INFORMAL LETTER 
Dear (first name), 
Beginnings 
Thank you/Many thanks for your (recent/last) letter/postcard. 
It was good/nice to hear from you recently. 
I’m sorry I haven’t written/been in touch for such a long time. 
It’s ages since I’ve heard from you. I hope you’re/you and your family are well. 
Asking Hi! How are the things? How are you? How’s it going? 
Referring to 
their news Great news about … Glad to hear that … Sorry to hear about … 
Giving news 
Listen, did I tell you about … You’ll never believe what … 
Oh, and another thing … This is just to let you know that … 
I thought you might be interested to hear about/know that … 
By the way, have you heard about/did you know that … 
Apologies 
I’m writing to apologise for missing your party but I’m afraid I was with flu. 
I’m really sorry that I forgot to send you a birthday card but I was busy with my new job. 
If you let me know where you bought it/how much it cost I’ll gladly pay for it/replace it. 
Please let me know how much the bill is and I’ll gladly pay it. 
Invitations 
I’m/We’re having a party on Friday 19th and I/we hope you’ll be able to come. 
Would you like to come/go to see ‘Room With a View’ with me at the weekend. 
I was wondering if you’d like to go to the theatre/come on holiday with us? 
Could you let me/us know if you can come/you’d like to join us? 
Thank you vary much for your invitation. I’d love to come. 
Thank you for asking/inviting me to … but I’m afraid I won’t be able to … 
Requests 
I’m writing to ask for your help/you (if you could do me) a favour. 
I wonder if/I was wondering if you could help me/do me a favour. 
I hope you don’t mind me asking but could you (possibly) …? 
I’d be very/really/terribly grateful if you could … 
Good LCuocnkgratulationsThank you 
I’m writing to thank you for your hospitality/the wonderful present. 
It was so kind of you to invite me to stay with you. 
I really appreciated all your help/advice. 
Congratulations on passing your exams/your excellent exam results! 
I wish you good luck/Good luck in/with your exams/your driving test/your interview. 
Don’t worry, I’m sure you’ll do well/pass. 
Do be on time, won’t you, and don’t forget to … 
Making 
suggestions 
and 
recommend. 
Why don’t you …? Maybe you could …? How about …? 
You can’t leave New York without doing sth 
I’m sure you will enjoy doing sth If you like, we can … 
Do visit somewhere Don’t forget to do sth (Imperative -> Strong Recommendation) 
I’m told that … People say that … (If you heard sth is good) 
Endings 
Give my love/regards to … Say hello to … Hope to hear from you soon. 
See you soon! Write soon. Once again, thank you for all your help.
Signing off 
Love, 
Lots of love, 
Yours, 
Best wishes, 
First name 
FORMAL LETTER 
Dear Mr/Ms (surname), Dear Sir/Madam/Sir or Madam, 
Reason for 
writing 
I am writing to … 
I am writing with regard to … 
I am writing on behalf of … 
Asking 
questions 
I would be grateful if … 
I wonder if you could … 
Could you …? Could you tell me something about …? 
I would particularly like to know … 
I would be interested in having more details about … 
Referring to 
their letter 
As you started in your letter, … 
Regarding … Concerning … With regard to … 
Complaining 
I am writing to complain about … 
You said … but in fact what happened … 
We were supposed to stay with British families whereas we actually stayed in a guest house. 
Closing 
If you require any further information, please do not hesitate to contact me. 
I look forward to hearing from you. 
Please contact me if you have any further questions. 
Signing off 
(If Dear surname) Yours sincerely, 
(If Dear Sir/Madam) Yours faithfully, 
Yours, 
First name + surname 
Remember that in formal letters we use: 
Formal vocabulary, usually not using phrasal verbs 
(‘Tolerate’ instead of ‘put up with’) 
More complex sentence structure 
(Knowing what a good reputation the restaurant has, I was disappointed 
with the service) 
Punctuation using semi-colons 
The library offers no facilities for borrowing videos; this is because of the 
high cost involved 
Remember that in informal letters we use: 
Informal vocabulary, including phrasal verbs 
‘go on’ instead of ‘continue’ 
Simpler sentence structure
I’ll be late for the party. It’s because of my French exam. 
Punctuation using exclamation marks 
If you’d been at the wedding, you’d have loved the food! 
LETTER OF APPLICATION 
Dear Mr/Ms (surname), Dear Sir/Madam/Sir or Madam, 
Reason for 
writing 
I am writing to apply for the post/position of … 
… as advertised in … 
I am writing with reference/in response to your advertisement, which I saw … 
I am writing in connection with your advertisement in the Daily Star on May 11th … 
With reference to your advertisement … 
One of the main resons I am applying for the job is that … 
QCVualificationsExperience 
I gained some experience while … 
I am currently working as … 
I have been working for … for the last four years. 
I worked part-time for three years as … 
At the moment I am employed by … 
My qualifications include … 
I have a diploma in … 
I graduated from Barcelona University last year with a degree in … 
Please find attached my CV 
As you can see from the attached CV … 
Endings 
Please do not hesitate to contact me if/should you require further information. 
I look forward to hearing from you. 
I am available for interview at your convenience. 
I shall be available for interview any day apart from Wednesdays. 
Signing off 
(If Dear surname) Yours sincerely, 
(If Dear Sir/Madam) Yours faithfully, 
Yours, 
First name + surname
REPORT 
Initial 
information 
To: 
From: 
Subject: or Re: 
Date: 
Introduction 
As requested, I did/have done sth 
I summarise below/Below is a summary of the most important relevant points as 
well as some recommendations. 
Findings 
Or 
Important 
points 
1. … 
2. … 
3. … 
Useful 
phrases 
In relation to … 
In contrast with … 
As far as … is concerned … 
In spite of … 
In an attempt to … 
Conclusion 
or 
recommend. 
Having considered the options, … 
I would like to suggest/recommend … 
I therefore suggest/recommend … 
You may wish to consider …
ARTICLE 
Heading 
Freezing! (dramatic) 
My Lone Walk to the North Pole (a summary) 
Rescue from the rapids (a summary) 
What’s the big idea? (a question) 
Seven banks a day are robbed in LA (a surprising) 
You’re already well equipped to prevent crime (a surprising) 
Opening Did you know …? 
What would you do if …? 
General 
Structure 
Give your article a heading or headline which makes the subject clear and also 
catches the reader’s attention. 
Divide the article into paragraphs to help the reader follow the argument. 
Begin with an interesting introduction – an example, perhaps, or a question. 
End with an overall comment or concluding.
STORY 
Beginnings 
and endings 
A narrative needs an interesting beginning to catch the reader’s attention and 
encourage him or her to read on, and a clear ending to round the story off 
satisfactorily. A weak beginning or ending can spoil the effect of the story, so it’s 
worth spending time working out how to start and finish. 
Verb tenses 
We use: 
The simple past to describe the main events: 
I ran to answer the phone but it stopped ringing as I picked up the receiver. 
The past continuous to set the scene: 
It was raining heavily as we set off. 
The past perfect to describe events which happened before the main events: 
When I got on the bus all the seats had been taken. 
Preset participles to show two actions which are linked: 
Noticing that she looked lost, I asked if I could help. 
Perfect participles to show that one action was complete before another started: 
Having reported my stolen passport to the police, I returned sadly to the hotel. 
Time Links 
before …. then … at first, … next … 
later … during … after that … afterwards … 
when … finally, … as soon as … eventually, … 
immediately … in the end, … once … 
A few days earlier … Just after that … Some time later … 
Following the accident … Later on … 
Adding 
variety and 
interest 
Try to use different adjectives to convey the atmosphere. For example, if you want 
to convey the idea of fear, you could use frightened, terrified, scared. 
Varying the length of sentences can be effective. 
Use direct speech occasionally for dramatic effect (remember to use inverted 
commas correctly: “No,” he yelled, “don’t touch that switch!”)
DISCURSIVE ESSAY 
Making 
points 
Many people feel that ... 
First and foremost, ... 
It is widely believed that ... 
It would be ideal if ... 
Another argument in favour is ... 
It is clear from the facts that ... 
The benefits of ... outweigh the disadvantages. 
On the whole, I think ... 
Contrasting 
points 
On the other hand ... 
Other people think ... 
An opposing argument is ... 
Giving 
opinions 
I personally feel that ... 
I find it hard to see why ... 
I certainly don't believe that ... 
It is difficult to believe that ... 
I object to the cloning of animals. 
Organising 
and linking 
your ideas 
First of all, … Secondly, … In addition, … 
Moreover, … Furthermore, … 
So … As a result, … Therefore, … 
However, … On the one hand … on the other hand … 
On the whole … While it is true to say … 
Finally, … To summarise, … In conclusion
REPORT GUIDELINES (2) 
1. Heading 
To: (who the report is for)_________________________________ 
From: (who wrote the report)_______________________________ 
Subject: (topic of the report: short and clear!)__________________ 
Date: (date the report was written)___________________________ 
2. Introduction 
The background to the investigation/event, and a clear statement about the objective of the event 
or investigation. 
3. Development 
This could be sub-divided into the following paragraphs: 
Design or sort of exercise or investigation carried out 
Materials or equipment used 
Procedure or a description about the work was carried out (tasks performed, actions taken), 
what happened during the investigation/exercise from the start to the finish. 
Result: findings 
Discussion: the findings and a general discussion of the investigation. It could address some of 
these questions: 
o What has the investigation shown? 
o Did it achieve its objectives? 
o Why was it important? 
o Can you identify any shortcomings? 
o What factors might have affected the results? 
o Would the results have been different under different conditions? 
o Can you make any recommendations that could improve future 
exercises/investigations? 
4. Conclusion 
Provide a brief summary 
Writing conventions 
o Dates (written “21 October 2010” 
o Times (written “1230 hours / 0800 hours)
Writing tips for different types
Writing tips for different types

Writing tips for different types

  • 1.
    INFORMAL LETTER Dear(first name), Beginnings Thank you/Many thanks for your (recent/last) letter/postcard. It was good/nice to hear from you recently. I’m sorry I haven’t written/been in touch for such a long time. It’s ages since I’ve heard from you. I hope you’re/you and your family are well. Asking Hi! How are the things? How are you? How’s it going? Referring to their news Great news about … Glad to hear that … Sorry to hear about … Giving news Listen, did I tell you about … You’ll never believe what … Oh, and another thing … This is just to let you know that … I thought you might be interested to hear about/know that … By the way, have you heard about/did you know that … Apologies I’m writing to apologise for missing your party but I’m afraid I was with flu. I’m really sorry that I forgot to send you a birthday card but I was busy with my new job. If you let me know where you bought it/how much it cost I’ll gladly pay for it/replace it. Please let me know how much the bill is and I’ll gladly pay it. Invitations I’m/We’re having a party on Friday 19th and I/we hope you’ll be able to come. Would you like to come/go to see ‘Room With a View’ with me at the weekend. I was wondering if you’d like to go to the theatre/come on holiday with us? Could you let me/us know if you can come/you’d like to join us? Thank you vary much for your invitation. I’d love to come. Thank you for asking/inviting me to … but I’m afraid I won’t be able to … Requests I’m writing to ask for your help/you (if you could do me) a favour. I wonder if/I was wondering if you could help me/do me a favour. I hope you don’t mind me asking but could you (possibly) …? I’d be very/really/terribly grateful if you could … Good LCuocnkgratulationsThank you I’m writing to thank you for your hospitality/the wonderful present. It was so kind of you to invite me to stay with you. I really appreciated all your help/advice. Congratulations on passing your exams/your excellent exam results! I wish you good luck/Good luck in/with your exams/your driving test/your interview. Don’t worry, I’m sure you’ll do well/pass. Do be on time, won’t you, and don’t forget to … Making suggestions and recommend. Why don’t you …? Maybe you could …? How about …? You can’t leave New York without doing sth I’m sure you will enjoy doing sth If you like, we can … Do visit somewhere Don’t forget to do sth (Imperative -> Strong Recommendation) I’m told that … People say that … (If you heard sth is good) Endings Give my love/regards to … Say hello to … Hope to hear from you soon. See you soon! Write soon. Once again, thank you for all your help.
  • 2.
    Signing off Love, Lots of love, Yours, Best wishes, First name FORMAL LETTER Dear Mr/Ms (surname), Dear Sir/Madam/Sir or Madam, Reason for writing I am writing to … I am writing with regard to … I am writing on behalf of … Asking questions I would be grateful if … I wonder if you could … Could you …? Could you tell me something about …? I would particularly like to know … I would be interested in having more details about … Referring to their letter As you started in your letter, … Regarding … Concerning … With regard to … Complaining I am writing to complain about … You said … but in fact what happened … We were supposed to stay with British families whereas we actually stayed in a guest house. Closing If you require any further information, please do not hesitate to contact me. I look forward to hearing from you. Please contact me if you have any further questions. Signing off (If Dear surname) Yours sincerely, (If Dear Sir/Madam) Yours faithfully, Yours, First name + surname Remember that in formal letters we use: Formal vocabulary, usually not using phrasal verbs (‘Tolerate’ instead of ‘put up with’) More complex sentence structure (Knowing what a good reputation the restaurant has, I was disappointed with the service) Punctuation using semi-colons The library offers no facilities for borrowing videos; this is because of the high cost involved Remember that in informal letters we use: Informal vocabulary, including phrasal verbs ‘go on’ instead of ‘continue’ Simpler sentence structure
  • 3.
    I’ll be latefor the party. It’s because of my French exam. Punctuation using exclamation marks If you’d been at the wedding, you’d have loved the food! LETTER OF APPLICATION Dear Mr/Ms (surname), Dear Sir/Madam/Sir or Madam, Reason for writing I am writing to apply for the post/position of … … as advertised in … I am writing with reference/in response to your advertisement, which I saw … I am writing in connection with your advertisement in the Daily Star on May 11th … With reference to your advertisement … One of the main resons I am applying for the job is that … QCVualificationsExperience I gained some experience while … I am currently working as … I have been working for … for the last four years. I worked part-time for three years as … At the moment I am employed by … My qualifications include … I have a diploma in … I graduated from Barcelona University last year with a degree in … Please find attached my CV As you can see from the attached CV … Endings Please do not hesitate to contact me if/should you require further information. I look forward to hearing from you. I am available for interview at your convenience. I shall be available for interview any day apart from Wednesdays. Signing off (If Dear surname) Yours sincerely, (If Dear Sir/Madam) Yours faithfully, Yours, First name + surname
  • 4.
    REPORT Initial information To: From: Subject: or Re: Date: Introduction As requested, I did/have done sth I summarise below/Below is a summary of the most important relevant points as well as some recommendations. Findings Or Important points 1. … 2. … 3. … Useful phrases In relation to … In contrast with … As far as … is concerned … In spite of … In an attempt to … Conclusion or recommend. Having considered the options, … I would like to suggest/recommend … I therefore suggest/recommend … You may wish to consider …
  • 5.
    ARTICLE Heading Freezing!(dramatic) My Lone Walk to the North Pole (a summary) Rescue from the rapids (a summary) What’s the big idea? (a question) Seven banks a day are robbed in LA (a surprising) You’re already well equipped to prevent crime (a surprising) Opening Did you know …? What would you do if …? General Structure Give your article a heading or headline which makes the subject clear and also catches the reader’s attention. Divide the article into paragraphs to help the reader follow the argument. Begin with an interesting introduction – an example, perhaps, or a question. End with an overall comment or concluding.
  • 6.
    STORY Beginnings andendings A narrative needs an interesting beginning to catch the reader’s attention and encourage him or her to read on, and a clear ending to round the story off satisfactorily. A weak beginning or ending can spoil the effect of the story, so it’s worth spending time working out how to start and finish. Verb tenses We use: The simple past to describe the main events: I ran to answer the phone but it stopped ringing as I picked up the receiver. The past continuous to set the scene: It was raining heavily as we set off. The past perfect to describe events which happened before the main events: When I got on the bus all the seats had been taken. Preset participles to show two actions which are linked: Noticing that she looked lost, I asked if I could help. Perfect participles to show that one action was complete before another started: Having reported my stolen passport to the police, I returned sadly to the hotel. Time Links before …. then … at first, … next … later … during … after that … afterwards … when … finally, … as soon as … eventually, … immediately … in the end, … once … A few days earlier … Just after that … Some time later … Following the accident … Later on … Adding variety and interest Try to use different adjectives to convey the atmosphere. For example, if you want to convey the idea of fear, you could use frightened, terrified, scared. Varying the length of sentences can be effective. Use direct speech occasionally for dramatic effect (remember to use inverted commas correctly: “No,” he yelled, “don’t touch that switch!”)
  • 7.
    DISCURSIVE ESSAY Making points Many people feel that ... First and foremost, ... It is widely believed that ... It would be ideal if ... Another argument in favour is ... It is clear from the facts that ... The benefits of ... outweigh the disadvantages. On the whole, I think ... Contrasting points On the other hand ... Other people think ... An opposing argument is ... Giving opinions I personally feel that ... I find it hard to see why ... I certainly don't believe that ... It is difficult to believe that ... I object to the cloning of animals. Organising and linking your ideas First of all, … Secondly, … In addition, … Moreover, … Furthermore, … So … As a result, … Therefore, … However, … On the one hand … on the other hand … On the whole … While it is true to say … Finally, … To summarise, … In conclusion
  • 8.
    REPORT GUIDELINES (2) 1. Heading To: (who the report is for)_________________________________ From: (who wrote the report)_______________________________ Subject: (topic of the report: short and clear!)__________________ Date: (date the report was written)___________________________ 2. Introduction The background to the investigation/event, and a clear statement about the objective of the event or investigation. 3. Development This could be sub-divided into the following paragraphs: Design or sort of exercise or investigation carried out Materials or equipment used Procedure or a description about the work was carried out (tasks performed, actions taken), what happened during the investigation/exercise from the start to the finish. Result: findings Discussion: the findings and a general discussion of the investigation. It could address some of these questions: o What has the investigation shown? o Did it achieve its objectives? o Why was it important? o Can you identify any shortcomings? o What factors might have affected the results? o Would the results have been different under different conditions? o Can you make any recommendations that could improve future exercises/investigations? 4. Conclusion Provide a brief summary Writing conventions o Dates (written “21 October 2010” o Times (written “1230 hours / 0800 hours)