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Warranty processing authorization config_guide

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The document provides configuration instructions for setting up warranty processing and authorization in SAP. It includes steps to define claim types, decision codes, processing statuses, action codes, validation rules, layout settings, and more. The configuration guide allows manual setup of these elements to enable warranty authorization functionality.

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Warranty Processing_Authorization _configGuide Warranty Processing Enhancement Configuration Guide
Warranty Processing_Authorization_configGuide Contents Warranty Processing Enhancement: Configuration Guide.............................................................3 1 Purpose........................................................................................................................................3 2 Preparation..................................................................................................................................3 2.1 Prerequisites.........................................................................................................................3 2.1.1 Building Blocks................................................................................................................3 3 Configuration................................................................................................................................3 3.1 General Settings....................................................................................................................3 3.1.1 Defining Warranty Claim Type .......................................................................................3 3.1.2 Defining Decision Codes.................................................................................................8 3.1.3 Defining Processing Status.............................................................................................9 3.2 Defining Control Data..........................................................................................................10 3.2.1 Defining Warranty Action Code.....................................................................................10 3.2.2 Assigning Function Code to Action Code......................................................................12 3.2.3 Defining Action Controls for Authorization....................................................................13 3.2.4 Defining Copying Control for Authorization...................................................................15 3.3 Layout Settings....................................................................................................................16 3.3.1 Defining Pushbutton Profile..........................................................................................16 3.3.2 Defining Pushbutton Profile - Actions............................................................................18 3.4 Warranty Claim Settings......................................................................................................21 3.4.1 Assigning Decision Codes to Claimant/Reimburser......................................................21 3.4.2 Defining Message Class YEAT_VS..............................................................................22 3.4.3 Defining Validations......................................................................................................23 3.4.4 Activation of Vaildations/Substitutions..........................................................................45 3.4.5 Assigning Decision Codes to Messages.......................................................................46 3.5 Dealer Portal Setting...........................................................................................................46 3.5.1 Maintaining Profiles for Document ...............................................................................46 3.5.2 Maintaining Descriptions for Documents ......................................................................47 3.5.3 Creating Descriptions for Status...................................................................................48 3.5.4 Assigning Status .........................................................................................................49 Page 2 of 50
Warranty Processing_Authorization_configGuide Warranty Processing Enhancement: Configuration Guide 1 Purpose This configuration guide provides the information you need to set up the configuration of this building block manually. If you do not want to configure manually and prefer an automated installation process using eCATTs and BC Sets, use the SAP Best Practices Installation Assistant. 2 Preparation 2.1 Prerequisites 2.1.1 Building Blocks Before you start installing this building block, the installation of the following building blocks must have been completed: Building Block Description Baseline Project for Automotive In Sales client A01 (Sales) Automotive Basic Settings A05 (Sales) Master Data for Automotive 3 Configuration 3.1 General Settings 3.1.1 Defining Warranty Claim Type Use The purpose of this activity is to define the claim type used in warranty processing. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Define Warranty Claim Types Page 3 of 50
Warranty Processing_Authorization_configGuide 2. On the initial screen, choose New Entries. 3. On the Detail view screen, maintain the following data: Clai m Type Description Pricing Schem a Messa ge Schem a Partne r Det.Pr c Reimburse r Partner Profile Partner Reimbu rs. Claiman t Partner Role YP02 BP Auto Claim for Authorization WT000 2 WTY00 1 VN AS Sales Org Distributi on Channel Division Purch. Organization Version Currency Plant Z001 Z1 Z1 Z001 EUR Z001 Layout W/O Nav. Tree Layout W Nav. tree Action Control Start Process Status Start Category Field Name Split Criterion Item Type Group SAPO SAP YP02 B001 IC HERST 00 Document Type Customer Posting Document Type Vendor Posting AcctDetProced WP WR KOFI00 Page 4 of 50
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Warranty Processing_Authorization_configGuide Clai m Type Description Pricing Schem a Messa ge Schem a Partne r Det.Pr c Reimburse r Partner Profile Partner Reimbu rs. Claiman t Partner Role YP04 Authorization Editor WT000 2 WTY00 1 VN AS Sales Org Distributi on Channel Division Purch. Organization Version Currency Plant Z001 Z1 Z1 Z001 EUR Z001 Layout W/O Nav. Tree Layout W Nav. tree Action Control Start Process Status Start Category Field Name Split Criterion Item Type Group SAPR SAPT YP04 B001 IC HERST 00 Page 6 of 50
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Warranty Processing_Authorization_configGuide Document Type Customer Posting Document Type Vendor Posting AcctDetProced WP WR KOFI00 Result Claim type is created. 3.1.2 Defining Decision Codes Use The purpose of this activity is to define decision codes. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Warranty Processing → Warranty Claim → Define Decision Code 2. On the Change View “Decision Code”: Overview Screen, choose New Entries. 3. On the “New Entries: Details of Added Entries” screen, maintain the following data: Field name Description User action and values Note Decision 0001 Decision description Accepted Decision 0002 Decision description Declined Decision 0003 Decision description Partly Accepted Decision 0004 Decision description Rejected Decision 0005 Decision description In Review Decision 0006 Decision description Authorized Page 8 of 50
Warranty Processing_Authorization_configGuide Result The decision codes are created. 3.1.3 Defining Processing Status Use The purpose of this activity is to define actions processing status. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Warranty Claim Processing → Control Data → Process Control → Define Processing Statuses 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Processing Status Description of Process.Status Comment B012 Claimant Version Created B013 Claim Sent from claimant Page 9 of 50
Warranty Processing_Authorization_configGuide 4. Choose Enter. 5. Choose Save. Result Processing status is created. 3.2 Defining Control Data 3.2.1 Defining Warranty Action Code Use The purpose of this activity is to define the actions used in warranty processing. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Process Control → Define Actions 2. On the initial screen, choose New Entries. 3. Maintain the following data: Action Action Type Description Function Module Action Sequence YA67 F Elementary Action Displayed in Action Rel. IC-Version for sending Y_WTY04_ VER_IC_SE Page 10 of 50
Warranty Processing_Authorization_configGuide Box ND YA61 F Elementary Action Displayed in Action Box Copy Versions From Claimant to Versions To Reimburser WTY04_DA TA_SPLIT_I C_OV YA68 F Elementary Action Displayed in Action Box To Versions (Claimant) WTY04_VE RSION_CO MBINE_IV_ OC 4. Choose Save. Page 11 of 50
Warranty Processing_Authorization_configGuide Result The actions are defined. 3.2.2 Assigning Function Code to Action Code Use The purpose of this activity is to assign the function code to the action code. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Processing Control → Assign Function Code to Action Code 2. On the “Change View: Assign Function Code to Action Code “Overview screen, choose New Entries and enter the following data: Field name User action and values Note Function Entry in Command fld. YA67 Action YA67 Function Entry in Command fld. YA61 Action YA61 Function Entry in Command fld. YA68 Action YA68 Page 12 of 50
Warranty Processing_Authorization_configGuide 3. Choose Save. 3.2.3 Defining Action Controls for Authorization Use The purpose of this activity is to define actions controls. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Processing → Control Data → Process Control → Define Action Controls 2. On the initial screen, choose New Entries. 3. On the New Entries: Details of Added Entries Screen, make the following records: Field name Description User action and values Note Action Control YP02 This value is for A77 Action Control BP Auto Claim for Authorization 4. Choose Enter 5. Double-click Action Matrix, and on the Change View “Action Matrix”: Overview Screen, maintain the following data: Page 13 of 50
Warranty Processing_Authorization_configGuide Action Control Start Processing Action Target Processing YP02 A* B002 YP02 T* B002 YP02 B001 A* B002 YP02 B001 A008 B002 YP02 B002 A006 B003 YP02 B001 T* B002 YP02 B002 T* B002 YP02 B002 T060 B060 YP02 B003 A* B040 YP02 B003 T* B040 YP02 B003 T060 B060 YP02 B003 YA67 B040 YP02 B040 A* B040 YP02 B040 T* B040 YP02 B040 T060 B060 YP02 B040 YA67 B040 YP02 B060 T065 B040 6. Choose Save. 7. Repeat steps 2 to 6 for YP04 with the following data: Field name Description User action and values Comment Action Control YP04 This value is for A77 Page 14 of 50
Warranty Processing_Authorization_configGuide Action Control BP Auto Authorization Editor Action Matrix: Action Control Start Processing Action Target Processing YP04 T* B005 YP04 B001 A300 B006 YP04 B001 T* B005 YP04 B005 A300 B006 YP04 B005 T* B005 YP04 B006 A301 B005 YP04 B006 T060 B062 YP04 B062 T065 B005 Result The action controls are defined. 3.2.4 Defining Copying Control for Authorization Use Page 15 of 50
Warranty Processing_Authorization_configGuide The purpose of this activity is to assign copy procedures to claim type. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Copying Control → Define Copy Procedures 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Claim Type Source Categor y Target Category Copy Profil e CopyMA TPrice CopyFRP rice CopySU BLPrice Comment YP02 IC OC C1 X This value is for A77 Result Copy Procedures to Claim Type is assigned. 3.3 Layout Settings 3.3.1 Defining Pushbutton Profile Use The purpose of this activity is to create the pushbuttons on the warranty claim screen. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Layout → Define Pushbutton Profiles 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Pushbutton Profile Profile Description Action Control Comment YP02 Authorization YP02 This value is for Page 16 of 50
Warranty Processing_Authorization_configGuide A77 Profile Action Control Category YP02 YP02 IC Incoming Customer (IC) YP02 YP02 OC Outgoing Customer (OC) 4. Repeat step 2-8 to make the following entries: Pushbutton Profile Profile Description Action Control Comment YP04 Authorization Editor YP04 This value is for A77 Profile Action Control Category YP04 YP04 IC Incoming Customer (IC) YP04 YP04 OC Outgoing Customer (OC) Page 17 of 50
Warranty Processing_Authorization_configGuide Result The Pushbutton profile is created. 3.3.2 Defining Pushbutton Profile - Actions Use The purpose of this activity is to create the pushbuttons on the warranty claim screen. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Layout → Define Pushbutton Profiles Page 18 of 50
Warranty Processing_Authorization_configGuide 2. On the initial screen, select the Pushbutton Profile YP02 you have created in the previous step. 3. Double-click Actions. On the Change View “Actions”: Overview Screen, choose New Entries, and maintain the following data: Function Action Code Text Pushbutton W_BUTTON1 A008 IC Version Copy W_BUTTON2 A006 VSR Check W_BUTTON3 YA67 IC Release. W_BUTTON4 A011 IC --> OC W_BUTTON5 A860 OC Release. W_BUTTON6 A041 Post to FI Page 19 of 50
Warranty Processing_Authorization_configGuide 4. Choose Enter. 5. Choose Save. 6. Choose Back. 7. On the initial screen, select the Pushbutton Profile YP04 you have created in the previous step. 8. Double-click Actions. On the Change View “Actions”: Overview Screen, choose New Entries, and maintain the following data: Function Action Code Text Pushbutton W_BUTTON1 A300 Release W_BUTTON2 A301 Reset Auth. W_BUTTON3 T060 Close W_BUTTON4 T065 Re-Open Page 20 of 50
Warranty Processing_Authorization_configGuide 9. Choose Enter. 10. Choose Save. 11. Choose Back. Result The Pushbutton profile’s actions are created. 3.4 Warranty Claim Settings 3.4.1 Assigning Decision Codes to Claimant/Reimburser Use The purpose of this activity is to map data from the decision code, which transfers the reimburser, to the decision code, which you communicate to the claimant. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY Page 21 of 50
Warranty Processing_Authorization_configGuide IMG Menu Warranty Claim Processing → Warranty Claim → Assign Decision Codes to Claimant/Reimburser 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: DecisionReimburs Decision Claimant Note 0001 0001 0004 0004 Result The decision codes are assigned. 3.4.2 Defining Message Class YEAT_VS Use Define your own message class and your message. Procedure 1. Access the activity using one of the following navigation options: SAP Menu Tools → ABAP Workbench → Programming Environment → Messages Transaction Code SE91 2. In Message Maintenance: Initial Screen, in the Message Class field, input the new message class YEAT_VS, then choose Create. 3. In Message Maintenance: Change Message Class Screen, Choose Attribute tab. 4. Enter "Automotive Warranty VSR Check" in the short text field. 5. In Message Maintenance: Change Message Class Screen, Choose Save. 6. In the dialog box Create Object Directory Entry, input $TMP in the Package field, and choose Save. 7. In Message Maintenance: Change Message Class Screen, Choose Messages tab. Put the cursor in the Message short text field in line 001. 8. Open the TXT file, Messages_YEAT_VS_UNICODE.txt, copy all the content of the txt file, and paste the content in the screen. Page 22 of 50
Warranty Processing_Authorization_configGuide 9. Choose Save. 3.4.3 Defining Validations Use The purpose of this activity is to define validation. Procedure Page 23 of 50
Warranty Processing_Authorization_configGuide 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Plant Maintenance and Customer Service → Warranty Claim Processing → Control Data → VSR Check → Specify Validations 2. In Change Validation: Overview screen, expand the first RE - General Contract under Warranty folder. 3. Choose the first RE - General Contract, Choose Create Validation. 4. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment AMOUNT Amount Check YEAT_VS 5. Choose Enter. 6. Choose Save. 7. Choose Validation AMOUNT, choose Insert Step. 8. Choose Prerequisite under Step 001 folder. 9. Select the Table Fields tab, select Display technical name listed beside the tab block to make sure you can see the tables with both the technical table name and the table short description. 10. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_AUTO_H-VALIC (Amount Claimed) by double clicking the line. Choose “>”, then choose Prev. Level to return to the table view. Double click the table: WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-VALIC (Amount Claimed) by double clicking the line. 11. Check the formula displayed in the window it should be: WTY_RULE_AUTO_H-VALIC > WTY_RULE_H-VALIC. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 12. Choose Back. 13. Choose Check under Step 001 folder. 14. Repeat Step 10-12. 15. Choose Save. 16. Choose Message under Step 001 folder. 17. Enter Message Type W and Message Number 010. 18. Choose Save. Page 24 of 50
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Warranty Processing_Authorization_configGuide 19. Choose the first RE - General Contract, Choose Create Validation. 20. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment AUTHOR Authorization Check YEAT_VS 21. Choose Enter. 22. Choose Save. 23. Choose Validation AUTHOR, choose Insert Step. 24. Choose Prerequisite. 25. Select the Table Fields tab,. 26. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_H-AUTNO (Authorization) by double clicking the line. Choose “<>”, then choose Constant. Page 26 of 50
Warranty Processing_Authorization_configGuide 27. On the Enter constants: screen, leave the field Authorization blank and choose Enter. Choose “OR”, then choose Prev. Level to return to the table view. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H- AUTNA (Authorizer) by double clicking the line. Choose “<>”, then choose Constant. 28. On the Enter constants: screen, leave the field Authorizer blank and choose Enter. Check the formula displayed in the window. It should be: WTY_RULE_H-AUTNO <> ' ' OR WTY_RULE_H-AUTNA <> ' ' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 29. Choose Back. 30. Choose Check. 31. Repeat Step 25-29. 32. Choose Save. 33. Choose Message. 34. Enter Message Type E and Message Number 005. 35. Choose Save. 36. Choose Validation AUTHOR, choose Insert Step. 37. Choose Prerequisite. 38. Select the Table Fields tab. 39. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_AUTO_H-ASTATE (Processing Status) by double clicking the line. Choose “=”, then choose Constant, and then input B006, choose continue. Check the formula displayed in the window it should be: WTY_RULE_AUTO_H- ASTATE = 'B006'. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 40. Choose Back. 41. Choose Check. 42. Repeat Step 38-40. 43. Choose Save. 44. Choose Message. 45. Enter Message Type W and Message Number 009. Page 27 of 50
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Warranty Processing_Authorization_configGuide 46. Choose Save. 47. Choose the first RE - General Contract, Choose Create Validation. 48. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment CLMTYP Claim Type YEAT_VS 49. Choose Enter. 50. Choose Save. 51. Choose Validation CLMTYP, choose Insert Step. 52. Choose Check. 53. Select the Table Fields tab. 54. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-CLMTY (Claim Type) by double clicking the line. Choose “=”, then choose Constant, on the Enter constants: screen, input YP02 in field WtyClmType and choose Enter. Check the formula displayed in the window. It should be: WTY_RULE_H-CLMTY = 'YP02' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 55. Choose Back. 56. Choose Save. 57. Choose Message. 58. Enter Message Type E and Message Number 004. Page 31 of 50
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Warranty Processing_Authorization_configGuide 59. Choose Save. 60. Choose the first RE - General Contract, Choose Create Validation. 61. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment DATE Check Header Date YEAT_VS 62. Choose Enter. 63. Choose Save. 64. Choose Validation DATE, choose Insert Step. 65. Choose Check. 66. Select the Table Fields tab. 67. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “<>”, then choose Constant, and then on the Enter constants: Page 33 of 50
Warranty Processing_Authorization_configGuide screen choose Enter. Check the formula displayed in the window it should be: WTY_RULE_H-REFDT <> ' ' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 68. Choose Back. 69. Choose Save. 70. Choose Message. 71. Enter Message Type E and Message Number 002. 72. Choose Save. 73. Choose Validation DATE, choose Insert Step. 74. Choose Prerequisite. 75. Select the Table Fields tab. 76. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “<=”, then choose Prev. Level to return to the table view. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-RELDT (Date) by double clicking the line. Check the formula displayed in the window it should be: WTY_RULE_H-REFDT <= WTY_RULE_H-RELDT You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 77. Choose Back. 78. Choose Check. 79. Repeat Step 75-77. 80. Choose Save. 81. Choose Message. 82. Enter Message Type E and Message Number 001. 83. Choose Save. 84. Choose Validation DATE, choose Insert Step. 85. Choose Check. 86. Select the Table Fields tab. 87. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “>”, then choose Prev. Level to return to the table view. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_AUTO_H-REFDT (Reference Date) by double clicking the line. Check Page 34 of 50
Warranty Processing_Authorization_configGuide the formula displayed in the window. It should be: WTY_RULE_H-REFDT > WTY_RULE_AUTO_H-REFDT You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 88. Choose Back. 89. Choose Save. 90. Choose Message. 91. Enter Message Type I and Message Number 003. Page 35 of 50
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Warranty Processing_Authorization_configGuide 92. Choose Save. 93. Choose the first RE - General Contract, Choose Create Validation. 94. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment PARTNER Partner Check YEAT_VS 95. Choose Enter. 96. Choose Save. 97. Choose Validation PARTNER, choose Insert Step. 98. Choose Prerequisite. 99. Select the Table Fields tab. 100. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-PARNR (Partner) by double clicking the line. Choose “=”, then choose Prev. Level to return to the table view. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_AUTO_H-PARNR (Partner) by double clicking the line. Check the formula displayed in the window. It should be: WTY_RULE_H-PARNR = WTY_RULE_AUTO_H- PARNR You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 101. Choose Back. 102. Choose Check. 103. Repeat Step 99-101. 104. Choose Save. 105. Choose Message. 106. Enter Message Type E and Message Number 008. Page 40 of 50
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Warranty Processing_Authorization_configGuide 107. Choose Save. 108. Choose the secondary RE - General Contract, Choose Create Validation. 109. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment ACCEPT Accept Claim YEAT_VS 110. Choose Enter. 111. Choose Save. 112. Choose Validation ACCEPT, choose Insert Step. 113. Choose Check. 114. Select the Table Fields tab. 115. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim), then choose the field WTY_RULE_H-ASTATE (Processing Status) by double clicking the line. Choose “=”, Page 42 of 50
Warranty Processing_Authorization_configGuide then choose Constant, and then input B003, choose continue. Check the formula displayed in the window it should be: WTY_RULE_H-ASTATE = 'B003'. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 116. Choose Back. 117. Choose Message. 118. Enter Message Type I and Message Number 006. Page 43 of 50
Warranty Processing_Authorization_configGuide 119. Choose Save. Page 44 of 50
Warranty Processing_Authorization_configGuide 3.4.4 Activation of Vaildations/Substitutions Use The purpose of this activity is to activate Vaildations/Substitutions. Procedure 1. Access the activity using one of the following navigation options: SAP Menu Logistics → Customer Service → Warranty Claim Processing → Master Data → Activation Validations and Substitutions Transaction Code WTY_VSR_ACTIVE 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: CoCod e Area Timepoi nt Valid Su bs t. Valid From Vali d To Seq uen ce Active Descriptn US01 WY 1 AMOU NT Today Next year 1 Active Amount Check US01 WY 1 AUTH OR Today Next year 1 Active Authorizat ion Check US01 WY 1 CLMT YP Today Next year 1 Active Claim Type US01 WY 1 DATE Today Next year 1 Active Check Header Date US01 WY 1 PART NER Today Next year 1 Active Partner Check US01 WY 1 ACCE PT Today Next year 1 Active Accept Claim 4. Choose Save. Result Validations/Substitutions are activated. Page 45 of 50
Warranty Processing_Authorization_configGuide 3.4.5 Assigning Decision Codes to Messages Use The purpose of this activity is to assign a decision code to specific messages that are the result of validations. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Plant Maintenance and Customer Service → Warranty Claim Processing → Control Data → VSR Check → Assign Decision Codes to Messages 2. On the Change View “Assignment Message, Decision Code, Manual Processing”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Message Message Type Decision 010 I (Information) 0001 4. Choose Save. 3.5 Dealer Portal Setting 3.5.1 Maintaining Profiles for Document Use The purpose of this activity is to assign document types to the application IDs. Procedure 2. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → General Setting → Maintain Profiles for Document 3. Ignore the following information “Individual entries cannot be put request” By Enter. Page 46 of 50
Warranty Processing_Authorization_configGuide 4. On the Change View “Document Profile”: Overview screen, choose New Entries. 5. On the New Entries: Overview of Added Entries screen, make the following entries: Doc Pro (Document Profile) Doc. Type (Document Type) Doc Ret Ty (Document Return Type ) 3 YP01 3 YP02 6. Choose Save. Result The document types to the application IDs have been assigned. 3.5.2 Maintaining Descriptions for Documents Use The purpose of this activity is to assign descriptions to the document types. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → General Setting → Maintain Descriptions for Document 2. On the Change View “Value Table for Application ID”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the follow entries: Field name Description User action and values Note Doc. Type YP01 For Warranty Lang. EN Doc Desc. Description BP AUTO RECALL Field name Description User action and values Note Doc. Type YP01 For Warranty Lang. DE Doc Desc. Description BP Rueckruf Field name Description User action and values Note Doc. Type YP02 For Warranty Lang. EN Page 47 of 50
Warranty Processing_Authorization_configGuide Field name Description User action and values Note Doc Desc. Description AUTHORIZATION Field name Description User action and values Note Doc. Type YP02 For Warranty Lang. DE Doc Desc. Description Autorisierung 4. Choose save. Result The descriptions have been assigned to the document types. 3.5.3 Creating Descriptions for Status Use The purpose of this activity is to maintain a description for the status which you defined in the IMG activity Assign Status. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → Warranty Processing → Create Descriptions for Status 2. On the Change View “Master Dealer Actions”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Web Status Lang. WTY Desc 05 EN WARRANTY CLAIM IS NEW 10 EN IN PROCESS 20 EN REJECTED 30 EN CLAIM SENT TO REIMBURSER 99 EN COMPLETE 4. Choose save. Result The description has been maintained. Page 48 of 50
Warranty Processing_Authorization_configGuide 3.5.4 Assigning Status Use The purpose of this activity is to assign statuses for warranty processing in the Web to (processing) statuses that exist in the DI system. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → Warranty Processing → Assign Status 2. On the Change View “Mapping Front end to back end status”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Web status (Status of claim on the web interface) Bck status (Backend claim status) Decision 05 B001 10 B002 10 B003 10 B004 10 B010 10 B020 10 B025 10 B028 10 B030 10 B031 10 B040 10 B045 10 B055 10 B095 10 B095 0001 20 B050 0002 30 B010 99 B050 0001 99 B050 0001 Page 49 of 50
Warranty Processing_Authorization_configGuide 4. Choose save. Result The warranty status has been maintained. Page 50 of 50

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Warranty processing authorization config_guide

  • 1. Warranty Processing_Authorization _configGuide Warranty Processing Enhancement Configuration Guide
  • 2. Warranty Processing_Authorization_configGuide Contents Warranty Processing Enhancement: Configuration Guide.............................................................3 1 Purpose........................................................................................................................................3 2 Preparation..................................................................................................................................3 2.1 Prerequisites.........................................................................................................................3 2.1.1 Building Blocks................................................................................................................3 3 Configuration................................................................................................................................3 3.1 General Settings....................................................................................................................3 3.1.1 Defining Warranty Claim Type .......................................................................................3 3.1.2 Defining Decision Codes.................................................................................................8 3.1.3 Defining Processing Status.............................................................................................9 3.2 Defining Control Data..........................................................................................................10 3.2.1 Defining Warranty Action Code.....................................................................................10 3.2.2 Assigning Function Code to Action Code......................................................................12 3.2.3 Defining Action Controls for Authorization....................................................................13 3.2.4 Defining Copying Control for Authorization...................................................................15 3.3 Layout Settings....................................................................................................................16 3.3.1 Defining Pushbutton Profile..........................................................................................16 3.3.2 Defining Pushbutton Profile - Actions............................................................................18 3.4 Warranty Claim Settings......................................................................................................21 3.4.1 Assigning Decision Codes to Claimant/Reimburser......................................................21 3.4.2 Defining Message Class YEAT_VS..............................................................................22 3.4.3 Defining Validations......................................................................................................23 3.4.4 Activation of Vaildations/Substitutions..........................................................................45 3.4.5 Assigning Decision Codes to Messages.......................................................................46 3.5 Dealer Portal Setting...........................................................................................................46 3.5.1 Maintaining Profiles for Document ...............................................................................46 3.5.2 Maintaining Descriptions for Documents ......................................................................47 3.5.3 Creating Descriptions for Status...................................................................................48 3.5.4 Assigning Status .........................................................................................................49 Page 2 of 50
  • 3. Warranty Processing_Authorization_configGuide Warranty Processing Enhancement: Configuration Guide 1 Purpose This configuration guide provides the information you need to set up the configuration of this building block manually. If you do not want to configure manually and prefer an automated installation process using eCATTs and BC Sets, use the SAP Best Practices Installation Assistant. 2 Preparation 2.1 Prerequisites 2.1.1 Building Blocks Before you start installing this building block, the installation of the following building blocks must have been completed: Building Block Description Baseline Project for Automotive In Sales client A01 (Sales) Automotive Basic Settings A05 (Sales) Master Data for Automotive 3 Configuration 3.1 General Settings 3.1.1 Defining Warranty Claim Type Use The purpose of this activity is to define the claim type used in warranty processing. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Define Warranty Claim Types Page 3 of 50
  • 4. Warranty Processing_Authorization_configGuide 2. On the initial screen, choose New Entries. 3. On the Detail view screen, maintain the following data: Clai m Type Description Pricing Schem a Messa ge Schem a Partne r Det.Pr c Reimburse r Partner Profile Partner Reimbu rs. Claiman t Partner Role YP02 BP Auto Claim for Authorization WT000 2 WTY00 1 VN AS Sales Org Distributi on Channel Division Purch. Organization Version Currency Plant Z001 Z1 Z1 Z001 EUR Z001 Layout W/O Nav. Tree Layout W Nav. tree Action Control Start Process Status Start Category Field Name Split Criterion Item Type Group SAPO SAP YP02 B001 IC HERST 00 Document Type Customer Posting Document Type Vendor Posting AcctDetProced WP WR KOFI00 Page 4 of 50
  • 6. Warranty Processing_Authorization_configGuide Clai m Type Description Pricing Schem a Messa ge Schem a Partne r Det.Pr c Reimburse r Partner Profile Partner Reimbu rs. Claiman t Partner Role YP04 Authorization Editor WT000 2 WTY00 1 VN AS Sales Org Distributi on Channel Division Purch. Organization Version Currency Plant Z001 Z1 Z1 Z001 EUR Z001 Layout W/O Nav. Tree Layout W Nav. tree Action Control Start Process Status Start Category Field Name Split Criterion Item Type Group SAPR SAPT YP04 B001 IC HERST 00 Page 6 of 50
  • 8. Warranty Processing_Authorization_configGuide Document Type Customer Posting Document Type Vendor Posting AcctDetProced WP WR KOFI00 Result Claim type is created. 3.1.2 Defining Decision Codes Use The purpose of this activity is to define decision codes. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Warranty Processing → Warranty Claim → Define Decision Code 2. On the Change View “Decision Code”: Overview Screen, choose New Entries. 3. On the “New Entries: Details of Added Entries” screen, maintain the following data: Field name Description User action and values Note Decision 0001 Decision description Accepted Decision 0002 Decision description Declined Decision 0003 Decision description Partly Accepted Decision 0004 Decision description Rejected Decision 0005 Decision description In Review Decision 0006 Decision description Authorized Page 8 of 50
  • 9. Warranty Processing_Authorization_configGuide Result The decision codes are created. 3.1.3 Defining Processing Status Use The purpose of this activity is to define actions processing status. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Warranty Claim Processing → Control Data → Process Control → Define Processing Statuses 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Processing Status Description of Process.Status Comment B012 Claimant Version Created B013 Claim Sent from claimant Page 9 of 50
  • 10. Warranty Processing_Authorization_configGuide 4. Choose Enter. 5. Choose Save. Result Processing status is created. 3.2 Defining Control Data 3.2.1 Defining Warranty Action Code Use The purpose of this activity is to define the actions used in warranty processing. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Process Control → Define Actions 2. On the initial screen, choose New Entries. 3. Maintain the following data: Action Action Type Description Function Module Action Sequence YA67 F Elementary Action Displayed in Action Rel. IC-Version for sending Y_WTY04_ VER_IC_SE Page 10 of 50
  • 11. Warranty Processing_Authorization_configGuide Box ND YA61 F Elementary Action Displayed in Action Box Copy Versions From Claimant to Versions To Reimburser WTY04_DA TA_SPLIT_I C_OV YA68 F Elementary Action Displayed in Action Box To Versions (Claimant) WTY04_VE RSION_CO MBINE_IV_ OC 4. Choose Save. Page 11 of 50
  • 12. Warranty Processing_Authorization_configGuide Result The actions are defined. 3.2.2 Assigning Function Code to Action Code Use The purpose of this activity is to assign the function code to the action code. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Processing Control → Assign Function Code to Action Code 2. On the “Change View: Assign Function Code to Action Code “Overview screen, choose New Entries and enter the following data: Field name User action and values Note Function Entry in Command fld. YA67 Action YA67 Function Entry in Command fld. YA61 Action YA61 Function Entry in Command fld. YA68 Action YA68 Page 12 of 50
  • 13. Warranty Processing_Authorization_configGuide 3. Choose Save. 3.2.3 Defining Action Controls for Authorization Use The purpose of this activity is to define actions controls. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Processing → Control Data → Process Control → Define Action Controls 2. On the initial screen, choose New Entries. 3. On the New Entries: Details of Added Entries Screen, make the following records: Field name Description User action and values Note Action Control YP02 This value is for A77 Action Control BP Auto Claim for Authorization 4. Choose Enter 5. Double-click Action Matrix, and on the Change View “Action Matrix”: Overview Screen, maintain the following data: Page 13 of 50
  • 14. Warranty Processing_Authorization_configGuide Action Control Start Processing Action Target Processing YP02 A* B002 YP02 T* B002 YP02 B001 A* B002 YP02 B001 A008 B002 YP02 B002 A006 B003 YP02 B001 T* B002 YP02 B002 T* B002 YP02 B002 T060 B060 YP02 B003 A* B040 YP02 B003 T* B040 YP02 B003 T060 B060 YP02 B003 YA67 B040 YP02 B040 A* B040 YP02 B040 T* B040 YP02 B040 T060 B060 YP02 B040 YA67 B040 YP02 B060 T065 B040 6. Choose Save. 7. Repeat steps 2 to 6 for YP04 with the following data: Field name Description User action and values Comment Action Control YP04 This value is for A77 Page 14 of 50
  • 15. Warranty Processing_Authorization_configGuide Action Control BP Auto Authorization Editor Action Matrix: Action Control Start Processing Action Target Processing YP04 T* B005 YP04 B001 A300 B006 YP04 B001 T* B005 YP04 B005 A300 B006 YP04 B005 T* B005 YP04 B006 A301 B005 YP04 B006 T060 B062 YP04 B062 T065 B005 Result The action controls are defined. 3.2.4 Defining Copying Control for Authorization Use Page 15 of 50
  • 16. Warranty Processing_Authorization_configGuide The purpose of this activity is to assign copy procedures to claim type. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Control Data → Copying Control → Define Copy Procedures 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Claim Type Source Categor y Target Category Copy Profil e CopyMA TPrice CopyFRP rice CopySU BLPrice Comment YP02 IC OC C1 X This value is for A77 Result Copy Procedures to Claim Type is assigned. 3.3 Layout Settings 3.3.1 Defining Pushbutton Profile Use The purpose of this activity is to create the pushbuttons on the warranty claim screen. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Layout → Define Pushbutton Profiles 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: Pushbutton Profile Profile Description Action Control Comment YP02 Authorization YP02 This value is for Page 16 of 50
  • 17. Warranty Processing_Authorization_configGuide A77 Profile Action Control Category YP02 YP02 IC Incoming Customer (IC) YP02 YP02 OC Outgoing Customer (OC) 4. Repeat step 2-8 to make the following entries: Pushbutton Profile Profile Description Action Control Comment YP04 Authorization Editor YP04 This value is for A77 Profile Action Control Category YP04 YP04 IC Incoming Customer (IC) YP04 YP04 OC Outgoing Customer (OC) Page 17 of 50
  • 18. Warranty Processing_Authorization_configGuide Result The Pushbutton profile is created. 3.3.2 Defining Pushbutton Profile - Actions Use The purpose of this activity is to create the pushbuttons on the warranty claim screen. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY IMG Menu Warranty Claim Processing → Layout → Define Pushbutton Profiles Page 18 of 50
  • 19. Warranty Processing_Authorization_configGuide 2. On the initial screen, select the Pushbutton Profile YP02 you have created in the previous step. 3. Double-click Actions. On the Change View “Actions”: Overview Screen, choose New Entries, and maintain the following data: Function Action Code Text Pushbutton W_BUTTON1 A008 IC Version Copy W_BUTTON2 A006 VSR Check W_BUTTON3 YA67 IC Release. W_BUTTON4 A011 IC --> OC W_BUTTON5 A860 OC Release. W_BUTTON6 A041 Post to FI Page 19 of 50
  • 20. Warranty Processing_Authorization_configGuide 4. Choose Enter. 5. Choose Save. 6. Choose Back. 7. On the initial screen, select the Pushbutton Profile YP04 you have created in the previous step. 8. Double-click Actions. On the Change View “Actions”: Overview Screen, choose New Entries, and maintain the following data: Function Action Code Text Pushbutton W_BUTTON1 A300 Release W_BUTTON2 A301 Reset Auth. W_BUTTON3 T060 Close W_BUTTON4 T065 Re-Open Page 20 of 50
  • 21. Warranty Processing_Authorization_configGuide 9. Choose Enter. 10. Choose Save. 11. Choose Back. Result The Pushbutton profile’s actions are created. 3.4 Warranty Claim Settings 3.4.1 Assigning Decision Codes to Claimant/Reimburser Use The purpose of this activity is to map data from the decision code, which transfers the reimburser, to the decision code, which you communicate to the claimant. Procedure 1. Access the activity using one of the following navigation options: Transaction Code OWTY Page 21 of 50
  • 22. Warranty Processing_Authorization_configGuide IMG Menu Warranty Claim Processing → Warranty Claim → Assign Decision Codes to Claimant/Reimburser 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, maintain the following data: DecisionReimburs Decision Claimant Note 0001 0001 0004 0004 Result The decision codes are assigned. 3.4.2 Defining Message Class YEAT_VS Use Define your own message class and your message. Procedure 1. Access the activity using one of the following navigation options: SAP Menu Tools → ABAP Workbench → Programming Environment → Messages Transaction Code SE91 2. In Message Maintenance: Initial Screen, in the Message Class field, input the new message class YEAT_VS, then choose Create. 3. In Message Maintenance: Change Message Class Screen, Choose Attribute tab. 4. Enter "Automotive Warranty VSR Check" in the short text field. 5. In Message Maintenance: Change Message Class Screen, Choose Save. 6. In the dialog box Create Object Directory Entry, input $TMP in the Package field, and choose Save. 7. In Message Maintenance: Change Message Class Screen, Choose Messages tab. Put the cursor in the Message short text field in line 001. 8. Open the TXT file, Messages_YEAT_VS_UNICODE.txt, copy all the content of the txt file, and paste the content in the screen. Page 22 of 50
  • 23. Warranty Processing_Authorization_configGuide 9. Choose Save. 3.4.3 Defining Validations Use The purpose of this activity is to define validation. Procedure Page 23 of 50
  • 24. Warranty Processing_Authorization_configGuide 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Plant Maintenance and Customer Service → Warranty Claim Processing → Control Data → VSR Check → Specify Validations 2. In Change Validation: Overview screen, expand the first RE - General Contract under Warranty folder. 3. Choose the first RE - General Contract, Choose Create Validation. 4. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment AMOUNT Amount Check YEAT_VS 5. Choose Enter. 6. Choose Save. 7. Choose Validation AMOUNT, choose Insert Step. 8. Choose Prerequisite under Step 001 folder. 9. Select the Table Fields tab, select Display technical name listed beside the tab block to make sure you can see the tables with both the technical table name and the table short description. 10. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_AUTO_H-VALIC (Amount Claimed) by double clicking the line. Choose “>”, then choose Prev. Level to return to the table view. Double click the table: WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-VALIC (Amount Claimed) by double clicking the line. 11. Check the formula displayed in the window it should be: WTY_RULE_AUTO_H-VALIC > WTY_RULE_H-VALIC. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 12. Choose Back. 13. Choose Check under Step 001 folder. 14. Repeat Step 10-12. 15. Choose Save. 16. Choose Message under Step 001 folder. 17. Enter Message Type W and Message Number 010. 18. Choose Save. Page 24 of 50
  • 26. Warranty Processing_Authorization_configGuide 19. Choose the first RE - General Contract, Choose Create Validation. 20. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment AUTHOR Authorization Check YEAT_VS 21. Choose Enter. 22. Choose Save. 23. Choose Validation AUTHOR, choose Insert Step. 24. Choose Prerequisite. 25. Select the Table Fields tab,. 26. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_H-AUTNO (Authorization) by double clicking the line. Choose “<>”, then choose Constant. Page 26 of 50
  • 27. Warranty Processing_Authorization_configGuide 27. On the Enter constants: screen, leave the field Authorization blank and choose Enter. Choose “OR”, then choose Prev. Level to return to the table view. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H- AUTNA (Authorizer) by double clicking the line. Choose “<>”, then choose Constant. 28. On the Enter constants: screen, leave the field Authorizer blank and choose Enter. Check the formula displayed in the window. It should be: WTY_RULE_H-AUTNO <> ' ' OR WTY_RULE_H-AUTNA <> ' ' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 29. Choose Back. 30. Choose Check. 31. Repeat Step 25-29. 32. Choose Save. 33. Choose Message. 34. Enter Message Type E and Message Number 005. 35. Choose Save. 36. Choose Validation AUTHOR, choose Insert Step. 37. Choose Prerequisite. 38. Select the Table Fields tab. 39. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Authorization Header), then choose the field WTY_RULE_AUTO_H-ASTATE (Processing Status) by double clicking the line. Choose “=”, then choose Constant, and then input B006, choose continue. Check the formula displayed in the window it should be: WTY_RULE_AUTO_H- ASTATE = 'B006'. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 40. Choose Back. 41. Choose Check. 42. Repeat Step 38-40. 43. Choose Save. 44. Choose Message. 45. Enter Message Type W and Message Number 009. Page 27 of 50
  • 31. Warranty Processing_Authorization_configGuide 46. Choose Save. 47. Choose the first RE - General Contract, Choose Create Validation. 48. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment CLMTYP Claim Type YEAT_VS 49. Choose Enter. 50. Choose Save. 51. Choose Validation CLMTYP, choose Insert Step. 52. Choose Check. 53. Select the Table Fields tab. 54. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-CLMTY (Claim Type) by double clicking the line. Choose “=”, then choose Constant, on the Enter constants: screen, input YP02 in field WtyClmType and choose Enter. Check the formula displayed in the window. It should be: WTY_RULE_H-CLMTY = 'YP02' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 55. Choose Back. 56. Choose Save. 57. Choose Message. 58. Enter Message Type E and Message Number 004. Page 31 of 50
  • 33. Warranty Processing_Authorization_configGuide 59. Choose Save. 60. Choose the first RE - General Contract, Choose Create Validation. 61. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment DATE Check Header Date YEAT_VS 62. Choose Enter. 63. Choose Save. 64. Choose Validation DATE, choose Insert Step. 65. Choose Check. 66. Select the Table Fields tab. 67. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “<>”, then choose Constant, and then on the Enter constants: Page 33 of 50
  • 34. Warranty Processing_Authorization_configGuide screen choose Enter. Check the formula displayed in the window it should be: WTY_RULE_H-REFDT <> ' ' You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 68. Choose Back. 69. Choose Save. 70. Choose Message. 71. Enter Message Type E and Message Number 002. 72. Choose Save. 73. Choose Validation DATE, choose Insert Step. 74. Choose Prerequisite. 75. Select the Table Fields tab. 76. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “<=”, then choose Prev. Level to return to the table view. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-RELDT (Date) by double clicking the line. Check the formula displayed in the window it should be: WTY_RULE_H-REFDT <= WTY_RULE_H-RELDT You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 77. Choose Back. 78. Choose Check. 79. Repeat Step 75-77. 80. Choose Save. 81. Choose Message. 82. Enter Message Type E and Message Number 001. 83. Choose Save. 84. Choose Validation DATE, choose Insert Step. 85. Choose Check. 86. Select the Table Fields tab. 87. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-REFDT (Reference Date) by double clicking the line. Choose “>”, then choose Prev. Level to return to the table view. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_AUTO_H-REFDT (Reference Date) by double clicking the line. Check Page 34 of 50
  • 35. Warranty Processing_Authorization_configGuide the formula displayed in the window. It should be: WTY_RULE_H-REFDT > WTY_RULE_AUTO_H-REFDT You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 88. Choose Back. 89. Choose Save. 90. Choose Message. 91. Enter Message Type I and Message Number 003. Page 35 of 50
  • 40. Warranty Processing_Authorization_configGuide 92. Choose Save. 93. Choose the first RE - General Contract, Choose Create Validation. 94. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment PARTNER Partner Check YEAT_VS 95. Choose Enter. 96. Choose Save. 97. Choose Validation PARTNER, choose Insert Step. 98. Choose Prerequisite. 99. Select the Table Fields tab. 100. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_H-PARNR (Partner) by double clicking the line. Choose “=”, then choose Prev. Level to return to the table view. Double click WTY_RULE_AUTO_H (Interface for Rule Engine for Warranty Claim Header), then choose the field WTY_RULE_AUTO_H-PARNR (Partner) by double clicking the line. Check the formula displayed in the window. It should be: WTY_RULE_H-PARNR = WTY_RULE_AUTO_H- PARNR You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 101. Choose Back. 102. Choose Check. 103. Repeat Step 99-101. 104. Choose Save. 105. Choose Message. 106. Enter Message Type E and Message Number 008. Page 40 of 50
  • 42. Warranty Processing_Authorization_configGuide 107. Choose Save. 108. Choose the secondary RE - General Contract, Choose Create Validation. 109. On the Create Validation: New Validation (Header Data) screen, maintain the following data: Validation Name Description Message ID Comment ACCEPT Accept Claim YEAT_VS 110. Choose Enter. 111. Choose Save. 112. Choose Validation ACCEPT, choose Insert Step. 113. Choose Check. 114. Select the Table Fields tab. 115. Double click WTY_RULE_H (Interface for Rule Engine for Warranty Claim), then choose the field WTY_RULE_H-ASTATE (Processing Status) by double clicking the line. Choose “=”, Page 42 of 50
  • 43. Warranty Processing_Authorization_configGuide then choose Constant, and then input B003, choose continue. Check the formula displayed in the window it should be: WTY_RULE_H-ASTATE = 'B003'. You can select from the menu: Setting → Short descriptions / Technical names to switch the format displayed in the window. 116. Choose Back. 117. Choose Message. 118. Enter Message Type I and Message Number 006. Page 43 of 50
  • 45. Warranty Processing_Authorization_configGuide 3.4.4 Activation of Vaildations/Substitutions Use The purpose of this activity is to activate Vaildations/Substitutions. Procedure 1. Access the activity using one of the following navigation options: SAP Menu Logistics → Customer Service → Warranty Claim Processing → Master Data → Activation Validations and Substitutions Transaction Code WTY_VSR_ACTIVE 2. On the initial screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: CoCod e Area Timepoi nt Valid Su bs t. Valid From Vali d To Seq uen ce Active Descriptn US01 WY 1 AMOU NT Today Next year 1 Active Amount Check US01 WY 1 AUTH OR Today Next year 1 Active Authorizat ion Check US01 WY 1 CLMT YP Today Next year 1 Active Claim Type US01 WY 1 DATE Today Next year 1 Active Check Header Date US01 WY 1 PART NER Today Next year 1 Active Partner Check US01 WY 1 ACCE PT Today Next year 1 Active Accept Claim 4. Choose Save. Result Validations/Substitutions are activated. Page 45 of 50
  • 46. Warranty Processing_Authorization_configGuide 3.4.5 Assigning Decision Codes to Messages Use The purpose of this activity is to assign a decision code to specific messages that are the result of validations. Procedure 1. Access the activity using one of the following navigation options: Transaction Code SPRO IMG Menu Plant Maintenance and Customer Service → Warranty Claim Processing → Control Data → VSR Check → Assign Decision Codes to Messages 2. On the Change View “Assignment Message, Decision Code, Manual Processing”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Message Message Type Decision 010 I (Information) 0001 4. Choose Save. 3.5 Dealer Portal Setting 3.5.1 Maintaining Profiles for Document Use The purpose of this activity is to assign document types to the application IDs. Procedure 2. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → General Setting → Maintain Profiles for Document 3. Ignore the following information “Individual entries cannot be put request” By Enter. Page 46 of 50
  • 47. Warranty Processing_Authorization_configGuide 4. On the Change View “Document Profile”: Overview screen, choose New Entries. 5. On the New Entries: Overview of Added Entries screen, make the following entries: Doc Pro (Document Profile) Doc. Type (Document Type) Doc Ret Ty (Document Return Type ) 3 YP01 3 YP02 6. Choose Save. Result The document types to the application IDs have been assigned. 3.5.2 Maintaining Descriptions for Documents Use The purpose of this activity is to assign descriptions to the document types. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → General Setting → Maintain Descriptions for Document 2. On the Change View “Value Table for Application ID”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the follow entries: Field name Description User action and values Note Doc. Type YP01 For Warranty Lang. EN Doc Desc. Description BP AUTO RECALL Field name Description User action and values Note Doc. Type YP01 For Warranty Lang. DE Doc Desc. Description BP Rueckruf Field name Description User action and values Note Doc. Type YP02 For Warranty Lang. EN Page 47 of 50
  • 48. Warranty Processing_Authorization_configGuide Field name Description User action and values Note Doc Desc. Description AUTHORIZATION Field name Description User action and values Note Doc. Type YP02 For Warranty Lang. DE Doc Desc. Description Autorisierung 4. Choose save. Result The descriptions have been assigned to the document types. 3.5.3 Creating Descriptions for Status Use The purpose of this activity is to maintain a description for the status which you defined in the IMG activity Assign Status. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → Warranty Processing → Create Descriptions for Status 2. On the Change View “Master Dealer Actions”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Web Status Lang. WTY Desc 05 EN WARRANTY CLAIM IS NEW 10 EN IN PROCESS 20 EN REJECTED 30 EN CLAIM SENT TO REIMBURSER 99 EN COMPLETE 4. Choose save. Result The description has been maintained. Page 48 of 50
  • 49. Warranty Processing_Authorization_configGuide 3.5.4 Assigning Status Use The purpose of this activity is to assign statuses for warranty processing in the Web to (processing) statuses that exist in the DI system. Procedure 1. Access the activity using one of the following navigation options. Transaction Code SPRO IMG Menu Discrete Industries → Business Package for Automotive dealers → Warranty Processing → Assign Status 2. On the Change View “Mapping Front end to back end status”: Overview screen, choose New Entries. 3. On the New Entries: Overview of Added Entries screen, make the following entries: Web status (Status of claim on the web interface) Bck status (Backend claim status) Decision 05 B001 10 B002 10 B003 10 B004 10 B010 10 B020 10 B025 10 B028 10 B030 10 B031 10 B040 10 B045 10 B055 10 B095 10 B095 0001 20 B050 0002 30 B010 99 B050 0001 99 B050 0001 Page 49 of 50
  • 50. Warranty Processing_Authorization_configGuide 4. Choose save. Result The warranty status has been maintained. Page 50 of 50