The Power of Social Media
October 27, 2009

     Tina Lambert, CAE | VSCPA Vice President of
                         Member & Public Relations
What the heck is Web 2.0
    & social media?
BlackPlanet.com,    Flickr.com                      , Reunion.com, aSmallWorld,    Bebo             , Blue Dot, Bolt, Broadcaster.com, Buzznet,



     CarDomain, Consumating, Couchsurfing, Cyworld, Dandelife, DeadJournal, DontStayIn, Doostang,

  Ecademy, eSPIN,      Facebook                          , Faceparty, Flickr, Flirtomatic, Fotki,   Friends Reunited, Gaia Online,


 Geni.com, GoPets, Graduates.com,      Grono.net, Hyves, imeem,         Google                          , Infield   Parking, IRC-Galleria, iWiW,



Joga, Bonito, Last.fm, LibraryThing,   LinkedIn                , LiveJournal,   LunarStorm, MEETin, MiGente.com, Mixi, MOG, Multiply,


My Opera Community, myYearbook, Netlog, Nexopia, OUTeverywhere, Passado, Piczo, Playahead, ProfileHeaven,

   Pownce,   RateItAll             , Reunion.com, Searchles, Sconex,   Shelfari,Soundpedia, Sportsvite, Studivz, TagWorld,

TakingITGlobal, The Doll Palace,   The Student Center, Threadless, TravBuddy.com, Travellerspoint, Tribe.net, Vampire Freaks,

                     Vox, WAYN, WebBiographies,    Windows Live Spaces, Woophy,                           XING
The Social Media Landscape
SOCIAL MEDIA
                IS AN UMBRELLA TERM…

  THAT DEFINES THE VARIOUS ACTIVITIES THAT
INTEGRATE TECHNOLOGY, SOCIAL INTERACTION
AND THE CONSTRUCTION OF WORDS, PICTURES,
            VIDEOS AND AUDIO.



http://www.wikipedia.org
It’s also a fancy way
to describe
PEOPLE
having
CONVERSATIONS
online.




Photo by Kris Hoet
The CONVERSATIONS are powered by…
•   Blogs
•   Online Chat & Listservs
•   RSS
•   Widgets
•   Wikis
•   Social Networks
•   Social Bookmarks
•   Message Boards
•   Podcasts & Videocasts
•   Video Sharing Sites
•   Photo Sharing Sites
•   Virtual Worlds
Why should I care about
Web 2.0 & social media?
Is Social Media a Fad?
Socialnomics.net
Reason #1
SOCIAL NETWORKING SITES ARE MOST POPULAR SITES
NEXT TO GOOGLE AND YAHOO – AHEAD OF PERSONAL
E-MAIL.
Nielsen, Global Faces & Networked Places, 2009
Reason #2
SOCIAL MEDIA HAS BECOME A FUNDAMENTAL PART OF
GLOBAL BUSINESS AND WILL CONTINUE TO ALTER THE
CONSUMER EXPERIENCE.
John Burbank, CEO of Nielson Online, 2009
Reason #3
TIME SPENT ON SOCIAL NETWORKS IS GROWING
AT 3X THE OVERALL INTERNET RATE.
Nielson, Global Faces & Network Places, 2009
IT’S NOT A FAD. IT’S A FUNDAMENTAL SHIFT
IN THE WAY WE COMMUNICATE.


The old
communication
model was a
MONOLOGUE.
A >>> B
The new communication model
is a DIALOGUE. A<<<>>>B
By 2010, MILLENIALS/GEN Y-ERS
will outnumber BABY BOOMERS.




       MEET YOUR FUTURE EMPLOYEES,
           PARTNERS, CFOs, CEOs.



           They already wield $350 BILLION/
           YEAR in direct spending power.
What are some of the advantages
  of Web 2.0 & social media?
Old way…                New way…
  •   Controlled          •   Transparent/open
  •   Organized           •   Inclusive
  •   Exclusive           •   Authentic
  •   One sided           •   Vibrant
  •   Product-driven      •   Consumer-driven



Only 14% of            78% of people trust
people trust           RECOMMENDATIONS
ADVERTISEMENTS.        of other consumers.
A >>> B                A<<< >>> B
Some more ADVANTAGES…

•   Cheaper
•   Stickier
•   Viral
•   Interactive
•   Visible
•   Global
•   Quickly change
•   Connection
How do I get on the
Web 2.0 & social media train?
A. Listen
• Immerse yourself in conversations
• Visit social sites to observe
• Ask your coworkers, kids who…


B. Participate
• Remember it’s a dialogue not a
  monologue

C. Getting Started
• Set up a profile
• Friend 25 people you know
• Begin to converse
D. Traffic Signs
• Privacy: Customize what the
  public and your 'Friend' lists
  can see about you
  (professional v. personal)
   > Create ‘Friend’ groups
   > Edit privacy settings
• Etiquette: Once you’re riding
  the social media highway,
  remember to obey common
  internet traffic rules of thumb
• Policy: Obey or set company
  guidelines for participation
E. Test Drive
• 7 million users > 1,382%
  increase in one year >
  largest age group is 35-49
• It’s simple
   > Communicate short (140-
     character) bursts of
     information to the people
     that subscribe to your
     updates
   > These updates are known
     as “tweets.”
Twitter 101: Commoncraft.com
How do I get started? 1. SET UP AN ACCOUNT
How do I get started? 2. ENTER PROFILE INFO
How do I get started? 3. FIND OR FOLLOW FRIENDS
                       & GROUPS
How do I get started? 4. SELECT TOOL TO POST &
                        READ TWEETS


                                      Tweetdeck
                                      • Runs on your
                                        desktop
                                      • Multiple
                                        accounts
                                      • Friend & search
                                        columns
                                      • Facebook &
                                        Myspace
                                      • iPhone app
How do I get started? 4. SELECT TOOL TO POST &
                        READ TWEETS
How do I get started? 5. LEARN THE TWITTERVERSE


 FOLLOWING
                           Shortened URL
        TweetUp
                      @username
          DM (Direct             RT (Retweet)
          Message)
                            TWEET
  #HASHTAG
How is the VSCPA involved
in Web 2.0 & social media?
New MULTIMEDIA & ONLINE OFFERINGS
to enhance membership
         > RSS
         > Podcasts
         > Blog (CPACafe.com)
         > Microblog (Twitter.com/VSCPANews)
         > Photo sharing (Flickr.com)
         > Video, Videocasts (YouTube. Coming Soon!)
         > Social networking (LinkedIn, Facebook groups)
         > Online communities targeted to different
           practice areas, including e-mail listserves
         > Visit “Social Media” section
           of www.vscpa.com
OTHER social media for CPAs

• Wiki: www.wikicpa.com
• Blogs: www.cpacafe.com >
  www.cpablogger.com >
  www.cpasuccess.com >
  http://bigfouralumni.blogspot.com/
• Videos & Media:
  www.financialfitness.com >
  www.aicpa.org/Media+Center/ >
  www.feedthepig.com
• Learning: www.cpalearning2.com
RESOURCES on social media
Blogs
•www.TypePad.com
•www.WordPress.com
•www.BlogLines.com

Microblogging/Tracking
•Twitter: www.Twitter.com
•TweetDeck: www.TweetDeck.com
•TwitterBerry: www.orangatame.com/products/twitterberry/
•HootSuite: www.HootSuite.com
•Tweetie: www.atebits.com/tweetie-iphone/
•Hashtag: http://hashtag.org
•Google Alerts: www.google.com/alerts
RESOURCES on social media
Social networks
•Facebook: www.Facebook.com
•LinkedIn: www.LinkedIn.com
•Plaxo: www.Plaxo.com
•HubStreet: www.HubStreet.com (a new one
for CPAs and lawyers)

Multimedia sharing sites
• YouTube: www.YouTube.com (videos)
• Flickr: www.Flickr.com (photos)
• Picasa: Picasa.Google.com (photos)
• SlideShare: www.Slideshare.com (slidedecks)
RESOURCES on social media
Podcasting
• iTunes: www.apple.com/itunes
(for finding and listening to podcasts)
• Audacity: audacity.sourceforge.net
(for recording / editing podcasts)

Wikis
• PB Wiki: www.PBWiki.com
• WikiSpaces: www.WikiSpaces.com


Virtual worlds
• Second Life: www.SecondLife.com
CONNECT with me/us


Tina Lambert, CAE
VSCPA Vice President, Member & Public Relations

• Phone: (804) 612-9416
• E-mail: tlambert@vscpa.com
• Web: www.vscpa.com
• LinkedIn: www.linkedin.com/in/tinalambert
  www.linkedin.com / search for “Virginia Society of CPAs”
• Facebook: www.facebook.com/TinaLambert1
  www.facebook.com / search for “Virginia Society of CPAs”
• Twitter: www.twitter.com/TinaLambert
  www.twitter.com/VSCPANews
THANK YOU
very, very much!

VSCPA Board Retreat: Social Media Presentation

  • 1.
    The Power ofSocial Media October 27, 2009 Tina Lambert, CAE | VSCPA Vice President of Member & Public Relations
  • 2.
    What the heckis Web 2.0 & social media?
  • 3.
    BlackPlanet.com, Flickr.com , Reunion.com, aSmallWorld, Bebo , Blue Dot, Bolt, Broadcaster.com, Buzznet, CarDomain, Consumating, Couchsurfing, Cyworld, Dandelife, DeadJournal, DontStayIn, Doostang, Ecademy, eSPIN, Facebook , Faceparty, Flickr, Flirtomatic, Fotki, Friends Reunited, Gaia Online, Geni.com, GoPets, Graduates.com, Grono.net, Hyves, imeem, Google , Infield Parking, IRC-Galleria, iWiW, Joga, Bonito, Last.fm, LibraryThing, LinkedIn , LiveJournal, LunarStorm, MEETin, MiGente.com, Mixi, MOG, Multiply, My Opera Community, myYearbook, Netlog, Nexopia, OUTeverywhere, Passado, Piczo, Playahead, ProfileHeaven, Pownce, RateItAll , Reunion.com, Searchles, Sconex, Shelfari,Soundpedia, Sportsvite, Studivz, TagWorld, TakingITGlobal, The Doll Palace, The Student Center, Threadless, TravBuddy.com, Travellerspoint, Tribe.net, Vampire Freaks, Vox, WAYN, WebBiographies, Windows Live Spaces, Woophy, XING
  • 4.
  • 5.
    SOCIAL MEDIA IS AN UMBRELLA TERM… THAT DEFINES THE VARIOUS ACTIVITIES THAT INTEGRATE TECHNOLOGY, SOCIAL INTERACTION AND THE CONSTRUCTION OF WORDS, PICTURES, VIDEOS AND AUDIO. http://www.wikipedia.org
  • 6.
    It’s also afancy way to describe PEOPLE having CONVERSATIONS online. Photo by Kris Hoet
  • 7.
    The CONVERSATIONS arepowered by… • Blogs • Online Chat & Listservs • RSS • Widgets • Wikis • Social Networks • Social Bookmarks • Message Boards • Podcasts & Videocasts • Video Sharing Sites • Photo Sharing Sites • Virtual Worlds
  • 8.
    Why should Icare about Web 2.0 & social media?
  • 9.
    Is Social Mediaa Fad? Socialnomics.net
  • 10.
    Reason #1 SOCIAL NETWORKINGSITES ARE MOST POPULAR SITES NEXT TO GOOGLE AND YAHOO – AHEAD OF PERSONAL E-MAIL. Nielsen, Global Faces & Networked Places, 2009
  • 11.
    Reason #2 SOCIAL MEDIAHAS BECOME A FUNDAMENTAL PART OF GLOBAL BUSINESS AND WILL CONTINUE TO ALTER THE CONSUMER EXPERIENCE. John Burbank, CEO of Nielson Online, 2009
  • 12.
    Reason #3 TIME SPENTON SOCIAL NETWORKS IS GROWING AT 3X THE OVERALL INTERNET RATE. Nielson, Global Faces & Network Places, 2009
  • 13.
    IT’S NOT AFAD. IT’S A FUNDAMENTAL SHIFT IN THE WAY WE COMMUNICATE. The old communication model was a MONOLOGUE. A >>> B
  • 14.
    The new communicationmodel is a DIALOGUE. A<<<>>>B
  • 15.
    By 2010, MILLENIALS/GENY-ERS will outnumber BABY BOOMERS. MEET YOUR FUTURE EMPLOYEES, PARTNERS, CFOs, CEOs. They already wield $350 BILLION/ YEAR in direct spending power.
  • 16.
    What are someof the advantages of Web 2.0 & social media?
  • 17.
    Old way… New way… • Controlled • Transparent/open • Organized • Inclusive • Exclusive • Authentic • One sided • Vibrant • Product-driven • Consumer-driven Only 14% of 78% of people trust people trust RECOMMENDATIONS ADVERTISEMENTS. of other consumers. A >>> B A<<< >>> B
  • 18.
    Some more ADVANTAGES… • Cheaper • Stickier • Viral • Interactive • Visible • Global • Quickly change • Connection
  • 19.
    How do Iget on the Web 2.0 & social media train?
  • 20.
    A. Listen • Immerseyourself in conversations • Visit social sites to observe • Ask your coworkers, kids who… B. Participate • Remember it’s a dialogue not a monologue C. Getting Started • Set up a profile • Friend 25 people you know • Begin to converse
  • 21.
    D. Traffic Signs •Privacy: Customize what the public and your 'Friend' lists can see about you (professional v. personal) > Create ‘Friend’ groups > Edit privacy settings • Etiquette: Once you’re riding the social media highway, remember to obey common internet traffic rules of thumb • Policy: Obey or set company guidelines for participation
  • 22.
    E. Test Drive •7 million users > 1,382% increase in one year > largest age group is 35-49 • It’s simple > Communicate short (140- character) bursts of information to the people that subscribe to your updates > These updates are known as “tweets.”
  • 23.
  • 24.
    How do Iget started? 1. SET UP AN ACCOUNT
  • 25.
    How do Iget started? 2. ENTER PROFILE INFO
  • 26.
    How do Iget started? 3. FIND OR FOLLOW FRIENDS & GROUPS
  • 27.
    How do Iget started? 4. SELECT TOOL TO POST & READ TWEETS Tweetdeck • Runs on your desktop • Multiple accounts • Friend & search columns • Facebook & Myspace • iPhone app
  • 28.
    How do Iget started? 4. SELECT TOOL TO POST & READ TWEETS
  • 29.
    How do Iget started? 5. LEARN THE TWITTERVERSE FOLLOWING Shortened URL TweetUp @username DM (Direct RT (Retweet) Message) TWEET #HASHTAG
  • 30.
    How is theVSCPA involved in Web 2.0 & social media?
  • 31.
    New MULTIMEDIA &ONLINE OFFERINGS to enhance membership > RSS > Podcasts > Blog (CPACafe.com) > Microblog (Twitter.com/VSCPANews) > Photo sharing (Flickr.com) > Video, Videocasts (YouTube. Coming Soon!) > Social networking (LinkedIn, Facebook groups) > Online communities targeted to different practice areas, including e-mail listserves > Visit “Social Media” section of www.vscpa.com
  • 32.
    OTHER social mediafor CPAs • Wiki: www.wikicpa.com • Blogs: www.cpacafe.com > www.cpablogger.com > www.cpasuccess.com > http://bigfouralumni.blogspot.com/ • Videos & Media: www.financialfitness.com > www.aicpa.org/Media+Center/ > www.feedthepig.com • Learning: www.cpalearning2.com
  • 33.
    RESOURCES on socialmedia Blogs •www.TypePad.com •www.WordPress.com •www.BlogLines.com Microblogging/Tracking •Twitter: www.Twitter.com •TweetDeck: www.TweetDeck.com •TwitterBerry: www.orangatame.com/products/twitterberry/ •HootSuite: www.HootSuite.com •Tweetie: www.atebits.com/tweetie-iphone/ •Hashtag: http://hashtag.org •Google Alerts: www.google.com/alerts
  • 34.
    RESOURCES on socialmedia Social networks •Facebook: www.Facebook.com •LinkedIn: www.LinkedIn.com •Plaxo: www.Plaxo.com •HubStreet: www.HubStreet.com (a new one for CPAs and lawyers) Multimedia sharing sites • YouTube: www.YouTube.com (videos) • Flickr: www.Flickr.com (photos) • Picasa: Picasa.Google.com (photos) • SlideShare: www.Slideshare.com (slidedecks)
  • 35.
    RESOURCES on socialmedia Podcasting • iTunes: www.apple.com/itunes (for finding and listening to podcasts) • Audacity: audacity.sourceforge.net (for recording / editing podcasts) Wikis • PB Wiki: www.PBWiki.com • WikiSpaces: www.WikiSpaces.com Virtual worlds • Second Life: www.SecondLife.com
  • 36.
    CONNECT with me/us TinaLambert, CAE VSCPA Vice President, Member & Public Relations • Phone: (804) 612-9416 • E-mail: [email protected] • Web: www.vscpa.com • LinkedIn: www.linkedin.com/in/tinalambert www.linkedin.com / search for “Virginia Society of CPAs” • Facebook: www.facebook.com/TinaLambert1 www.facebook.com / search for “Virginia Society of CPAs” • Twitter: www.twitter.com/TinaLambert www.twitter.com/VSCPANews
  • 37.