Visualizing UX for
Remote Team Alignment
@JimKalbach
1. Visualizing UX
2. Remote work
PART 1
You’ve got to start with
the customer experience
and work back toward
the technology –
not the other
way around.
1997
Created by Effective UI
Erik Berkman (author of Designing Mobile Interfaces)
Individuals
Organization
Value
“Diagrams are compelling
documents that invite
engagement by others.”
COLLABORATION
EXAMPLE: SNAP SUPPORT
PART 2
ROBERT KAPLAN
& DAVID NORTON
“Linking the Balanced Scorecard to Strategy” 1996
REMOTE WORK
POLL
Survey on Remote Design
• 275 designers from around the world
• Mostly digital product designers
• Companies from one to over 10,000
FREQUENCY OF REMOTE WORK
CHALLENGES
QUALITY OF WORK
REMOTE DESIGN
• Visual
• Divergent
• Iterative
REMOTE DESIGN THINKING
Hanno.co: “Getting into remote design thinking with MURAL”
https://logbook.hanno.co/remote-design-thinking-with-murally/
SKETCHING
Nathan Curtis, “Sharing Sketches Remotely”
http://www.eightshapes.com/blog/2011/08/19/sharing-sketches-remotely/
REMOTE BRAINSTORMING
Jeff Gothelf: “Remote collaborative brainstorming and sketching”
http://www.jeffgothelf.com/blog/remote-collaborative-brainstorming-and-sketching-part-i/
LEAN UX
DESIGN STUDIOS
DESIGN STUDIO
USER STORY MAPPING
Work is not a place,
it’s what you accomplish with others
@JimKalbach
LinkedIn Group: Effective Remote Design
Workshop: “Mapping Experience”
UX STRAT Conference, Tuesday Sept 8, Athens GA
Danke schön

Visualizing UX for Remote Design