W O R D P R E S S AG E N C I E S : 

FAC I N G C H A L L E N G E S F O R T H E
NEXT 10 YEARS

SARA @ROSSO, AUTOMATTIC
W O R D C A M P PA R I S 2 0 1 4
10

YEARS OF

WORDPRESS
21.2%
of the top 10 million websites
WORDPRESS:
THE ENTERPRISE ERA
16% and growing
!

Large Business or Enterprise Clients
2013 WordPress survey
“I want to see more large WordPress
consultancies in the future.”
W H AT E N T E R P R I S E S WA N T
“Enterprises love enterprises.”

– JAKE GOLDMAN, 10UP
THINK LIKE AN
ENTERPRISE AT ANY SIZE
ENTERPRISE SOLUTIONS
• Pricing
• Breadth of services
• Robustness of team
• Ongoing support
• Risk tolerance
GROW
“How do you plan for the future
while you hunt for your next
meal?”

– NICK GERNERT
A U T O M AT T I C , F O R M E R LY V O C E
C O M M U N I C AT I O N S
GROWING

• Always be interviewing
• Try before you hire
• Distributed == Find talent anywhere
• Network inside the WP community
“To build the kind of sites we
wanted, for the kind of
clients we wanted, we needed to
put together a team of
specialists.”
– SIMON DICKSON, CODE FOR THE PEOPLE
“Keep a client. Make a
partnership.”

– PA U L M A I O R A N A
V P M E D I A S E R V I C E S , A U T O M AT T I C
PARTNER FOR SUCCESS
PARTNER

• Other WordPress firms
• Subcontract for overflow or special services
• Larger, non-WordPress specialist firms
• Beyond code
ACQUIRE
ACQUIRE

• Engineering talent
• Products and plugins
• Client base
KNOW
“[WordPress agencies] often have
the talent, but aren't pulling
together the non-development
skills that make clients
comfortable spending the big
bucks.”
– M AT T M U L L E N W E G
PROJECT MANAGEMENT
• Managing Expectations
• Proactive Communication & Planning
• Timelines & Dependencies
• Resource Management
• Contingency Plans
MAKE YOUR CODE BETTER
“Code reviews serve two purposes:
to improve your code’s quality,
and to learn from each other.”

– MO JANGDA, WORDPRESS.COM VIP
DEVELOPER PLUGIN
VIP CODE SCANNER
“Every line of code we ship has at
least one extra set of eyes on it. It's
not supervisory, it's peer review,
which fosters collaboration.”

–AUSTIN SMITH, ALLEY INTERACTIVE
CODE REVIEW APPROACHES

• Gatekeeper
• Peer review
• Review by committee
• Pair coding
LEARN WORDPRESS

Flickr: Bohman
LEARN

• Codex
• .org Handbooks
• WordPress.tv
SHOW
TELL YOUR CODE’S STORY
TELLING YOUR CODE’S STORY

• Development approach & coding decisions
• Server or architecture setup & modifications
• Modifications of or forking .org plugins
• Development workflows
TELL YOUR CLIENT’S STORIES
TELLING

THE

CLIENT’S STORY

• Editorial and administrator tools
• Publishing workflows
• Business use cases
• Budgets and cost savings
• Results
“More WordPress agencies need
to wake up to the power of being
part of the WP community.”

– T O M W I L L M O T, H U M A N M A D E
BE IN THE COMMUNITY

Flickr: Heisenbergmedia
BE IN THE COMMUNITY

• WordCamps, Meetups, Hack Days
• Present, Sponsor, Participate, Host
• Release Code & Plugins to .org
• Beta test new releases
CONTRIBUTE TO CORE
CONTRIBUTE

TO

CORE

• Make WordPress
• Core, UI, Mobile, Accessibility
• .org-dedicated Resources
• Documentation and Translation
• Support
KNOW
SHOW
GROW
THANKS!
(We’re hiring!)
@Automattic automattic.com/jobs
@WordPressVIP vip.wordpress.com

Sara @Rosso
sararosso.com
VIP Global Services Manager
Automattic / WordPress.com

WordPress Agencies: Facing Challenges for the Next 10 Years