Ymca hoshin kanri - 1

Ymca hoshin kanri - 1

• 1.
  YMCA TWIN TIER HOSHIN KANRI STRATEGY DEPLOYMENT GREGG REYNOLDS
• 2.
  INTRODUCTION Gregg Reynolds • YMCA Member for 6 years • Multiple Ironman Triathlon Finisher • Lean Manufacturing Specialist for GE – Bradford, PA • Lean Certified and Six Sigma Trained • Project as part of Bachelor’s in Organizational Leadership – MGMT 321 – Leadership and Motivation Pennsylvania State University
• 3.
  ASSESSMENT • Verystructured strategy at high levels • Question as to fit of programs to needs in community • What programs do we change/revise? What programs do we replace?
• 4.
  WHAT IS HOSHINKANRI? • “Hoshin Kanri” is Japanese for “Strategy” and “Execution” • Part of Lean Continuous Improvement Methodology • Establishes connection between high level strategy/plans and “stepping stones” to get there – breaks up “whole” into “pieces” to manage easier • Corollaries in Project Management / Project Planning / Portfolio Management • “Plan” – “Do” – “Check” – “Adjust”
• 5.
  HOW DOES THISRELATE TO STRATEGIC MANAGEMENT? Steps in Strategic Management • Vison - Clarity about future state of organization • Objectives - Outcome Statements • Strategy - How are we going to do it. • Implementation - • Monitor/Evaluate -
• 6.
  CORPORATE Strategy (Quality/ Delivery / Cost) – TIER I “Site must achieve 15% reduction in scrap cost” “Site must achieve OTD of 95% “Site must achieve 6.5% reduction in cost” Value Stream Objectives – Tier II Product Line A must reduce scrap by 10% Product Line B must reduce scrap by 20% Product Line C must reduce scrap by 15% Product Line A must achieve OTD of….. Project/Goal Management– TIER III Project A must reduce scrap by $1,000 Project B …….. YMCA HOW DOES IT FIT? Strategy Youth Development Healthy Living Social Responsibility Site / Association Objectives 10% increase in membership Reduction in Operating Cost by 10% (Insure SMART Objectives) Program/Goal Management Youth Basketball Program at Bradford must…. Youth Gymnastics Program at Bradford must…. (Insure SMART Goals)
• 7.
  HOW? • Objectives/ Goals Cascade Down • Results Flow Up • Decisions center around revising or replacing
• 8.
  TOOLS – GOALDEPLOYMENT MATRIX l Wellness Referral Program l Personal Wellness Coaching l Water Therapy l Croup Exercise Classes l Health Fairs and Lunch and Learns l Early shildhood Learning l After School Program l Youth Wellness l 6th Grade Initiative l Summer and Holiday Camps l Teen Development l Aquatics l Youth super Sports l Fund the Mission l Annual campaign l Volunteerism l Partnering l Community and Family Events l Partners / Collaborations l Active Older Adults Objective Category Youth Development Healthy Living Social Responsibility Expand Membership by 10% Achieve NPS of 7.5 Impact 8,000 adults Impact 6,500teens Impact 3,000 seiniors Increase volunteer base to Program Captain Goal Categories Quality, Cost, Delivery Goals Month 1 Month 2 Month 3 Youth Sports Goal 1 - Participation Achieve 200 participants Goal 2 - Budget Performance Under 1,000 in expenses Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Achieve 9.0 NPS Score Goal 1 - Participation Goal 2 - Budget Performance Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Goal 1 - Participation Goal 2 - Budget Performance Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Goal 1 - Participation Goal 2 - Budget Performance Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Goal 1 - Participation Goal 2 - Budget Performance Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Goal 1 - Participation Goal 2 - Budget Performance Goal 3 - Impact Results Goal 4 - Net Promotor Score Results Program Youth Basketball League - Olean Bradford Program Youth Basketball League - Wellsville Program Youth Soccerl League - Olean Bradford Program Youth Soccer League - Wellsville Program Family Prime Time Program Turkey Trot Strategic Goals Program
• 9.
  OTHER TOOLS •Program Charter • Definition of Goals • Feedback loops • Reporting Structures • Structured Review avenues
• 10.
  HOW DOES THISHELP THE YMCA’S MISSION? • Allows Leaders to set vision and goals • Employs Management by Objectives, Path Goal Theory • Visual/Visible performance for fast decisions/feedback • Involves leaders at all levels to perform their work in harmony with the overall goals and strategy of the organization. Behavior is consistent with goals. • Key support component to Organizational Change and Organizational Effectiveness.
• 11.
  RECCOMENDATION • UseHoshin Kanri toolset to continually monitor achievement of programs toward strategic goals • Templates and framework will be provided