after errors.
A summary and thanks, wrapping up the key concepts of effective management techniques discussed.
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The new one minute manager
- 2. Introduction The One MinuteManager First Secret Second Secret Third Secret Summary Table Of Contents
- 3. Introduction • The NewOne Minute Manager will reveal: “ How people produce valuable results and feel good about themselves, the organization and the other people with whom they work.” • The author is in search of an excellent manager in all terms. He finds that two type of managers exist.
- 4. The One MinuteManager Effective managers – Manage themselves and the people they work with in such a way that both the organization and people benefit from their presence Helping people feel good about themselves is the key to get more things done The One Minute Manager reveals the 3 SECRETS which helps in producing optimum productivity The journey begins “We are not just our behaviour. We are the person managing our behaviour”
- 5. First Secret Always makeit clear what our responsibilities are and what we are held accountable for Know what good performance looks like One Minute Goal Setting is the first one and the foundation of One Minute Management The problem is expectations are not set clear Agree on your goals and check your performance regularly “Only do One Minute Goal setting on that 20% goal of yours”
- 6. Second Secret Tell peopleup front that you are going to let them know how they are doing Praise people immediately – be specific Tell people how good you feel about what they did and how it helps others Stop for a moment of silence to let them “feel” how good you feel Encourage them to do so more
- 7. Third Secret Re-clarify andagree on goals Confirm what happened Describe the mistake soon Say how concerned you feel Pause to let people feel their own concern Tell them they are better than the mistake and you value them When it is over, it is over Proceed to better performance One Minute Re-Directs “A Minute can change everything”
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