*Trends Affecting Today’s Investor

 September 9, 2012



                     Chris McDermott
                     CFP and SVP, Product Management
                     Fidelity Investments
Fidelity Investments: Who are we?

                   ASSET                                    PERSONAL                                   WORKPLACE
           MANAGEMENT                                       INVESTING                                   SAVINGS                       INSTITUTIONAL
        • $1.5 trillion under                         • No. 1 provider                            • No. 1 provider                   • 5,000 financial
          management1                                   of IRAs2                                    of 401(k) plans3                   intermediary
                                                                                                                                       clients
        • Equity, fixed                               • 13.5 million                              • 14.5 million
          income and asset                              customer accounts                           DC participants                    •Broker/dealers
          allocation                                                                                                                   •Insurers
                                                      • Major                                     • Major provider of
        • Pyramis Global                                brokerage firm                              stock plan                         •Independent
          Advisors                                                                                  services and                        advisors
                                                                                                    health & welfare                   •Family offices
        • Global staff and                                                                          plans
          client base




          Technology                     Private Ownership
                                                                                  Integrity and
        Leadership and                      and Financial                                                        Investor Advocacy      Open Architecture
                                                                                   Reputation
          Innovation                          Strength

    1   As of 12/31/2011.
    2   Cerulli Associates, The Cerulli Edge Retirement Edition, First Quarter 2011. Based on an industry survey of
        firms reporting total IRA Assets Administered for Q3 2010.
    3   Workplace defined contribution data is based on more than 20,000 plans and 11.9 million recordkept participants as of June
2       30, 2012, and excludes tax-exempt market plans. The analysis is based on qualified plans and includes data from Fidelity
        Advisor 401(k) Program.
Three Focus Areas:



     Over a decade of difficult market conditions


     Economy, fiscal policy & demographic trends providing headwinds


     What does this mean for those who provide guidance to investors?




3
More than a Decade of Market Crashes, Low Rates and
    Volatility Spikes…
                                          S&P 500 (daily 1998-2012)
       1900
       1400
        900
        400
              1998                 2001          2004                2007      2010



                                 10 Year Treasury Yield (daily 1998-2012)
       8
       6
       4
       2
       0
       1998                      2001            2004                 2007        2010


                                             VIX (daily 1998-2012)
     100

      50

       0
       1998                      2001             2004                 2007           2010

           Daily Averages 1/1/98 – 8/30/08     Daily Averages 9/08 – 8/24/12
           S&P 500: 1219                       S&P 500:      1146
           10 Yr T-Bill: 4.79%                 10 Yr T-Bill: 2.91%
           VIX:          20.84                 VIX:          27
4
Investors are Reacting to Headlines…




5
How Investors are feeling…




6
They continue to vote with their feet…
                     Retail Equity and Bond Flows 2007- Q2 2012
                                                          (in Billions)


           BONDS:    +$762 billion                                           EQUITIES:   – $18 BILLION
                         $302




                                    $171

                                                                          $121
                                                          $103
     $82
                                                $69
                                                                                                  $49
               $35                                                                         $21                    $23



    2007      2008       2009       2010       2011      2012 ytd
                                                                                                         -$36




                                                                                 -$196


                                                                          2007   2008      2009   2010   2011   2012 ytd
     Source: SimFund, excludes ETFs, VA and Closed End; Data is
7    global in scope and is as of 6/30/2012
Three Focus Areas:



     Over a decade of difficult market conditions


     Economy, fiscal policy & demographic trends providing headwinds


     What does this mean for those who provide guidance to investors?




8
Trends we are seeing…


     Aging population with low retirement readiness


     Pension funding levels low – corporate and government


     Consumers facing mountain of debt


     Investor confidence and trust shaken




9
Trend #1: Aging Populations Present Challenges:

                                      Percent Of Population Age 65 and Older
                                                                                                                                          27%
                                                                                                                                  26%
                                                                                                                          24%
            Developing World
            Developed World                                                                                  20%
                                                                                               17%
                                                                                15%
                                                                                                                                        14%
                                                                  13%                                                           13%
                                                   12%
                                     11%
                                                                                                                     10%
                       9%
         8%                                                                                             8%
                                                                           6%             6%
                                               5%            5%
   4%             4%            4%




    1950          1960           1970          1980           1990          2000           2010 2020E 2030E 2040E 2050E

             1950-2000 CAGR                                      Overall Pop = 1.7%                                        65+ = 1.4%
             2000-2050 CAGR                                      Overall Pop = 0.8%                                        65+ = 2.6%

   Source: U.S. Department of Health and Human Services and U.S. Department of Commerce, “An Aging World -International
10 Population Reports,” June 2009. Estimates for years 2010 and beyond.
Americans are Falling Short of Retirement Needs:




         The average working
         American household
          (primary decision
         makers aged 45) has                                           American
         saved only $33,000                                        households could
                                                                 experience a potential
            for retirement
                                                                    income drop of

                                                                       28%
                                                                     in retirement


Source: Fidelity Retirement Savings Assessment, April 18, 2012
This Includes Those In Retirement:


                    For retired
                  Americans, the
                 median savings is
                             $55,000
                                                                   ~40%
                                                                    do not have
                                                                 sufficient income
                                                                 to cover monthly
                                                                     expenses




Source: Fidelity Retirement Savings Assessment, April 18, 2012
Trend #2: Corporate DB Under-funded:

                  Aggregate DB pension funding status
                 (assets/liabilities) of S&P 500 sponsors
     120%

                                                                    108%                            Full
     100%                                              101%                                         Funding
                     90%                                                                            level
                                92%          93%                           79%          85%                    U. S. corporate
     80%
                                                                                 82%                             pension plan
                                                                                              74%
                                                                                                    Mandated   deficit is $458B
     60%                                                                                            level to
                                                                                                    freeze
                                                                                                    benefits
     40%


     20%


       0%
                2003       2004       2005       2006       2007       2008   2009   2010   2011




13    Source: Goldman Sachs, 2011, Credit Suisse, 2012 estimates.
State Pension Under-funding Represents a Collective
     $660 Billion Gap:


                            WA                                                                                                                    VT
                                                                                                                                                         ME
                                                     MT                    ND
                                                                                                                                                  VT
                                                                                         MN                                                         NH
                      OR                                                                                                                                 MA
                                                                                                                                             NY
                                                                                                        WI
                                        ID                                 SD                                          MI                                RI
                                                        WY                                                                                              CT
                                                                                              IA                                        PA
                                                                            NE                                                                     NJ
                               NV                                                                            IL             OH
                                                                                                                  IN                              DE
                                             UT                                                                                   WV
                                                            CO                                                                          VA        DC
                    CA                                                                         MO
                                                                                 KS                                    KY                         MD
                                                                                                                                       NC
                                                                                                                   TN
                                                                                 OK
                                                                                                   AR                              SC
                                         AZ               NM                                                                 GA
                                                                                                             MS   AL
                                                                                                                  OK
                                                                                                             MS
                                                                               TX                   LA
                          AK                                                                                                       FL
                                                                                                                                                              92%-101%
                                                                                                                                                              84%-91%
                                                                  HI                                                                                          79%-83%
                                                                                                                                                              69%-78%
                                                                                                                                                              52%-68%



     Source: Pew Center on the States 2011 NOTE: Pew was able to obtain fiscal year 2009 data for all states except Hawaii and
14   Ohio. For Hawaii, fiscal year 2008 data were used; for Ohio, 2009 data were projected using preliminary valuations.
Trend #3: Consumer Face Mountain of Debt:


                                                S&P/Case-Shiller U.S. National Home Price Index
                                                       & Total Household Mortgage Debt
                                                                                                                                     $T
                           200
                                                             2000-2011, Quarterly                                                     11


                           190
S&P/ Case-Shiller Index




                                                                                                                                      10

                           180
                                                                                                                                      9




                                                                                                                                           Mortgage debt
                           170
                                                                                                                  $8.27T total
                                                                                                               mortgage debt (rhs)    8
                           160
                                             U.S. home price index
                           150
                                                (lhs 2000=100)                                                                        7


                           140
                                                                                                                                      6

                           130
                                                                                                                                      5
                           120

                                                                                                                                      4
                           110


                           100                                                                                                        3
                                 2000       2001         2002       2003   2004   2005   2006   2007   2008   2009    2010    2011


15                        Source: Haver Analytics, February 2012.
Deleveraging Still a Headwind of U.S. Economy:

                                      Change in Debt Levels, Q3 2008–Q3 2011

                   30%

                   20%

                   10%

                     0%

                  -10%

                  -20%
                                      Percentage Point Change
                  -30%

                  -40%
                                                                       Non-Financial                               Financial
                                     Government                                                      Households
                                                                       Corporations                               Corporations
     30-Yr Avg.
     Debt/GDP                              57%                                 63%                      69%           65%
     Ratio:
     Current
     Debt/GDP                              87%                                 76%                      87%           91%
     Ratio:


       Government debt includes federal, state, and local government debt. Source: Federal Reserve
16     Board, FAM(AART) as of 9/30/11.
Trend #4: Investors are Pessimistic:


                        53%                                                               56%                                                  52%
        concerned with how                                                concerned about the                                          pessimistic about the
        market conditions are                                            impact a downturn will                                         general economic
          impacting their                                                    have on their                                             market over the next
            investments                                                       investments                                                   six months




                         46%                                                               68%                                                 42%
                                                                             have changed the
         believe that the rules                                                                                                          of investors expect
                                                                           long term growth rate
           for investing have                                                                                                          stocks to return 3% or
                                                                              they anticipate
         changed in the past 3                                                                                                         less on average over
                                                                             receiving on their
                  years                                                                                                                   the next 5 years.
                                                                                investments




     Source: These results are based on an online survey conducted among a sample of 621 adults comprising 321 men and 300
     women 18 years of age and older who own a retirement or investment account. The data was collected January 19-22, 2012
     by ORC International, an independent research firm not affiliated with Fidelity Investments. The results of this survey may not
17   be representative of all investors meeting the same criteria as those surveyed for this study.
Three Focus Areas:



      Over a decade of difficult market conditions


      Economy, fiscal policy & demographic trends providing headwinds


      What does this mean for those who provide guidance to investors?




18
Different Approaches to Engaging and Educating:

 Articles & Interactive Graphics                                           1:1 Planning Interactions
                                                                                                                                      1 million+
                                                                                                                                       planning
                                                                                                                                       interactions
                                                                                                                                       annually
                                                                                                                                      48% lift in one-
                                                                                                                                       on-one planning
                                                                                                                                       sessions ‘08-
                                                                                                                                       vs.’11
                                                                             Seminars & Webinars



                                                                                                                                      Quarterly
                                                                                                                                       Webinars
                                                                                                                                      70% lift in
                                                                                                                                       Seminar
                                                                                                                                       attendance ‘11
                                                                                                                                       vs.‘08
      Viewpoints reaches over
     10 million investors annually
     Screenshots for illustrative purposes only

19   Source: Fidelity business data as of Dec. 31, 2011. One-on-one retirement planning sessions with Fidelity representatives and
     workplace participants or individual investors using Retirement Quick Check, Retirement Income Planner or Income Strategy
     Evaluator
Focus On The Key Questions:
     Market Related:
         “How can we little investors protect ourselves from the fallout from
          Europe?”
         “How will the slowing economy in Europe and China effect the US's
          recovery?“
           “How should I adjust my portfolio in order to gain additional yield?



     Financial Planning Related:
           “Help we find ways to help generate/maintain income in retirement?”
           “How will tax changes impact my financial plan? What strategies should I
            be thinking about?”
         “How do I balance competing financial priorities?” Debt, Retirement,
          College?


20
Done well, it can positively influence behavior…



     Employees Who Used Guidance Tools…


                               57%                         45%
      acted on the information                      acted on the information
           by more than                                 by making Asset
                                                      Allocation changes
                   doubling
                their Deferral Rate




     Source: Fidelity Investments as of Sept 2011
21
Questions & Answers
Appendix: Important Disclosure Information
     S&P 500 Index
     S&P 500 Index is a market capitalization–weighted index of 500 common stocks chosen for market size, liquidity, and industry group
      representation to represent U.S. equity performance.

     Barclays Capital U.S. Long Government/Credit Bond Index
     Barclays Capital U.S. Long Government/Credit Bond Index is a market value-weighted index designed to measure the performance of
      fixed-rate, dollar-denominated, investment-grade debt securities with maturities of 10 years or more.

     CBOE Volatility Index
     CBOE (Chicago Board Options Exchange) Volatility Index (VIX) is a weighted average of prices on S&P 500 Index options with a constant
      maturity of 30 days to expiration. It is designed to measure the market’s expectation of near-term stock market volatility.

     S&P/Case-Shiller U.S. National Home Price Index
     S&P/Case-Shiller U.S. National Home Price Index is a value-weighted quarterly index that measures changes in U.S. single-family home
      prices nationally.

     Keep in mind that investing involves risk. The value of your investment will fluctuate over time and you may gain or lose money.

     Indexes are unmanaged. It is not possible to invest directly in an index.

     Fidelity Brokerage Services LLC, Member NYSE, SIPC
     900 Salem St., Smithfield, RI 02917
     625567.1.0




23

Trends Affecting Today's Investor - Chris McDermott

  • 1.
    *Trends Affecting Today’sInvestor September 9, 2012 Chris McDermott CFP and SVP, Product Management Fidelity Investments
  • 2.
    Fidelity Investments: Whoare we? ASSET PERSONAL WORKPLACE MANAGEMENT INVESTING SAVINGS INSTITUTIONAL • $1.5 trillion under • No. 1 provider • No. 1 provider • 5,000 financial management1 of IRAs2 of 401(k) plans3 intermediary clients • Equity, fixed • 13.5 million • 14.5 million income and asset customer accounts DC participants •Broker/dealers allocation •Insurers • Major • Major provider of • Pyramis Global brokerage firm stock plan •Independent Advisors services and advisors health & welfare •Family offices • Global staff and plans client base Technology Private Ownership Integrity and Leadership and and Financial Investor Advocacy Open Architecture Reputation Innovation Strength 1 As of 12/31/2011. 2 Cerulli Associates, The Cerulli Edge Retirement Edition, First Quarter 2011. Based on an industry survey of firms reporting total IRA Assets Administered for Q3 2010. 3 Workplace defined contribution data is based on more than 20,000 plans and 11.9 million recordkept participants as of June 2 30, 2012, and excludes tax-exempt market plans. The analysis is based on qualified plans and includes data from Fidelity Advisor 401(k) Program.
  • 3.
    Three Focus Areas:  Over a decade of difficult market conditions  Economy, fiscal policy & demographic trends providing headwinds  What does this mean for those who provide guidance to investors? 3
  • 4.
    More than aDecade of Market Crashes, Low Rates and Volatility Spikes… S&P 500 (daily 1998-2012) 1900 1400 900 400 1998 2001 2004 2007 2010 10 Year Treasury Yield (daily 1998-2012) 8 6 4 2 0 1998 2001 2004 2007 2010 VIX (daily 1998-2012) 100 50 0 1998 2001 2004 2007 2010 Daily Averages 1/1/98 – 8/30/08 Daily Averages 9/08 – 8/24/12 S&P 500: 1219 S&P 500: 1146 10 Yr T-Bill: 4.79% 10 Yr T-Bill: 2.91% VIX: 20.84 VIX: 27 4
  • 5.
    Investors are Reactingto Headlines… 5
  • 6.
    How Investors arefeeling… 6
  • 7.
    They continue tovote with their feet… Retail Equity and Bond Flows 2007- Q2 2012 (in Billions) BONDS: +$762 billion EQUITIES: – $18 BILLION $302 $171 $121 $103 $82 $69 $49 $35 $21 $23 2007 2008 2009 2010 2011 2012 ytd -$36 -$196 2007 2008 2009 2010 2011 2012 ytd Source: SimFund, excludes ETFs, VA and Closed End; Data is 7 global in scope and is as of 6/30/2012
  • 8.
    Three Focus Areas:  Over a decade of difficult market conditions  Economy, fiscal policy & demographic trends providing headwinds  What does this mean for those who provide guidance to investors? 8
  • 9.
    Trends we areseeing…  Aging population with low retirement readiness  Pension funding levels low – corporate and government  Consumers facing mountain of debt  Investor confidence and trust shaken 9
  • 10.
    Trend #1: AgingPopulations Present Challenges: Percent Of Population Age 65 and Older 27% 26% 24% Developing World Developed World 20% 17% 15% 14% 13% 13% 12% 11% 10% 9% 8% 8% 6% 6% 5% 5% 4% 4% 4% 1950 1960 1970 1980 1990 2000 2010 2020E 2030E 2040E 2050E 1950-2000 CAGR Overall Pop = 1.7% 65+ = 1.4% 2000-2050 CAGR Overall Pop = 0.8% 65+ = 2.6% Source: U.S. Department of Health and Human Services and U.S. Department of Commerce, “An Aging World -International 10 Population Reports,” June 2009. Estimates for years 2010 and beyond.
  • 11.
    Americans are FallingShort of Retirement Needs: The average working American household (primary decision makers aged 45) has American saved only $33,000 households could experience a potential for retirement income drop of 28% in retirement Source: Fidelity Retirement Savings Assessment, April 18, 2012
  • 12.
    This Includes ThoseIn Retirement: For retired Americans, the median savings is $55,000 ~40% do not have sufficient income to cover monthly expenses Source: Fidelity Retirement Savings Assessment, April 18, 2012
  • 13.
    Trend #2: CorporateDB Under-funded: Aggregate DB pension funding status (assets/liabilities) of S&P 500 sponsors 120% 108% Full 100% 101% Funding 90% level 92% 93% 79% 85% U. S. corporate 80% 82% pension plan 74% Mandated deficit is $458B 60% level to freeze benefits 40% 20% 0% 2003 2004 2005 2006 2007 2008 2009 2010 2011 13 Source: Goldman Sachs, 2011, Credit Suisse, 2012 estimates.
  • 14.
    State Pension Under-fundingRepresents a Collective $660 Billion Gap: WA VT ME MT ND VT MN NH OR MA NY WI ID SD MI RI WY CT IA PA NE NJ NV IL OH IN DE UT WV CO VA DC CA MO KS KY MD NC TN OK AR SC AZ NM GA MS AL OK MS TX LA AK FL 92%-101% 84%-91% HI 79%-83% 69%-78% 52%-68% Source: Pew Center on the States 2011 NOTE: Pew was able to obtain fiscal year 2009 data for all states except Hawaii and 14 Ohio. For Hawaii, fiscal year 2008 data were used; for Ohio, 2009 data were projected using preliminary valuations.
  • 15.
    Trend #3: ConsumerFace Mountain of Debt: S&P/Case-Shiller U.S. National Home Price Index & Total Household Mortgage Debt $T 200 2000-2011, Quarterly 11 190 S&P/ Case-Shiller Index 10 180 9 Mortgage debt 170 $8.27T total mortgage debt (rhs) 8 160 U.S. home price index 150 (lhs 2000=100) 7 140 6 130 5 120 4 110 100 3 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 15 Source: Haver Analytics, February 2012.
  • 16.
    Deleveraging Still aHeadwind of U.S. Economy: Change in Debt Levels, Q3 2008–Q3 2011 30% 20% 10% 0% -10% -20% Percentage Point Change -30% -40% Non-Financial Financial Government Households Corporations Corporations 30-Yr Avg. Debt/GDP 57% 63% 69% 65% Ratio: Current Debt/GDP 87% 76% 87% 91% Ratio: Government debt includes federal, state, and local government debt. Source: Federal Reserve 16 Board, FAM(AART) as of 9/30/11.
  • 17.
    Trend #4: Investorsare Pessimistic: 53% 56% 52% concerned with how concerned about the pessimistic about the market conditions are impact a downturn will general economic impacting their have on their market over the next investments investments six months 46% 68% 42% have changed the believe that the rules of investors expect long term growth rate for investing have stocks to return 3% or they anticipate changed in the past 3 less on average over receiving on their years the next 5 years. investments Source: These results are based on an online survey conducted among a sample of 621 adults comprising 321 men and 300 women 18 years of age and older who own a retirement or investment account. The data was collected January 19-22, 2012 by ORC International, an independent research firm not affiliated with Fidelity Investments. The results of this survey may not 17 be representative of all investors meeting the same criteria as those surveyed for this study.
  • 18.
    Three Focus Areas:  Over a decade of difficult market conditions  Economy, fiscal policy & demographic trends providing headwinds  What does this mean for those who provide guidance to investors? 18
  • 19.
    Different Approaches toEngaging and Educating: Articles & Interactive Graphics 1:1 Planning Interactions  1 million+ planning interactions annually  48% lift in one- on-one planning sessions ‘08- vs.’11 Seminars & Webinars  Quarterly Webinars  70% lift in Seminar attendance ‘11 vs.‘08 Viewpoints reaches over 10 million investors annually Screenshots for illustrative purposes only 19 Source: Fidelity business data as of Dec. 31, 2011. One-on-one retirement planning sessions with Fidelity representatives and workplace participants or individual investors using Retirement Quick Check, Retirement Income Planner or Income Strategy Evaluator
  • 20.
    Focus On TheKey Questions: Market Related:  “How can we little investors protect ourselves from the fallout from Europe?”  “How will the slowing economy in Europe and China effect the US's recovery?“  “How should I adjust my portfolio in order to gain additional yield? Financial Planning Related:  “Help we find ways to help generate/maintain income in retirement?”  “How will tax changes impact my financial plan? What strategies should I be thinking about?”  “How do I balance competing financial priorities?” Debt, Retirement, College? 20
  • 21.
    Done well, itcan positively influence behavior… Employees Who Used Guidance Tools… 57% 45% acted on the information acted on the information by more than by making Asset Allocation changes doubling their Deferral Rate Source: Fidelity Investments as of Sept 2011 21
  • 22.
  • 23.
    Appendix: Important DisclosureInformation S&P 500 Index S&P 500 Index is a market capitalization–weighted index of 500 common stocks chosen for market size, liquidity, and industry group representation to represent U.S. equity performance. Barclays Capital U.S. Long Government/Credit Bond Index Barclays Capital U.S. Long Government/Credit Bond Index is a market value-weighted index designed to measure the performance of fixed-rate, dollar-denominated, investment-grade debt securities with maturities of 10 years or more. CBOE Volatility Index CBOE (Chicago Board Options Exchange) Volatility Index (VIX) is a weighted average of prices on S&P 500 Index options with a constant maturity of 30 days to expiration. It is designed to measure the market’s expectation of near-term stock market volatility. S&P/Case-Shiller U.S. National Home Price Index S&P/Case-Shiller U.S. National Home Price Index is a value-weighted quarterly index that measures changes in U.S. single-family home prices nationally. Keep in mind that investing involves risk. The value of your investment will fluctuate over time and you may gain or lose money. Indexes are unmanaged. It is not possible to invest directly in an index. Fidelity Brokerage Services LLC, Member NYSE, SIPC 900 Salem St., Smithfield, RI 02917 625567.1.0 23