This document contains information about Twitter including what it is, its language and features, advantages and disadvantages of using Twitter, and how businesses can use Twitter. Twitter is a microblogging platform that allows users to post and read text updates of up to 140 characters. It can be accessed online or through mobile apps. While Twitter provides a way to connect with others and promote businesses, it also faces issues with inactive users, spam, and not being as effective for business purposes as other platforms like Facebook.