UX for Beginners: Step By
Step Process
Anthony Overkamp | Creative Director @ Engage
Anthony Overkamp | Creative Director
aoverkamp@engagesoftware.com
www.engagesoftware.com
Agenda
1. What is UX
2. Getting Started
3. Methods
4. Resources
Walk away knowing...
● UX isn't magic
● Getting started is hard, but doable
● Educating and backing up your work is to be expected
● Everyone is always learning
● There isn't a concrete right or wrong way
Team of One
● UX is only part of your role
● Lone visual designer
● Designer/developer/admin
● Faced with “selling” UX to your team
UX is hard to talk
about.
User Experience describes both practice and results
“User Experience is the overall effect created
by the interaction and perceptions that
someone has with your product or service”.
Leah Buley, The User Experience Team of One
Remember Users are people.
Think of words like:
● Love
● Hate
● Friendly
● Easy to use
● Pain in the butt
Example:
UX in your daily workflow or routines
Getting Started
Starter Steps
● Find opportunity – what needs fixed?
● Establish a point of view
● Get to know your users
● Design!
Opportunity
It’s often pretty easy to find what needs
improvement – but when not obvious, look for
places that could be better than good, but
great!
Point of View
● Look for easy-wins – things that everyone
agrees needs improvements
● Create an action plan – how can we
improve this?
● Do some discovery
Know Your Users
● Put yourself in the user's shoes
● Ask questions
● Work on what you know, and don’t know
● Debunk myths and assumptions
Start Designing!
● Sketch your ideas
● Enlist help
● Research and learn from success stories
● Question things
Building Support
● Invite people in
● Make things together
● Truly listen
● Know when it’s good enough
Methods
A few types we’ll discuss
● UX Questionnaire
● UX Project Plan
● Workshop
UX Questionnaire
The goal is to ask questions about a product or
services goals, expectations, and needs.
Deceptively simple, and easy to implement.
Tips & Tricks
● Keep it simple
● Spend about 1-2 hrs making questionnaire
● Often answers become your project scope
● Answers help measure design decisions
UX Project or Feature Plan
● Understand goals
● Brainstorm ideas/solutions
● Estimate Time
● Assign Milestones
● Document & Share
Tips & Tricks
● Don’t be afraid to scope and re-scope
● The first pass usually takes longer
● Don’t shortchange complexity
● Use checklists
● Make plan visible or easy to access
UX Workshop
● Plan some time to work as a group (at least 2hrs)
● Have clear goals
○ Identify issues
○ Prioritize the UX part of pain points
○ Create Next Steps
● Discuss strengths/wins
● Prioritize
● Discuss
Tips & Tricks
● Document – record what you learn
● Follow up – keep the conversation going
● Don’t forget to include user research
● Aim to work together in person
● Have fun!
Resources
The User Experience Team of One
A Research and Design Survival Guide
By Leah Buley
http://rosenfeldmedia.com/books/the-user-experience-team-of-one/
Explore what’s out there
● Plenty of books, podcasts, publications
● A List Apart: www.alistapart.com/
● Smashing Magazine: www.smashingmagazine.com/
● UX Booth: www.uxbooth.com/
● UX Matters: www.uxmatters.com/
● Boxes and Arrows: www.boxesandarrows.com/
Thank You!

Ux for beginners step by step process

  • 1.
    UX for Beginners:Step By Step Process Anthony Overkamp | Creative Director @ Engage
  • 3.
    Anthony Overkamp |Creative Director [email protected] www.engagesoftware.com
  • 4.
    Agenda 1. What isUX 2. Getting Started 3. Methods 4. Resources
  • 5.
    Walk away knowing... ●UX isn't magic ● Getting started is hard, but doable ● Educating and backing up your work is to be expected ● Everyone is always learning ● There isn't a concrete right or wrong way
  • 6.
    Team of One ●UX is only part of your role ● Lone visual designer ● Designer/developer/admin ● Faced with “selling” UX to your team
  • 7.
    UX is hardto talk about. User Experience describes both practice and results
  • 8.
    “User Experience isthe overall effect created by the interaction and perceptions that someone has with your product or service”. Leah Buley, The User Experience Team of One
  • 9.
  • 10.
    Think of wordslike: ● Love ● Hate ● Friendly ● Easy to use ● Pain in the butt
  • 11.
    Example: UX in yourdaily workflow or routines
  • 12.
  • 13.
    Starter Steps ● Findopportunity – what needs fixed? ● Establish a point of view ● Get to know your users ● Design!
  • 14.
    Opportunity It’s often prettyeasy to find what needs improvement – but when not obvious, look for places that could be better than good, but great!
  • 15.
    Point of View ●Look for easy-wins – things that everyone agrees needs improvements ● Create an action plan – how can we improve this? ● Do some discovery
  • 16.
    Know Your Users ●Put yourself in the user's shoes ● Ask questions ● Work on what you know, and don’t know ● Debunk myths and assumptions
  • 17.
    Start Designing! ● Sketchyour ideas ● Enlist help ● Research and learn from success stories ● Question things
  • 18.
    Building Support ● Invitepeople in ● Make things together ● Truly listen ● Know when it’s good enough
  • 19.
  • 20.
    A few typeswe’ll discuss ● UX Questionnaire ● UX Project Plan ● Workshop
  • 21.
    UX Questionnaire The goalis to ask questions about a product or services goals, expectations, and needs. Deceptively simple, and easy to implement.
  • 22.
    Tips & Tricks ●Keep it simple ● Spend about 1-2 hrs making questionnaire ● Often answers become your project scope ● Answers help measure design decisions
  • 23.
    UX Project orFeature Plan ● Understand goals ● Brainstorm ideas/solutions ● Estimate Time ● Assign Milestones ● Document & Share
  • 24.
    Tips & Tricks ●Don’t be afraid to scope and re-scope ● The first pass usually takes longer ● Don’t shortchange complexity ● Use checklists ● Make plan visible or easy to access
  • 25.
    UX Workshop ● Plansome time to work as a group (at least 2hrs) ● Have clear goals ○ Identify issues ○ Prioritize the UX part of pain points ○ Create Next Steps ● Discuss strengths/wins ● Prioritize ● Discuss
  • 26.
    Tips & Tricks ●Document – record what you learn ● Follow up – keep the conversation going ● Don’t forget to include user research ● Aim to work together in person ● Have fun!
  • 27.
  • 28.
    The User ExperienceTeam of One A Research and Design Survival Guide By Leah Buley http://rosenfeldmedia.com/books/the-user-experience-team-of-one/
  • 29.
    Explore what’s outthere ● Plenty of books, podcasts, publications ● A List Apart: www.alistapart.com/ ● Smashing Magazine: www.smashingmagazine.com/ ● UX Booth: www.uxbooth.com/ ● UX Matters: www.uxmatters.com/ ● Boxes and Arrows: www.boxesandarrows.com/
  • 30.