GST has been implemented in India for one year. A survey found that most respondents believe GST was the right decision and are satisfied with its overall implementation. Specifically:
- 83% believe GST was the right step. Nearly two-thirds are satisfied with the overall implementation.
- GST has had a positive impact on employment and demand for goods and services.
- Respondents were satisfied with many aspects of GST like registration, invoices, record keeping. However, some were less satisfied with penalties, interest rates and certain refund processes.