What is mobile recharge platform

What is mobile recharge platform

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  1© Copyright ComvivaTechnologies Limited. 2015 1 WHAT IS MOBILE RECHARGE PLATFORM
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  2© Copyright ComvivaTechnologies Limited. 2015 The telecom sector is characterized by hyper-competition. For service providers, mobile recharge platforms have become an irreplaceable means to sense, shape and control their prepaid business. Mobile recharge platforms have evolved as a strong electronic recharge base and a well-proven prepaid account management solution for the mobile service providers. It diversifies the offerings in the prepaid portfolio, making it easier for the operators to retain their customers and achieve their growing business targets. At the same time, a prepaid mobile recharge platform also benefits the users by shrinking their go-to-market time. The mobile recharge platform enables the operators to automate their operational workflow in pricing, distribution, sales and inventory. In order to become more responsive to the new opportunities, the varied customer demands can be managed in a predictive manner. For an everyday developing telecom market, mobile recharge platforms enable electronic recharge distribution along with an unprecedented sales channel for VAS offerings. For the developed telecom markets, a mobile recharge platform provides the ability of deploying self-service prepaid recharges. They give the power to harness the full potential of a prepaid user account.
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  3© Copyright ComvivaTechnologies Limited. 2015 Agility and market responsiveness Offering a mobile recharge platform, a service provider can take control of multiple criticalities of his business. Not only it can respond promptly to the market demands but also it can improve the customer relationship. Possessing various features, it enables to manage: • Distribution Network– The distribution network can be built and scaled rapidly and thus, multiple channels can be managed in order to turn to the newer markets. • Products– The demands of diversified customers can be catered with the introduction of new pricing propositions within a short time. • Inventory– The aligning of supply with demand becomes easier with robust reporting, which enables better management of inventory. • Commissions and Loyalty– In order to improve customer retention, performance-based commissions and loyalty programs can also be offered. Benefits of Service Providers
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  4© Copyright ComvivaTechnologies Limited. 2015 Optimized for all scenarios The mobile recharge platforms are built to deliver value over multiple scenarios. Be it an assisted electronic recharge or a self-recharge- the various recharge platforms deliver a reliable and consistent user experience. It hands over the full control to the consumer by offering various self-recharge options. Automating voucher-based top-ups The mobile recharge platforms also enhance the delivery of traditional recharge products. They allow extending the service reach with various mechanisms for the management of physical vouchers. The solution enables the consumer to have full control over the recharge process at every step, staying informed about the performance of the voucher based top up products.
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  5© Copyright ComvivaTechnologies Limited. 2015 Solution for the new-age customers For an enhanced customer centricity, the mobile recharge platforms provide websites as well as apps for both retailers and customers. The retailer app enables the retailers to effectively manage their business with the intuitive interface for recharges, electronic voucher management, transaction reports, stock management and self-service management. The subscriber app serves as a one stop solution for airtime transfer services and recharges.
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  6© Copyright ComvivaTechnologies Limited. 2015 The mobile recharge platforms offer dual benefits. They help the subscribers offering a fast and convenient way to top up their account. At the same time, the mobile service operators can gain a low-cost, high-engagement channel for offer delivery and recharge. Thus, the rapidly changing telecom sector expects significant advantages relying on this base. Summary
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  7© Copyright ComvivaTechnologies Limited. 2015 Disclaimer Copyright © 2015: Comviva Technologies Ltd, Registered Office at A-26, Info City, Sector 34, Gurgaon-122001, Haryana, India. All rights about this document are reserved and shall not be , in whole or in part, copied, photocopied, reproduced, translated, or reduced to any manner including but not limited to electronic, mechanical, machine readable ,photographic, optic recording or otherwise without prior consent, in writing, of Comviva Technologies Ltd (the Company). The information in this document is subject to changes without notice. This describes only the product defined in the introduction of this documentation. This document is intended for the use of prospective customers of the Company Products Solutions and or Services for the sole purpose of the transaction for which the document is submitted. No part of it may be reproduced or transmitted in any form or manner whatsoever without the prior written permission of the company. The Customer, who/which assumes full responsibility for using the document appropriately. The Company welcomes customer comments as part of the process of continuous development and improvement. The Company, has made all reasonable efforts to ensure that the information contained in the document are adequate, sufficient and free of material errors and omissions. The Company will, if necessary, explain issues, which may not be covered by the document. However, the Company does not assume any liability of whatsoever nature , for any errors in the document except the responsibility to provide correct information when any such error is brought to company’s knowledge. The Company will not be responsible, in any event, for errors in this document or for any damages, incidental or consequential, including monetary losses that might arise from the use of this document or of the information contained in it. This document and the Products, Solutions and Services it describes are intellectual property of the Company and/or of the respective owners thereof, whether such IPR is registered, registrable, pending for registration, applied for registration or not. The only warranties for the Company Products, Solutions and Services are set forth in the express warranty statements accompanying its products and services. Nothing herein should be construed as constituting an additional warranty. The Company shall not be liable for technical or editorial errors or omissions contained herein. The Company logo is a trademark of the Company. Other products, names, logos mentioned in this document , if any , may be trademarks of their respective owners. Thank you Visit us at www.mahindracomviva.com
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  8© Copyright ComvivaTechnologies Limited. 2015