The document discusses the role of comms planners in a creative agency, highlighting their collaboration with brand planners to strategically implement campaigns. It outlines the creative process, from identifying business problems and positioning to developing comms tasks and tactics. The document also provides examples, focuses on Puma's marketing strategy, and emphasizes the importance of campaign architecture and ecosystem for effective communication.
Introduces the concept of communications planning and the speaker, Julian Cole, head of comms planning.
Explains the critical role of comms planners and brand planners in creative agencies, highlighting their complementary functions.
Describes the typical creative process within agencies, detailing the stages from client brief to campaign implementation and the respective roles of planners.
Presents a campaign example and outlines the architecture of the campaign, including business problems and communications tasks.
Describes how brand and comms planners find market positioning by analyzing product, cultural, and consumer truths.
Discusses the business problem of losing relevance with youth, strategies for positioning, and barriers to success.
Outlines the identified communication barriers and the corresponding tasks to overcome them, alongside suggested tactics.
Explains the importance of campaign rollout, defining the timings of activities and tasks throughout the campaign.
Illustrates the campaign ecosystem, showcasing how communication elements integrate to drive consumer engagement.
Describes the role of comms planners in setting and tracking key performance indicators (KPIs) for campaign success.
Lists valuable resources and books for understanding communications planning and media strategies.
Provides Twitter links to follow leading figures in communications planning for insights and updates.
Ends with a reminder to use 'Pay with a Tweet' for downloading the presentation.
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what is
comms planning
Julian Cole
head of comms planning, bbh nyc
2.
the role ofthe Comms Planners in a
creative agency is to provide strategic
rigour to the implementation of a campaign
3.
In a creativeagency there are two types of
planners
comms planners
and
brand planners
4.
they are theying and yang
of planning any
great creative campaign
a typical creativeprocess
CLIENT
BRIEF
POSITIONING
BIG
IDEA
COMMS
TASKS
CAMPAIGN
CAMPAIGN
IMPLEMENTATION
TACTICS
7.
brand planners takethe lead in
getting to the Positioning
CLIENT
BRIEF
POSITIONING
BIG
IDEA
COMMS
TASKS
CAMPAIGN
CAMPAIGN
IMPLEMENTATION
TACTICS
comms planners play a supporting role
8.
brand planner playa supporting role
CLIENT
BRIEF
POSITIONING
BIG
IDEA
COMMS
TASKS
CAMPAIGN
CAMPAIGN
IMPLEMENTATION
TACTICS
comms planners take the lead getting to the
Comms Tasks and Campaign Tactics
9.
NOW FOR ANEXAMPLE
http://www.youtube.com/watch?v=7DzWvmdK2Ho
http://www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
www.youtube.com/watch?v=7DzWvmdK2Hohttp://
WATCH THE CASE STUDY FIRST
www.youtube.com/watch?v=7DzWvmdK2Ho
CAMPAIGN ARCHITECTURE
BUSINESS PROBLEM
LOSTRELEVANCE WITH KEY
YOUTH MARKET
POSITIONING
CAMPAIGN IDEA
BARRIER
BARRIER
BARRIER
COMMS
TASK 1
COMMS
TASK 2
COMMS
TASK 3
TACTICS
TACTICS
TACTICS
12.
business problem topositioning
(brand planner)
The brand planner looks for the
intersection of the product, cultural and
consumer truth that gives the brand a
positioning that is unique and ownable
in the market.
The Comms Planner aids in finding these
truths by analyzing relevant data
13.
PRODUCT TRUTH
Puma createssports clothes for everyday wear. They have
never been too serious, they only sponsor athletes that have
fun while competing (Pele, Maradona, Usain Bolt)
CULTURAL TRUTH
Sports advertising is dark, overcomplicated, technical,
serious and painful. e.g Nike ‘Just do it’
CONSUMER TRUTH
Life to them was a game, they were the after hours athlete.
The target were highly competitive in everything they did.
They loved whenever they got the opportunity to compete
socially against their friends.
BUSINESS PROBLEM
LOST RELEVANCEWITH KEY
YOUTH MARKET
POSITIONING
PUMA IS THE BRAND FOR THE
AFTER HOURS ATHLETE
CAMPAIGN IDEA
BARRIER
BARRIER
BARRIER
COMMS
TASK 1
COMMS
TASK 2
COMMS
TASK 3
TACTICS
TACTICS
TACTICS
16.
BUSINESS PROBLEM
LOST RELEVANCEWITH KEY
YOUTH MARKET
POSITIONING
PUMA IS THE BRAND FOR THE
AFTER HOURS ATHLETE
CAMPAIGN IDEA
PUMA SOCIAL
BARRIER
BARRIER
BARRIER
COMMS
TASK 1
COMMS
TASK 2
COMMS
TASK 3
TACTICS
TACTICS
TACTICS
17.
barriers to commstasks
(comms planner & brand planner)
After the brand idea has been decided,
the planners then needs to identify the
barriers in the way to achieving that
positioning.
They do this by creating a consumer
journey to work out the barriers. The
Brand and Comms Planner then create
the tasks that the brand has to do to
overcome these barrier.
18.
COMMS BARRIER
THE TARGETDOESN’T
KNOW WHAT AFTER
HOURS ATHLETES
MEANS
COMMS BARRIER
TARGET DOESNT
UNDERSTAND THE
RELATIONSHIP BETWEEN
PUMA AND AHA
COMMS BARRIER
HOW DO YOU MAKE
SURE THAT AFTER HOURS
ATHLETE IS A LEGITIMATE
THING
19.
COMMS BARRIER
THE TARGETDOESN’T
KNOW WHAT AFTER
HOURS ATHLETES
MEANS
COMMS TASK 1
ESTABLISH THE AFTER
HOURS ATHLETE
COMMS BARRIER
TARGET DOESNT
UNDERSTAND THE
RELATIONSHIP BETWEEN
PUMA AND AHA
COMMS TASK 2
SHOW HOW PUMA
ADDS VALUE TO AFTER
HOURS ATHLETES
COMMS BARRIER
HOW DO YOU MAKE
SURE THAT AFTER HOURS
ATHLETE IS A LEGITIMATE
THING
COMMS TASK 3
INVITE NEW
CONSUMERS TO BE
AN AFTER HOURS
ATHLETES
20.
BUSINESS PROBLEM
LOST RELEVANCEWITH KEY
YOUTH MARKET
POSITIONING
PUMA IS THE BRAND FOR THE
AFTER HOURS ATHLETE
CAMPAIGN IDEA
PUMA SOCIAL
TASK 1
ESTABLISH
TASK 2
ADD VALUE
TASK 3
INVITE
TACTICS
TACTICS
TACTICS
21.
comms tasks tochannels/tactics
(comms planner)
The Comms Planner then works with the
Media Planner to work out what are the
best channels to answer that task brief.
It is the job of the Comms Planner with
the Brand Planner to brief the creative
teams, publishers and agency partners.
22.
COMMS BARRIER
THE TARGETDOESN’T
KNOW WHAT AFTER
HOURS ATHLETES
MEANS
COMMS TASK 1
ESTABLISH THE AFTER
HOURS ATHLETE
TACTICS
TV/CINEMA
PRINT/OUTDOOR
INSTORE
COMMS BARRIER
TARGET DOESNT
UNDERSTAND THE
RELATIONSHIP BETWEEN
PUMA AND AHA
COMMS TASK 2
SHOW HOW PUMA
ADDS VALUE TO AFTER
HOURS ATHLETES
TACTICS
PRODUCT LINE
DIGITAL HUB
COMMS BARRIER
HOW DO YOU MAKE
SURE THAT AFTER HOURS
ATHLETE IS A LEGITIMATE
THING
COMMS TASK 3
INVITE NEW
CONSUMERS TO BE
AN AFTER HOURS
ATHLETES
TACTICS
BAR ACTIVATIONS
INSTORE ACTIVATIONS
DIGITAL HUB
23.
CAMPAIGN ARCHITECTURE
BUSINESS PROBLEM
LOSTRELEVANCE WITH KEY
YOUTH MARKET
POSITIONING
PUMA IS THE BRAND FOR THE
AFTER HOURS ATHLETE
CAMPAIGN IDEA
PUMA SOCIAL
TASK 1
ESTABLISH
TV/CINEMA
PRINT/OUTDOOR
IN BAR
TASK 2
ADD VALUE
PRODUCT LINE
DIGITAL HUB
TASK 3
INVITE
ACTIVATIONS
24.
campaign roll out
Acampaign roll out helps to show the
timings of all the activity. It visualizes the
campaign in its entirety from a timings
perspective.
This will be done in conjunction with the
Media Planner who will plan when the
media goes live
25.
CAMPAIGN ROLL OUT
AUG
SEP
OCT
NOV
DEC
JAN
TV/CINEMA
TASK1
ESTABLISH
PRINT/OUTDOOR
FACEBOOK/TWITTER
RICH AND FLASH BANNERS
TASK 2
ADD VALUE
DIGITAL HUB/FOURSQUARE
RETAIL PRODUCTS
TASK 3
INVITE
BAR ACTIVATION
IN STORE ACTIVATION
26.
campaign eco-system
The campaigneco-system is important to
help show how all the communication
elements work together and where they
are driving consumers.
key performance indicators
Itis the role of the Comms Planner to take
the overall business objectives and break
them down into specific goals/targets for
the comms tasks and the executions that
answer that task.
They then must implement the tracking of
these tasks and report and optimize the
performance of the executions
29.
GOAL FOR DIGITALHUB
METRIC FOR SUCCESS
C
SALES GROWTH
PURCHASE INTENTION
TOP 3 SPORTS LIFESTYLE BRANDS
KEY IMAGE ATTRIBUTES
IS A SPORTS LIFESTYLE BRAND
IS A BRAND FOR ME
TARGET
ACTUAL
8%
10.4%
52%
66%
52%/46%
42%/66%
1,400,000
1,568,120
2:20
1:45
75%/60%
86%/76%
20%+
25%
COMMS TASKS - ADD VALUE
DIGITAL HUB
VISITS TO THE SITE
TIME ON SITE
EXIT POLL ON SITE
IS A SPORTS LIFESTYLE BRAND
IS A BRAND FOR ME
EXIT POLL ON SITE
ADDS VALUE TO MY NIGHT OUT VS.
CONTROL
30.
5 great resources
seminalbook on comms planning
space race - an inside view of the future of communications planning - jim taylor
book on the basics of media planning
how to navigate the media flow - hamish pringle and jim marshall
great panel on comms planning
Antony Young, Scott Hagedorn, Jacki Kelly, Joshua Spanier, Paul Woolmington
my skillshare class on the topic
‘crash course in comms planning’
strategy essay on puma’s campaign
2011 jay chiat grand prix - puma social paper
31.
5 great resources
seminalbook on comms planning
http://www.amazon.com/Space-Race-Inside-Communications-Planning/dp/0470094516http://
spacewww.amazon.com/Space-Race-Inside-Communications-Planning/dp/0470094516
race - an inside view of the future of communications planning - jim taylor
http://www.amazon.com/Spending-Advertising-Money-Digital-ebook/dp/B006GOXM5Y/
book on the basics of media planning
ref=sr_1_1?s=books&ie=UTF8&qid=1382405577&sr=1-1&keywords=how+to+navigate+the
how to navigate the media flow - hamish pringle and jim marshall
+media+flowhttp://www.amazon.com/Spending-Advertising-Money-Digital-ebook/dp/
great panel on comms planning
http://www.viddler.com/v/e47bf0e5http://www.viddler.com/v/e47bf0e5http://www.viddler.com/v/
e47bf0e5http://www.viddler.com/v/e47bf0e5http://www.viddler.com/v/e47bf0e5
Antony Young, Scott Hagedorn, Jacki Kelly, Joshua Spanier, Paul Woolmington
my skillshare class on the topic
http://www.skillshare.com/classes/social-good/Communications-Planning-Crash-Course/
527585589/http://www.skillshare.com/classes/social-good/Communications-Planning-Crash‘crash course in comms planning’
Course/527585589/
strategy essay on puma’s campaign
http://www.jaychiatawards.com/documents/winners2011/gold_droga5_puma.pdfhttp://
www.jaychiatawards.com/documents/winners2011/gold_droga5_puma.pdf
2011 jay chiat grand prix - puma social paper
32.
leading comms planners
https://twitter.com/colleddyhttps://twitter.com/colleddy
ColleenLeddy, Group Comms Strategy Director, Droga5
https://twitter.com/lachhallhttps://twitter.com/lachhall
Lach Hall, Comms Strategy Director, Silver and Partners
Amber Finlay, Global Director of Comms Planning, Arnold Worldwide
https://twitter.com/its_amberhttps://twitter.com/https://
https://twitter.com/Lestermarkyhttps://twitter.com/Lestermarky
Mark Lester, Communications Planner, Carat
https://twitter.com/MJH001https://twitter.com/MJH001
Matt Houltham, Managing Partner, Naked
Eric Pakurar, Head of Strategy, Geometry Global
https://twitter.com/pakyouarehttps://twitter.com/pakyouare
http://www.linkedin.com/pub/christine-chen/4/503/84bhttp://
Christine Chen, Director of Communication Strategy, GS&P
Eric Druckenmiller, Communications Strategy Director, Anomaly
http://www.linkedin.com/in/ericdruckenmillerhttp://www.linkedin.com/