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Western universitystudentconference
Libraries are facing many disruptive changes and opportunities. New technologies have changed user expectations and behaviors. The summary focuses on 3 key points: 1. Libraries must shift their focus from physical collections to supporting the learning and community needs of users. This involves embracing new formats like video and providing innovative learning and collaboration spaces. 2. Libraries need to take more risks and be open to experimentation, partnerships, and new service models. This includes offering online courses, makerspaces, and scaling successful programs. 3. To adapt to changes, libraries must change their mindsets and be more open to criticism, recommendations, new ideas, speeds of change, and removing barriers between libraries and users. The role of libraries
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- 1. Libraries: The LatestTrends & Opportunities Stephen Abram, MLS Western University FIMS Conference Humans of the New Librarianship March 22, 2014
- 2. What does itmean to be human? To live To experience To learn To create and innovate To inspire To love and raise another generation 2
- 3. The disruptions thatwere predicted . . . 3
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- 14. Can everyone sourcetheir force? Can we contribute to everyone’s self-actualization? Can we turn our heads around from the foundations (collections) to the users (humans)? 15
- 15. Is this libraryready to support a world of unlimited content, multiple formats, massive access, and consumer expectations of MORE? Yes? No? With Effort, Vision, Leadership? Never?
- 16. Every Day inevery way libraries are throwing pebbles
- 21. It’s simple really,shift happens, gedoverit • Users & Communities will continue to be diverse in the extreme • Expectations around timeliness will increase • We will have a foot in both camps for many, many years to come: digital and physical – professionals don’t debate the end of print • Content will (is already) be dominated by non-text (gamification, 3D, visual, music, video, audio, etc.), acknowledge that! • Search will explode with options and one-step, one box, commercial algorithm-based search is for dummies not libraries • The single-purpose anchored device is already dead as a target • Devices will focus on social, collaboration, sharing, learning, multimedia, creation and successful library strategies will align with that (and libraries’ missions) • E-Learning, collections, software, and metadata will go to the cloud massively
- 22. Library Megatrend It doesn’ttake a genius to see librarian skills and competencies applied to the trends and issues in our communities in very strategic ways – social, economic, learning, and discovery impacts.
- 27. Deer in headlampsslide here.
- 29. Librarians core skillis not delivering information Librarians improve the quality of the question and the user experience Librarians are about learning and building communities
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- 32. 33 Librarians Cultural Diseases •Risk Aversion • Conflict avoidance • Candle under the basket
- 34. Failure to RewardRisk & Failure
- 35. Digital risk hasraised the bar on risk taking in library land.
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- 37. Books, eBooks Magazines Websites Buildings, Branches Rooms Desks Programs Databases Nounscan be warehoused and ‘cut’ Serve Answer Engage Link Teach Entertain Tell a story Do Action verbs imply dynamism and impact
- 38. Retail Sales Down? TeenReading Down? Titles Down? Circulation Down? Reading Down? NO NO NO NO NO Focus on the REAL Issues Not BOOKS! The experience
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- 44. Library Land What changes,disruptions and shifts are already in the environment?
- 45. Millennials are thelargest generation in history IQ and their brains Development Gaming Reading Learning Styles Crime Rate and other issues
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- 47. What if allmusic, audiobooks, and video moved to streaming formats by 2018? What if the DVD and CD go the way of vinyl, VHS, and cassettes?
- 48. What if allbooks are digital? What if book services move to a subscription model of unlimited use for $7/month? What about next generation e-books? What if all books are ‘beyond text’? Can we support books with embedded video, adaptive technologies, audio, updating, software tools, assessments, web-links, etc.
- 49. Could your librarysupport advanced higher education and offer accredited courses or support universities and colleges for distance education? Have you catalogued them? Can you see yourself offering diplomas?
- 50. Could your librarysupport distance education, high school credits, and home schooling on a much higher level?
- 51. Could your librarysupport any kind of mobile device seamlessly? Are you fully ready to deliver, agnostically to desktops, laptops, tablets, phablets, smartphones, televisions, appliances, at a much higher level?
- 52. Are you preparedfor new forms of content? Real multimedia? 3D objects and databases? Holographics? Enhanced media? Can you be ready for makerspaces, creative spaces, writing labs, business and start-up incubators, etc. Can you publish for your community?
- 53. What kinds ofcommunity spaces are needed in the future? Can you support learning spaces, community meeting spaces, performance spaces, maker spaces, real advisory spaces, true relationship and consultation management . . .?
- 54. What if everythingwas in the cloud? (software, databases, metadata, content . . .) What would you do with those system skills on staff?
- 55. Semantic, Sentiment, Bias,Visual, Ontological What if search immersive resource discovery becomes as ubiquitous as search engines? What if schools and public libraries partner on discovery services (a la NYPL, BPL, QBPL, and NYED with their BiblioCommons initiative)
- 56. What if allmetadata and content discovery is freely available using open APIs through the OCLC WorldShare vault and the Digital Public Library of America / Europeana vault of open and free metadata? What does your experience portal look like? Top questions?
- 57. What Should LibraryPriorities Be? And what would you sacrifice?
- 58. Up Your Game •Know your local community demographics • Focus on needs assessment and social assessments • Prioritize: Love all, Serve all, Save the World means nothing gets done • Priorities are SMART: Specific, Measurable, Attainable, Relevant, & Time bound • Look for partnerships that add value
- 59. Focus and Understandon the Whole Experience
- 60. Up Your Game •Align with Collections – every collection must be justified by programs • Force strategic investment budgeting • Look for partnerships that add value • Don’t go it alone. Focus on large scale sustainable programs • Connect to the longer process not just events • Virtual and in-person - in the Library and reaching out with partners • SCALE: eLearning and Surveys – e.g. citation methods
- 61. Up Your Game •Align with Collections – But add virtual experiences • Look for partnerships that add value • Ensure the program delivery person is embedded including librarians • What are your top 20 question domains? Start there. • Don’t go it alone. Build scalability and sustainability. • Look for replicability – every neighbourhood
- 63. Up Your Game •Start offering diplomas and certificates • Look for partnerships that add value • Offer real educational opportunities not just adjacencies • What does your community need for economic advantage? • What courses to you offer or recommend? (TED, Khan Academy, MOOCs, Coursera, Udacity, edX, Learn4Life (ed2go), Online High Schools, Homeschooling, etc.)
- 64. Up Your Game •Learn two-way relationship and consultation competencies • Understand Communities and have deep partnerships • Understand Pedagogy in the context of student experiences and educational goals • Know where your programs are heading • Consider deep partnerships • Consider coaches, peer, and tutoring partnerships
- 65. Up Your Game •The strong ‘library’ brand – adding dimension • Personal branding – Who are your stars? Promote them. • Program branding • Take risks for attention (AIDA) • Embed your brand beyond the library walls and virtually
- 66. Up Your Game •Grow collections investments in strategic areas (for example economic impact, jobs, early years, hobbies, political alignment, homework, research agenda …) • Develop hybrid strategies that are consistent for digital and print and programs • Be obsessive about recommendations and advice and added value • Integrate virtual and physical – hybridize • Don’t fear off-site cooperation and roaming librarianship
- 67. Up Your Game •Move the ILS to the Cloud • LinkedData models – OCLC WorldShare, Europeana, DPLA, etc. • Look at TCO and look at all costs incurred and not just hard costs • Review opportunity costs in soft costs
- 68. Up Your Game •Stop using meat cleavers and use paring knives • Examples: • A meat cleaver is undergrad versus grad vs. faculty • A meat cleaver is kids, teens and adults • A meat cleaver is medical versus legal
- 69. Up Your Game •Dog, Star, Cow, Problem Child? • Reduce investment in successes • Increase investment in early strategic innovation • Be patient and learn, it can take years • Look at TCO • Look at all costs incurred and not just hard costs • Review opportunity costs in soft costs
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- 80. Do you likechange? Does it matter?
- 81. What are therisks of not changing?
- 82. We can’t controlchange… We can control our attitude towards change…
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- 88. Change can bedifficult
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- 93. I can learnand I can change and I can do it quickly.
- 94. What can youdo to deal with change?
- 95. Accept that change isan attitude
- 96. Create a personalvision In the context of your team
- 97. Focus on whatyou can do… ……not what you can’t do
- 98. Develop a perspectiveof opportunity
- 99. Create Learning CentricStrategies
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- 102. Being More Opento Criticism and Feedback
- 103. Being More Opento Recommendations
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- 105. Be Creative andAttract
- 106. Being More Opento Change
- 107. The Library asSandbox
- 109. Too Much Respectfor Tradition While Neglecting to Curate the Future
- 110. Being More OpenExperimentation, Pilots and Innovation
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- 112. Being More Opento Risk
- 113. Being Open to aMosaic of Solutions
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- 116. Being Open toNew Ideas
- 117. Letting Go ofControl
- 118. Remove the BordersInside Libraries Be the Change We Want to See
- 119. Remove the BordersIn the Library Community Be the Change We Want to See.
- 120. Remove the Borders Between Librariesand Users Be the Change We Want to See.
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- 122. Know What MakesUs Different
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- 126. Mission of Librarians(Atlas of New Librarianship) “The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their Communities.” David Lankes
- 127. Honest to G*d– Let’s Encourage Some Fun!
- 128. Stephen Abram, MLS,FSLA Consultant, Dysart & Jones/Lighthouse Partners Cel: 416-669-4855 [email protected] Stephen’s Lighthouse Blog http://stephenslighthouse.com Facebook, Pinterest, Tumblr: Stephen Abram LinkedIn / Plaxo: Stephen Abram Twitter: @sabram SlideShare: StephenAbram1