Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
I transferred Photos from my Mac to my iPad, I seed the copied files on Teamviewer window "my files" but three problems in it: 1) I can't I download jpg files in photo folders of my IPad, I can just download them in a general misterious directory that, after, I can't open and manage on my IPad, nor by "Files" application…
I am trying to prevent the following popup window from appearing when there is no internet connection: "No connection to TeamViewer server. Please check your internet connection. Most likely you use a proxy server and you have to enter the proper information in the options dialog" Does anyone know how to permanently…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
How does just deleting and adding a device set up unattended access? How is unattended access different from easy access?
Hello to all Teamviewer engineers, I'm looking forward to be a user in China, but after I signed up for the account, it asked me to verify my identity through SMS code the first time I try to connect, but I could never receive that, it's been for months, could any one fix this problem? I'd really appreciate.
Hello create another access email account under this sales order # 006543657 use subatech7@gmail.com
Hi, I am having big problems trying to install the TV host and having it assign to our account with easy access configured. Using Windows 11 Pro I have tried the new 'add a device via link' method. I have tried using the scripts on the following KB page : These both install the host and add it to the account, but i still…
Hello, I am wondering if it is possible to use the Teamviewer Status subscription for Microsoft Teams to post in private channels. I want to set this up so that only the appropriate parties are getting notifications - a private channel seems to be the easiest way to accomplish this but from my reading it may not be…
I am constantly getting disconnected and timed out for suspected commercial use. I only use TeamViewer to help my grandma when she has issues with her PC because of onset neurological problems. I have set up an unattended access so I can easily access her System. Her PC is the only one in my list too. I wrote an e-Mail to…
