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Travel agency and tour operations
Thomas Cook and Cox & Kings were pioneers in the mass travel industry after the industrial revolution made travel more accessible to the working class. Cox & Kings began in 1740 as a military agency and later merged with another company to form Cox and Kings. Thomas Cook organized the first packaged tour in 1841 and introduced concepts like traveler's checks that helped establish the travel agency model. Now major travel agencies in the Philippines include WOW Philippines, Rajah Travel and Tours, Blue Horizons Travel and Tours, and Scorpio Travel and Tours.
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Travel agency and tour operations
- 1. TOUR AND TRAVELAGENCY OPERATIONS A Brief History
- 2. The Travel AgencyConcept • Born after the industrial revolution • Travel became merchandised and in easy reach of an emerging working class • Cox and Kings and Thomas Cook were the pioneers of mass travel * Mass Travel – travel involving large number of people
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- 4. Cox and Kings •Considered the oldest travel company in history • Richard Cox – founder of the agency, Cox & Co. worked for Gen. Lord Ligonier in 1740 • He was rewarded the title of Military Agent • Has successfully established business connections and went into partnership with Mr. Drummond (London Bank)
- 5. Cox and Kings •By late 19th century : Cox & Co. merged with Henry S. King & Co. after the first world war and later on became Cox and Kings • The company is now privately owned and has extended its expertise to cover the Indian Subcontinent, Latin America, Africa, the Middle East, the Far East, Europe and Australasia.
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- 7. Thomas Cook • Foundedthe agency by his name in November 1841 • Cook's idea to offer excursions came to him while waiting for the stagecoach on the London Road at Kibworth. • On 5 July 1841, Thomas Cook arranged for the rail company to charge one shilling per person that included rail tickets and food for this train journey.
- 8. Thomas Cook • In1844 the Midland Counties Railway Company agreed to make a permanent arrangement with him provided he found the passengers • In 1846, he took 350 people from Leicester on a tour of Scotland, however his lack of commercial ability led him to bankruptcy. • found success when he claimed that he arranged for over 165,000 people to attend the Great Exhibition in London.
- 9. Thomas Cook • Cookestablished 'inclusive independent travel‘ • With John A Mason Cook, he formed a partnership and renamed the travel agency asThomas Cook and Son. • Their business model was refined by the introduction of the 'hotel coupon' in 1866. • In 1865, the agency organised tours of the United States, picking up passengers from several departure points.
- 10. Thomas Cook • ThomasCook introduced 'circular notes', a product that later became better known by American Express's brand, 'traveller's cheques • The firm's growth was consolidated by John Mason Cook and his two sons
- 11. Top Travel Agenciesin the Philippines • WOW Philippines travel Agency • Rajah Travel and Tours • Blue Horizons Travel and Tours • Scorpio Travel and Tours