Training Coaching Mentoring

Training Coaching Mentoring

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  Training, Mentoring, Coaching Which Can Help? 2012 ASTD Valley of the Sun Conference October 24, 2012
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  Margo Boster • CEO& Co-Founder, ImpaQ Solutions, LLC • Help organizations and the people within those organizations do and be more than they thought possible; more than 25 years of professional experience in senior leadership • International Coaching Federation credentialed coach • Center for Credentialing and Education Board Certified Executive Coach • BS in Psychology with emphasis in Organizational Effectiveness, University of Maryland • Graduate level course work in Public Policy and Administration • Georgetown University Certified Leadership Coach • MBTI, DiSC, Lominger Competency Assessments, Organizational Culture Assessment Instrument (OCAI), CCL 360 Assessments 2
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  Today’s Discussion • Relationshipbetween training, mentoring and coaching in developing yourself, your leaders, and your employees. o Discuss the definitions and characteristics of training, mentoring and coaching o Learn at what point in one’s career each tool can be most beneficial Not to be reproduced or redistributed without 3 written permission of ImpaQ Solutions
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  Training - Definition •Organized activity aimed at imparting information and/or instructions to improve the recipient’s performance to help him or her attain a required level of knowledge or skill 1 1www.businessdictionary.com Not to be reproduced or redistributed without 4 written permission of ImpaQ Solutions
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  Training - Characteristics •A Trainer is one who has the knowledge or skill and imparts it to a trainee • A Trainee is one who receives information to improve their knowledge or skill Not to be reproduced or redistributed without 5 written permission of ImpaQ Solutions
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  Examples of Training Atthe end of training you are at the beginning of learning Not to be reproduced or redistributed without 6 written permission of ImpaQ Solutions
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  Mentoring – Definition •Mentoring is a developmental partnership through which one person shares knowledge, skills, information and perspective to foster the personal and professional growth of someone else. Source: University of South Carolina College of Communication and information Not to be reproduced or redistributed without 7 written permission of ImpaQ Solutions
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  Mentor - Characteristics •A mentor facilitates personal and professional growth in an individual by sharing the knowledge and insights that have been learned through the years (Senior employee) • A mentee is an achiever– ”groomed” for advancement by being provided opportunities to excel beyond the limits of his or her position (Junior employee) Not to be reproduced or redistributed without 8 written permission of ImpaQ Solutions
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  Mentor Programs • Formal/ Structured – Create a Structure – Pairing – Train the Mentors – Manage Expectations • Informal May have multiple mentors throughout career and multiple mentors at same time Not to be reproduced or redistributed without 9 written permission of ImpaQ Solutions
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  Coaching - Definition •The International Coaching Federation (ICF) defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. • A collaborative, confidential partnership focused on gaining results and increasing the effectiveness of leaders and managers. Not to be reproduced or redistributed without 10 written permission of ImpaQ Solutions
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  Coaching - Characteristics Trainedprofessional coaches: • Identify obstacles to reaching goals, and design strategies and actions for success • Create a listening environment in which the Client is comfortable articulating practical challenges he/she is facing • Ask questions that will elicit the Client’s vision to expand beyond the boundaries of their current perspective • Clarify and establish priorities and well-defined plans • Provide tools, support and structure to ensure continued learning and growth Not to be reproduced or redistributed without 11 written permission of ImpaQ Solutions
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  Types of Coaches Notto be reproduced or redistributed without 12 written permission of ImpaQ Solutions
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  Types of Challenges • Technical challenges involve situations for which the skill set necessary to address complicated issue is known. • Adaptive challenges are those that require us to learn something new Dr. Robert Kegan, or look at the situation with a Professor in Adult Learning and Professional different mindset in order to be Development, Harvard University successful. Source: What to do When Change Efforts Fail: Applying the Kegan and Lahey’s (2009), Immunity to Change Process Not to be reproduced or redistributed without 13 written permission of ImpaQ Solutions
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  Aligning Development withChallenge Training Mentoring Coaching Technical Adaptive Not to be reproduced or redistributed without 14 written permission of ImpaQ Solutions
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  Not to bereproduced or redistributed without 15 written permission of ImpaQ Solutions
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  Thank You [email protected] www.impaq-solutions.com 480-359-6147 703-864-8334 twitter.com/ImpaQ_Solutions www.facebook.com/ImpaQSolutions http://www.linkedin.com/in/margoboster 16