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Digital Marketing
Sanjivani Rural Education Society’s
Sanjivani College of Engineering, Kopargaon-423603
(An Autonomous Institute Affiliated to Savitribai Phule Pune University, Pune)
NAAC ‘A’ Grade Accredited, ISO 9001:2015 Certified
Department of Information Technology
(NBA Accredited)
Mr. N. L. Shelake
Assistant Professor
Productivity Tools For An Engineers
Course Contents: -
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
Simply, a digital marketing is way of promoting products or
brands with the help of one or more forms of electronic media.
It is different from normal marketing as it uses channels and
methods which allow an organization to analyze marketing
strategies with campaigns and understand about working in real
time.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
Digital marketing encompasses all marketing efforts that use an
electronic device or the internet. It leverages digital channels such
as search engines, social media, email, and websites to connect
with current and prospective customers..
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
Digital marketing is the use of online platforms and technologies to
promote and sell products or services. It includes strategies like
social media, search engine optimization, email campaigns, and
online ads to reach and engage with customers.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Digital Channels: Utilizes various online platforms such as
search engines, social media, email, and websites to reach and
engage audiences.
 Search Engine Optimization (SEO): Focuses on improving
website visibility on search engines like Google through
keyword optimization, content quality, and technical
improvements.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Content Marketing: Involves creating and distributing valuable,
relevant content to attract and retain a target audience. This can
include blog posts, videos, infographics, and more.
 Social Media Marketing: Leverages platforms like Facebook,
Instagram, Twitter, LinkedIn, and TikTok to build brand
awareness, engage with customers, and drive traffic.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Pay-Per-Click (PPC) Advertising: Includes paid advertising
strategies such as Google Ads and social media ads where
advertisers pay each time their ad is clicked.
 Customer Experience (CX): Ensures a seamless and positive
experience for users across all digital touchpoints, from initial
contact to post-purchase support.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Email Marketing: Uses email campaigns to nurture leads,
promote products or services, and build customer relationships.
It’s crucial for retaining and engaging existing customers.
 Analytics and Data: Involves tracking and analyzing data to
measure the effectiveness of marketing efforts, understand
customer behavior, and make data-driven decisions.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Conversion Rate Optimization (CRO): Focuses on improving
the percentage of website visitors who take a desired action, such
as making a purchase or filling out a form.
 Mobile Marketing: Targets users on mobile devices through
mobile-optimized websites, apps, SMS, and mobile ads.
 Influencer Marketing: Collaborates with influencers who have
a strong following to promote products or services and reach a
broader or more targeted audience.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Introduction
 Personalization: Tailors marketing messages and experiences
based on individual user data and behavior to increase
engagement and conversion rates.
 Automation: Uses software tools to automate repetitive tasks
such as email campaigns, social media posting, and customer
segmentation, improving efficiency and scalability.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Importance in Today’s Business Landscape
Discuss the shift from traditional to digital marketing due to the
increasing use of digital devices and online platforms by
consumers.
Highlight how digital marketing allows businesses to reach a
global audience, target specific demographics, and measure the
effectiveness of campaigns more accurately compared to
traditional methods.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Importance in Today’s Business Landscape
Discuss the shift from traditional to digital marketing due to the
increasing use of digital devices and online platforms by
consumers.
Highlight how digital marketing allows businesses to reach a
global audience, target specific demographics, and measure the
effectiveness of campaigns more accurately compared to
traditional methods.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Comparison with Traditional Marketing:
Highlight the differences between digital marketing and
traditional marketing (e.g., cost-effectiveness, real-time results,
targeting options, reach).
Emphasize the interactive nature of digital marketing and its
ability to facilitate direct engagement with customers.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Mapping Fundamental Concepts of Marketing (7Ps)
There are 7P s which relates to several marketing fundamentals such as:
‟
Position
Performance
Proximity
Price
Presence
Perceived product
Promotion
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Position
It relates to position of a brand which a customer will hold in its
mind that will connect to certain attributes, contexts, values,
benefits and purposes.
Branding serves as training customers brains and winning
position in minds and takes long time to gain meaningful position
as a brand.
Position can refer to several aspects –
 Market Positioning
 Physical Positioning
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Performance
The customer personal experience and view on brand’s
performance will reflect where value for money experiences an
important measure for brand and sharing of such experiences will
further influence the brand directly.
It is seen that performance should be measured by customer’s
entire relationship with brand, across every single experience they
share
Performance measures also result in changing marketing practice,
management and ways of managing change.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Proximity
Proximity is a synonym for distance. In order to create trust and
relationship with customers, brands need to get close and personal
with their customers.
can talk about customer intimacy and connecting the brand to
people’s self-image.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Price
Pricing used to be a fixed figure as it serves an elusive measure
which serves as a yielding models and variety among customer
segments or distribution channels.
Price is fixed for an item whether a seller is same or different
which works for today.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Price
In case of online, pricing remains transparent which uses
aggregators and comparison services to find prices from different
sellers and showed them in single view which will democratized
the marketplace as aggregators only show certain contrasting
functions and push brand further away from customer.
Approach will increase pricing volatility and transparency.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Presence
Presence is similar to list where it shows availability and direct
access to buying product.
It results in flexibility.
Social media is a method of expanding presence across customers
peer groups and generating recommendations, participation and
coverage in general.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Perceived Product
Product is defined by companies as how they see and envision it
which is biased where companies makes a mistake initially on
selling and marketing of product/service.
The perceived product makes enormous paradigm shift from
companies by defining product to understand about product
exactly what consumers perceive to be.
 In relation, many companies think that they have best product,
but still fail as of enormous perception gap in their minds.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Perceived Product
It is tightly linked to performance and exceeds product perception
and quality expectations of customers.
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Promotion
Promotion comprises of:
Advertising
Public relations
Sales organization
Sales promotion
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Promotion
There are another ways to approach promotion which can be
divided in four major categories such as:
Owned media
Earned media
Partner media
Paid media
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Modern marketing covers various steps of selling goods and
services to customers.
Segmentation means dividing the whole customer base into
different subgroups based on their similar characteristics.
Targeting means deciding which subgroup the company should
target to sell its products and services.
Positioning means placing a good image in the minds of
customers about the product.
Segmentation, Targeting and Positioning
Digital Marketing Mr. N. L. Shelake Department of Information Technology
STP
Digital Marketing Mr. N. L. Shelake Department of Information Technology
In the process shown above, the market clearly defines the firm
interested in which sounds clear. It is precise that market
definition is segmented with an overall market which can be too
generic and contains many diverse market segments.
Step One – Define the market
Digital Marketing Mr. N. L. Shelake Department of Information Technology
After defining the market, next we have to segment the market
with different segmentation bases/variables so as to construct
groups of consumer. It allocates the consumers in defined market
to similar groups
Step Two – Create market segments
Digital Marketing Mr. N. L. Shelake Department of Information Technology
After this, the segments now have to be evaluated with the help of
set criteria which will ensure that they are useable and logical. In
this, the segment is assessed against certain factors which are
reachable and have different groups as per needs.
Step Three – Evaluate the segments for viability
Digital Marketing Mr. N. L. Shelake Department of Information Technology
After determining the viable market segments, segment profiles
are developed which contains the detailed descriptions of
consumers in segments that describes:
Needs
Behaviours
Preferences
Demographics
Shopping styles
Step Four – Construct segment profiles
Digital Marketing Mr. N. L. Shelake Department of Information Technology
The available market data and consumer research gets added to
description of segments such as:
Segment size
Growth rates
Price sensitivity
Brand loyalty
With this information, firm will able to find each market segment
on overall attractiveness.
Step Five – Evaluate the attractiveness of each segment
Digital Marketing Mr. N. L. Shelake Department of Information Technology
The information on each segment will make the firm to decide
about most appropriate which can be selected as target markets.
There are certain factors which can be considered while choosing
a target market which can be:
Firms strategy
Attractiveness of segment
Competitive rivalry of segment
Firm s ability to successfully compete
‟
Step Six – Select target market/s
Digital Marketing Mr. N. L. Shelake Department of Information Technology
It is to be analysed how to best compete in selected target market.
In this, the firms need to find how to put their products/brands in
target market.
Normally, positioning is achieved by perceiving consumers as
different, unique, superior or providing greater value.
Step Seven – Develop positioning strategy
Digital Marketing Mr. N. L. Shelake Department of Information Technology
After implementing of positioning strategy, firm will now have to
implement.
It involves development of marketing mix which supports
positioning in marketplace.
This requires certain products required to design and develop at
suitable price with normal distribution channels and effective
promotional program.
Step Eight – Develop and implement the marketing mix
Digital Marketing Mr. N. L. Shelake Department of Information Technology
During particular time, the firm needs to revisit performance of
products and should review segmentation process so as to
reassess their view of market and to look for new opportunities
Step Nine – Review performance
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Strategy and planning for Internet
Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Asking about in-depth of internet marketing within an
organization.
Identify problem statement and goal(s) affecting marketing team.
Developing methodology for identifying appropriate marketing
channels/activities for investment.
 Developing core objectives for specific channels to invest in.
 Putting together a brief and efficient/integrated workflow process
for marketing activities.
Step Nine – Review performance
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Essential Of Digital Marketing
Digital Marketing Mr. N. L. Shelake Department of Information Technology
Thank You

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Unit I ESSENTIAL OF DIGITAL MARKETING.pptx

  • 1. Digital Marketing Sanjivani Rural Education Society’s Sanjivani College of Engineering, Kopargaon-423603 (An Autonomous Institute Affiliated to Savitribai Phule Pune University, Pune) NAAC ‘A’ Grade Accredited, ISO 9001:2015 Certified Department of Information Technology (NBA Accredited) Mr. N. L. Shelake Assistant Professor
  • 2. Productivity Tools For An Engineers Course Contents: - Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 3. Introduction Simply, a digital marketing is way of promoting products or brands with the help of one or more forms of electronic media. It is different from normal marketing as it uses channels and methods which allow an organization to analyze marketing strategies with campaigns and understand about working in real time. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 4. Introduction Digital marketing encompasses all marketing efforts that use an electronic device or the internet. It leverages digital channels such as search engines, social media, email, and websites to connect with current and prospective customers.. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 5. Introduction Digital marketing is the use of online platforms and technologies to promote and sell products or services. It includes strategies like social media, search engine optimization, email campaigns, and online ads to reach and engage with customers. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 6. Introduction  Digital Channels: Utilizes various online platforms such as search engines, social media, email, and websites to reach and engage audiences.  Search Engine Optimization (SEO): Focuses on improving website visibility on search engines like Google through keyword optimization, content quality, and technical improvements. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 7. Introduction  Content Marketing: Involves creating and distributing valuable, relevant content to attract and retain a target audience. This can include blog posts, videos, infographics, and more.  Social Media Marketing: Leverages platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok to build brand awareness, engage with customers, and drive traffic. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 8. Introduction  Pay-Per-Click (PPC) Advertising: Includes paid advertising strategies such as Google Ads and social media ads where advertisers pay each time their ad is clicked.  Customer Experience (CX): Ensures a seamless and positive experience for users across all digital touchpoints, from initial contact to post-purchase support. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 9. Introduction  Email Marketing: Uses email campaigns to nurture leads, promote products or services, and build customer relationships. It’s crucial for retaining and engaging existing customers.  Analytics and Data: Involves tracking and analyzing data to measure the effectiveness of marketing efforts, understand customer behavior, and make data-driven decisions. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 10. Introduction  Conversion Rate Optimization (CRO): Focuses on improving the percentage of website visitors who take a desired action, such as making a purchase or filling out a form.  Mobile Marketing: Targets users on mobile devices through mobile-optimized websites, apps, SMS, and mobile ads.  Influencer Marketing: Collaborates with influencers who have a strong following to promote products or services and reach a broader or more targeted audience. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 11. Introduction  Personalization: Tailors marketing messages and experiences based on individual user data and behavior to increase engagement and conversion rates.  Automation: Uses software tools to automate repetitive tasks such as email campaigns, social media posting, and customer segmentation, improving efficiency and scalability. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 12. Importance in Today’s Business Landscape Discuss the shift from traditional to digital marketing due to the increasing use of digital devices and online platforms by consumers. Highlight how digital marketing allows businesses to reach a global audience, target specific demographics, and measure the effectiveness of campaigns more accurately compared to traditional methods. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 13. Importance in Today’s Business Landscape Discuss the shift from traditional to digital marketing due to the increasing use of digital devices and online platforms by consumers. Highlight how digital marketing allows businesses to reach a global audience, target specific demographics, and measure the effectiveness of campaigns more accurately compared to traditional methods. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 14. Comparison with Traditional Marketing: Highlight the differences between digital marketing and traditional marketing (e.g., cost-effectiveness, real-time results, targeting options, reach). Emphasize the interactive nature of digital marketing and its ability to facilitate direct engagement with customers. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 15. Mapping Fundamental Concepts of Marketing (7Ps) There are 7P s which relates to several marketing fundamentals such as: ‟ Position Performance Proximity Price Presence Perceived product Promotion Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 16. Position It relates to position of a brand which a customer will hold in its mind that will connect to certain attributes, contexts, values, benefits and purposes. Branding serves as training customers brains and winning position in minds and takes long time to gain meaningful position as a brand. Position can refer to several aspects –  Market Positioning  Physical Positioning Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 17. Performance The customer personal experience and view on brand’s performance will reflect where value for money experiences an important measure for brand and sharing of such experiences will further influence the brand directly. It is seen that performance should be measured by customer’s entire relationship with brand, across every single experience they share Performance measures also result in changing marketing practice, management and ways of managing change. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 18. Proximity Proximity is a synonym for distance. In order to create trust and relationship with customers, brands need to get close and personal with their customers. can talk about customer intimacy and connecting the brand to people’s self-image. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 19. Price Pricing used to be a fixed figure as it serves an elusive measure which serves as a yielding models and variety among customer segments or distribution channels. Price is fixed for an item whether a seller is same or different which works for today. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 20. Price In case of online, pricing remains transparent which uses aggregators and comparison services to find prices from different sellers and showed them in single view which will democratized the marketplace as aggregators only show certain contrasting functions and push brand further away from customer. Approach will increase pricing volatility and transparency. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 21. Presence Presence is similar to list where it shows availability and direct access to buying product. It results in flexibility. Social media is a method of expanding presence across customers peer groups and generating recommendations, participation and coverage in general. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 22. Perceived Product Product is defined by companies as how they see and envision it which is biased where companies makes a mistake initially on selling and marketing of product/service. The perceived product makes enormous paradigm shift from companies by defining product to understand about product exactly what consumers perceive to be.  In relation, many companies think that they have best product, but still fail as of enormous perception gap in their minds. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 23. Perceived Product It is tightly linked to performance and exceeds product perception and quality expectations of customers. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 24. Promotion Promotion comprises of: Advertising Public relations Sales organization Sales promotion Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 25. Promotion There are another ways to approach promotion which can be divided in four major categories such as: Owned media Earned media Partner media Paid media Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 26. Modern marketing covers various steps of selling goods and services to customers. Segmentation means dividing the whole customer base into different subgroups based on their similar characteristics. Targeting means deciding which subgroup the company should target to sell its products and services. Positioning means placing a good image in the minds of customers about the product. Segmentation, Targeting and Positioning Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 27. STP Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 28. In the process shown above, the market clearly defines the firm interested in which sounds clear. It is precise that market definition is segmented with an overall market which can be too generic and contains many diverse market segments. Step One – Define the market Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 29. After defining the market, next we have to segment the market with different segmentation bases/variables so as to construct groups of consumer. It allocates the consumers in defined market to similar groups Step Two – Create market segments Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 30. After this, the segments now have to be evaluated with the help of set criteria which will ensure that they are useable and logical. In this, the segment is assessed against certain factors which are reachable and have different groups as per needs. Step Three – Evaluate the segments for viability Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 31. After determining the viable market segments, segment profiles are developed which contains the detailed descriptions of consumers in segments that describes: Needs Behaviours Preferences Demographics Shopping styles Step Four – Construct segment profiles Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 32. The available market data and consumer research gets added to description of segments such as: Segment size Growth rates Price sensitivity Brand loyalty With this information, firm will able to find each market segment on overall attractiveness. Step Five – Evaluate the attractiveness of each segment Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 33. The information on each segment will make the firm to decide about most appropriate which can be selected as target markets. There are certain factors which can be considered while choosing a target market which can be: Firms strategy Attractiveness of segment Competitive rivalry of segment Firm s ability to successfully compete ‟ Step Six – Select target market/s Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 34. It is to be analysed how to best compete in selected target market. In this, the firms need to find how to put their products/brands in target market. Normally, positioning is achieved by perceiving consumers as different, unique, superior or providing greater value. Step Seven – Develop positioning strategy Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 35. After implementing of positioning strategy, firm will now have to implement. It involves development of marketing mix which supports positioning in marketplace. This requires certain products required to design and develop at suitable price with normal distribution channels and effective promotional program. Step Eight – Develop and implement the marketing mix Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 36. During particular time, the firm needs to revisit performance of products and should review segmentation process so as to reassess their view of market and to look for new opportunities Step Nine – Review performance Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 37. Strategy and planning for Internet Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 38. Asking about in-depth of internet marketing within an organization. Identify problem statement and goal(s) affecting marketing team. Developing methodology for identifying appropriate marketing channels/activities for investment.  Developing core objectives for specific channels to invest in.  Putting together a brief and efficient/integrated workflow process for marketing activities. Step Nine – Review performance Digital Marketing Mr. N. L. Shelake Department of Information Technology
  • 39. Essential Of Digital Marketing Digital Marketing Mr. N. L. Shelake Department of Information Technology Thank You