Be	
  the	
  Mobile	
  Leader	
  
 of	
  Your	
  Community	
  
                   Steve	
  Bu(ry	
  
   Na-onal	
  Newspaper	
  Associa-on	
  #NNA2010	
  
              American	
  Press	
  Ins-tute	
  
                  Sept.	
  30,	
  2010	
  
    sbu(ry@tbd.com,	
  @stevebu(ry,	
  tbd.com	
  
Read	
  more	
  
•  Blog	
  posts	
  at	
  stevebu(ry.wordpress.com	
  
•  tbd.com	
  
•  @stevebu(ry	
  on	
  Twi(er	
  
•  Slideshare.net/stevebu(ry	
  
•  Tomi	
  T.	
  Ahonen’s	
  blog,	
  Communi-es	
  
   Dominate	
  Brands	
  (linked	
  from	
  my	
  blog)	
  
How	
  you	
  use	
  mobile	
  devices
                                          	
  
•  iPhone	
                  •  iPod	
  Touch	
  
•  Android	
                 •  iPod	
  
•  BlackBerry	
              •  Other	
  music	
  
•  Other	
  smartphone	
     •  Kindle	
  
•  dumbphone	
               •  iPad	
  
•  Game	
  device	
          •  Other	
  tablet	
  
How	
  you	
  use	
  mobile	
  devices
                                          	
  
•  Phone	
                •  Tweet	
  
•  Camera	
               •  4sq	
  (other	
  loca-on)	
  
•  Photo	
  album	
       •  Other	
  social	
  media	
  
•  Email	
                •  News	
  on	
  web	
  
•  Text	
  messages	
     •  Other	
  web	
  use	
  
•  Calendar	
             •  News	
  apps	
  
•  Maps	
                 •  Other	
  apps	
  
Be the Mobile Leader of Your Community
Upheaval	
  &	
  Opportunity	
  
•  82%	
  of	
  adults	
  use	
  cell	
  phones	
  
•  23%	
  of	
  adults	
  live	
  in	
  household	
  w/	
  cell	
  
   phone	
  &	
  no	
  landline	
  
•  35%	
  of	
  adults	
  have	
  cell	
  phones	
  w/	
  apps	
  
•  Avg.	
  cell	
  phone	
  user	
  has	
  18	
  apps	
  

Source:	
  Pew	
  Internet	
  &	
  American	
  Life	
  Project	
  
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Mobile	
  opportunity	
  




Source: Borrell Associates, “Mobile Advertising & Promotions Forecast”
Mobile	
  opportunity	
  
  Local	
  mobile	
  ad	
  opportunity	
  is	
  bigger	
  than:	
  
  •  Newspapers’	
  2009	
  ad	
  revenue	
  drop	
  
  •  Newspapers’	
  retail	
  ad	
  drop	
  2005-­‐2009	
  
  •  Total	
  2008	
  newspaper	
  classified	
  revenue	
  
  •  Any	
  newspaper	
  classified	
  ver-cal	
  at	
  peak	
  

Sources: Borrell Associates & Newspaper Association of America
Details: stevebuttry.wordpress.com
Mobile	
  disrupts
                               	
  
•    Newspapers	
        •    Games	
  
•    TV	
                •    Mail	
  
•    Radio	
             •    Phones	
  
•    Music	
             •    Wrist	
  watches	
  
•    Web	
               •    Alarm	
  clocks	
  
•    Photography	
       •    Maps	
  
•    Video	
             •    Movies	
  
•    Books	
             •    Toys	
  
Mobile	
  disrupts
                         	
  


Even	
  community	
  newspapers
                              	
  
College	
  class’	
  media	
  use	
  
Mobile	
  is	
  unique	
  …	
  
    1.    Only	
  personal	
  mass	
  medium	
  
    2.    Permanently	
  carried	
  
    3.    Always	
  connected	
  
    4.    Built-­‐in	
  payment	
  channel	
  
    5.    Available	
  at	
  point	
  of	
  crea-ve	
  inspira-on	
  
    6.    Best	
  audience	
  informa-on	
  
    7.    Captures	
  social	
  context	
  of	
  consump-on	
  
    8.    Augmented	
  reality	
  to	
  mass	
  markets	
  
Source: Tomi T. Ahonen, Communities Dominate Brands
Mobile-­‐first	
  strategy	
  
•  Text	
  alerts	
  
•  Email	
  	
  
•  Applica-ons	
  (phones	
  &	
  tablets)	
  
•  Social	
  media	
  (tweets,	
  check-­‐ins,	
  -ps)	
  
•  Loca-on-­‐based	
  news,	
  info	
  &	
  commerce	
  
•  Easy-­‐to-­‐use	
  mobile	
  websites	
  
•  Device-­‐flexible	
  (not	
  device-­‐agnos-c)	
  
•  Games	
  (phones,	
  iPads	
  great	
  for	
  games)	
  
Mobile	
  news-­‐gathering	
  
•  Reporters	
  with	
  smartphones	
  (shoo-ng	
  photos	
  
   &	
  videos,	
  twee-ng	
  &	
  tex-ng	
  from	
  events,	
  
   disaster	
  &	
  crime	
  scenes)	
  
•  Easy	
  submission	
  tools	
  for	
  the	
  public	
  
•  Cura-on	
  of	
  tweets,	
  check-­‐ins,	
  -ps,	
  twitpics	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
•  How	
  ohen	
  do	
  you	
  drive,	
  gas	
  up,	
  service	
  
   car,	
  park?	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
•  How	
  ohen	
  do	
  you	
  drive,	
  gas	
  up,	
  service	
  
   car,	
  park?	
  
•  Connect	
  drivers	
  with	
  informa-on	
  they	
  
   need	
  daily	
  
•  Connect	
  auto	
  services	
  with	
  drivers	
  
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
@statesman	
  case	
  study	
  
Crowdsource	
  
Crowdsource	
  
Say	
  what	
  you	
  don’t	
  know	
  
Converse	
  w/	
  public	
  
Link	
  to	
  fresh	
  content	
  
Link	
  to	
  fresh	
  content	
  
Use	
  hashtags
              	
  
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
A	
  mobile-­‐first	
  project
                                  	
  
Community going to distant event
•  Twi(er	
  hashtag	
   • 	
  User	
  photos	
  
•  Photo	
  contests	
   • 	
  Foursquare	
  
•  Text	
  alerts	
      • 	
  Local	
  ad	
  sales	
  
                         • 	
  Mobile	
  coupons	
  
•  Liveblog	
            • 	
  Collaborate	
  w/	
  
•  Crowdmap	
            media	
  in	
  host	
  city	
  
•  Short	
  code	
       • 	
  Advance	
  promo-on	
  
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Be the Mobile Leader of Your Community
Mobile:	
  Everyone’s	
  job	
  
•  Execu-ves	
  emphasize	
  mobile	
  priority	
  
•  Journalists	
  focus	
  on	
  mobile	
  news	
  &	
  info	
  
   delivery	
  &	
  presenta-on	
  
•  Tech	
  staff	
  focuses	
  on	
  mobile	
  apps	
  
•  Designers	
  focus	
  on	
  mobile	
  design	
  
•  Sales	
  staff	
  meets	
  business	
  customers’	
  
   mobile	
  needs	
  
What	
  can	
  small	
  staff	
  do?	
  
•  Consume	
  news	
  on	
  smartphone	
  (including	
  
   editor	
  &	
  publisher)	
  
•  Push	
  press	
  associa-on	
  to	
  help	
  w/	
  apps	
  
•  Partner	
  with	
  local	
  college	
  or	
  university	
  
   (mobile	
  internships?)	
  
•  Revenue	
  share	
  w/	
  developer	
  and/or	
  
   adver-ser	
  
Mobile-­‐first	
  newsroom	
  
•  Top	
  editor	
  stresses	
  &	
  shows	
  mobile	
  
   priority	
  
•  Every	
  staffer	
  with	
  smart	
  phone	
  
•  Mobile	
  planning,	
  emphasis	
  in	
  mee-ngs	
  
•  Designated	
  mobile	
  leader	
  
•  Work	
  closely	
  w/	
  tech	
  &	
  sales	
  staffs	
  to	
  
   pursue	
  mobile	
  opportuni-es	
  
What	
  can	
  top	
  leaders	
  do?	
  
•  Use	
  Twi(er	
  on	
  your	
  phone.	
  A	
  lot.	
  
•  Use	
  Foursquare	
  (don’t	
  sync	
  w/	
  Twi(er)	
  &	
  
   check	
  in	
  regularly	
  (yeah,	
  become	
  a	
  mayor).	
  
•  Use	
  several	
  apps	
  (including	
  yours)	
  on	
  your	
  
   phone.	
  
•  Lead	
  company	
  planning	
  of	
  mobile-­‐first	
  
   strategy.	
  
•  Appoint	
  &	
  empower	
  mobile	
  leader.	
  
In	
  meeSngs	
  this	
  week	
  …	
  
•  Plan	
  mobile-­‐first	
  coverage	
  of	
  an	
  event.	
  
•  In	
  rou-ne	
  planning	
  mee-ngs,	
  ask	
  about	
  
   hashtags,	
  maps,	
  short	
  codes,	
  Foursquare,	
  
   Crowdmap.	
  
•  Change	
  front-­‐page	
  mee-ng	
  or	
  weekly	
  
   publisher’s	
  mee-ng	
  to	
  a	
  mobile	
  planning	
  
   mee-ng.	
  
QuesSons?	
  
       Ask	
  ques-ons	
  now,	
  
                              	
  
by	
  email	
  (sbu(ry@tbd.com)	
       	
  
      or	
  DM	
  (@stevebu(ry)    	
  
Read	
  more	
  
•  Blog	
  posts	
  at	
  stevebu(ry.wordpress.com	
  
•  tbd.com	
  
•  @stevebu(ry	
  on	
  Twi(er	
  
•  Slideshare.net/stevebu(ry	
  
•  Tomi	
  T.	
  Ahonen’s	
  blog,	
  Communi-es	
  
   Dominate	
  Brands	
  (linked	
  from	
  mine)	
  
Your	
  mobile-­‐first	
  project
                                  	
  
•  Come	
  up	
  with	
  a	
  plan	
  to	
  serve	
  people	
  
   and/or	
  businesses	
  in	
  your	
  community	
  
•  First	
  30	
  minutes,	
  no	
  obstacles	
  
•  Aher	
  30	
  minutes,	
  discuss	
  tech	
  plan	
  (how	
  
   to	
  do	
  it,	
  not	
  obstacles)	
  
•  Aher	
  45	
  minutes,	
  discuss	
  revenue	
  (how	
  
   to	
  generate	
  it,	
  not	
  obstacles)	
  
Possible	
  project	
  topics
                                 	
  
•  Event-­‐based	
  news,	
  info	
  &	
  commerce	
  
•  Personal	
  content	
  (gradua-on,	
  weddings,	
  
   babies,	
  	
  
•  Sports	
  
•  Community	
  content	
  (driving,	
  calendar)	
  
•  Community	
  search,	
  biz	
  directory	
  
•  App	
  for	
  a	
  local	
  business	
  
Be the Mobile Leader of Your Community
In	
  mobile-­‐first	
  strategy	
  …	
  

    	
  	
  Don’t	
  let	
  obstacles	
  
             become	
  excuses	
  

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Be the Mobile Leader of Your Community

  • 1. Be  the  Mobile  Leader   of  Your  Community   Steve  Bu(ry   Na-onal  Newspaper  Associa-on  #NNA2010   American  Press  Ins-tute   Sept.  30,  2010   sbu([email protected],  @stevebu(ry,  tbd.com  
  • 2. Read  more   •  Blog  posts  at  stevebu(ry.wordpress.com   •  tbd.com   •  @stevebu(ry  on  Twi(er   •  Slideshare.net/stevebu(ry   •  Tomi  T.  Ahonen’s  blog,  Communi-es   Dominate  Brands  (linked  from  my  blog)  
  • 3. How  you  use  mobile  devices   •  iPhone   •  iPod  Touch   •  Android   •  iPod   •  BlackBerry   •  Other  music   •  Other  smartphone   •  Kindle   •  dumbphone   •  iPad   •  Game  device   •  Other  tablet  
  • 4. How  you  use  mobile  devices   •  Phone   •  Tweet   •  Camera   •  4sq  (other  loca-on)   •  Photo  album   •  Other  social  media   •  Email   •  News  on  web   •  Text  messages   •  Other  web  use   •  Calendar   •  News  apps   •  Maps   •  Other  apps  
  • 6. Upheaval  &  Opportunity   •  82%  of  adults  use  cell  phones   •  23%  of  adults  live  in  household  w/  cell   phone  &  no  landline   •  35%  of  adults  have  cell  phones  w/  apps   •  Avg.  cell  phone  user  has  18  apps   Source:  Pew  Internet  &  American  Life  Project  
  • 9. Mobile  opportunity   Source: Borrell Associates, “Mobile Advertising & Promotions Forecast”
  • 10. Mobile  opportunity   Local  mobile  ad  opportunity  is  bigger  than:   •  Newspapers’  2009  ad  revenue  drop   •  Newspapers’  retail  ad  drop  2005-­‐2009   •  Total  2008  newspaper  classified  revenue   •  Any  newspaper  classified  ver-cal  at  peak   Sources: Borrell Associates & Newspaper Association of America Details: stevebuttry.wordpress.com
  • 11. Mobile  disrupts   •  Newspapers   •  Games   •  TV   •  Mail   •  Radio   •  Phones   •  Music   •  Wrist  watches   •  Web   •  Alarm  clocks   •  Photography   •  Maps   •  Video   •  Movies   •  Books   •  Toys  
  • 12. Mobile  disrupts   Even  community  newspapers  
  • 14. Mobile  is  unique  …   1.  Only  personal  mass  medium   2.  Permanently  carried   3.  Always  connected   4.  Built-­‐in  payment  channel   5.  Available  at  point  of  crea-ve  inspira-on   6.  Best  audience  informa-on   7.  Captures  social  context  of  consump-on   8.  Augmented  reality  to  mass  markets   Source: Tomi T. Ahonen, Communities Dominate Brands
  • 15. Mobile-­‐first  strategy   •  Text  alerts   •  Email     •  Applica-ons  (phones  &  tablets)   •  Social  media  (tweets,  check-­‐ins,  -ps)   •  Loca-on-­‐based  news,  info  &  commerce   •  Easy-­‐to-­‐use  mobile  websites   •  Device-­‐flexible  (not  device-­‐agnos-c)   •  Games  (phones,  iPads  great  for  games)  
  • 16. Mobile  news-­‐gathering   •  Reporters  with  smartphones  (shoo-ng  photos   &  videos,  twee-ng  &  tex-ng  from  events,   disaster  &  crime  scenes)   •  Easy  submission  tools  for  the  public   •  Cura-on  of  tweets,  check-­‐ins,  -ps,  twitpics  
  • 17. Driving   •  How  ohen  do  you  buy  a  car?  
  • 18. Driving   •  How  ohen  do  you  buy  a  car?   •  How  ohen  do  you  drive,  gas  up,  service   car,  park?  
  • 19. Driving   •  How  ohen  do  you  buy  a  car?   •  How  ohen  do  you  drive,  gas  up,  service   car,  park?   •  Connect  drivers  with  informa-on  they   need  daily   •  Connect  auto  services  with  drivers  
  • 33. Say  what  you  don’t  know  
  • 35. Link  to  fresh  content  
  • 36. Link  to  fresh  content  
  • 41. A  mobile-­‐first  project   Community going to distant event •  Twi(er  hashtag   •   User  photos   •  Photo  contests   •   Foursquare   •  Text  alerts   •   Local  ad  sales   •   Mobile  coupons   •  Liveblog   •   Collaborate  w/   •  Crowdmap   media  in  host  city   •  Short  code   •   Advance  promo-on  
  • 47. Mobile:  Everyone’s  job   •  Execu-ves  emphasize  mobile  priority   •  Journalists  focus  on  mobile  news  &  info   delivery  &  presenta-on   •  Tech  staff  focuses  on  mobile  apps   •  Designers  focus  on  mobile  design   •  Sales  staff  meets  business  customers’   mobile  needs  
  • 48. What  can  small  staff  do?   •  Consume  news  on  smartphone  (including   editor  &  publisher)   •  Push  press  associa-on  to  help  w/  apps   •  Partner  with  local  college  or  university   (mobile  internships?)   •  Revenue  share  w/  developer  and/or   adver-ser  
  • 49. Mobile-­‐first  newsroom   •  Top  editor  stresses  &  shows  mobile   priority   •  Every  staffer  with  smart  phone   •  Mobile  planning,  emphasis  in  mee-ngs   •  Designated  mobile  leader   •  Work  closely  w/  tech  &  sales  staffs  to   pursue  mobile  opportuni-es  
  • 50. What  can  top  leaders  do?   •  Use  Twi(er  on  your  phone.  A  lot.   •  Use  Foursquare  (don’t  sync  w/  Twi(er)  &   check  in  regularly  (yeah,  become  a  mayor).   •  Use  several  apps  (including  yours)  on  your   phone.   •  Lead  company  planning  of  mobile-­‐first   strategy.   •  Appoint  &  empower  mobile  leader.  
  • 51. In  meeSngs  this  week  …   •  Plan  mobile-­‐first  coverage  of  an  event.   •  In  rou-ne  planning  mee-ngs,  ask  about   hashtags,  maps,  short  codes,  Foursquare,   Crowdmap.   •  Change  front-­‐page  mee-ng  or  weekly   publisher’s  mee-ng  to  a  mobile  planning   mee-ng.  
  • 52. QuesSons?   Ask  ques-ons  now,     by  email  (sbu([email protected])     or  DM  (@stevebu(ry)  
  • 53. Read  more   •  Blog  posts  at  stevebu(ry.wordpress.com   •  tbd.com   •  @stevebu(ry  on  Twi(er   •  Slideshare.net/stevebu(ry   •  Tomi  T.  Ahonen’s  blog,  Communi-es   Dominate  Brands  (linked  from  mine)  
  • 54. Your  mobile-­‐first  project   •  Come  up  with  a  plan  to  serve  people   and/or  businesses  in  your  community   •  First  30  minutes,  no  obstacles   •  Aher  30  minutes,  discuss  tech  plan  (how   to  do  it,  not  obstacles)   •  Aher  45  minutes,  discuss  revenue  (how   to  generate  it,  not  obstacles)  
  • 55. Possible  project  topics   •  Event-­‐based  news,  info  &  commerce   •  Personal  content  (gradua-on,  weddings,   babies,     •  Sports   •  Community  content  (driving,  calendar)   •  Community  search,  biz  directory   •  App  for  a  local  business  
  • 57. In  mobile-­‐first  strategy  …      Don’t  let  obstacles   become  excuses