Homebase Reviews 130

I love homebase, but I don't like all the upgrades required to customize my schedule. For example, if I want to organize schedule by department, I have to pay $70/month. Seems outragous....

The AI support has been actually good for general questions. The human support has been phenomenal. There are some features however that I wish we could have -like separate schedules by department i... See more

Our employees can navigate and clock in and out just fine, however we have multiple departments and the notifications from all departments go to everyone. We've reached out before (via email because... See more

Has made my job with scheduling so much easier. I am able to track my labor which is a great asset. Employees are able to see their schedule, work hours and schedule off which eliminates the questio... See more

Life is better with Homebase. As a small business owner with limited time and a growing team, I’ve tried a number of tools to manage everything from scheduling to payroll, none have delivered quite li... See more

As a small biz, Homebase has been great helping me save quite a bit of time and cost managing my employees. Big fan of the payroll feature as I find that to be the most tedious and they've done a grea... See more

Quite frankly I do not know how I managed before I found Homebase. I use the free version to schedule my wife's team of caregivers. As her primary caregiver I don't have time to handle this task manua... See more

Fast, efficient and ease of use! Looking into using more that Homebase has to offer in the coming months. Very happy with the software and the customer service!

Not clear pricing and changes to account without approval. No follow up on issues with access. Attempted to downgrade but system wouldn’t allow it. Support didn’t respond and then didn’t help.

Building the schedule is easy, team communication is good, but the timeclock kiosk app isn't working for us. It can take up to ten minutes just to confirm a clock in or clock out, and there are inaccu... See more

As a non profit it is a low cost option in order to use a virtual time clock for our employees.

It's easy to use, especially for staff that might not be super comfortable with tech/apps/etc. On my end for scheduling staff, time sheets, time off requests and so on-- it's also easy to use! When I'... See more

The messaging app is very bad should work like slack or google chat but it’s very glitchy. Also IPad app for time clock always glitches has to be force closed and restarted to work. Creates list of ti... See more

Love homebase! It helps us with schedules, PTO time and department coverage. Also like that we can communicate through their messages and give shout outs to employees. We have used homebase for severa... See more

Extremely easy to convert payroll; Homebase handled almost everything for our company. Payroll processing is easy and so affordable. Homebase also caught local tax requirements that ADP allowed to g... See more

I use Homebase mainly for timesheets for my construction company. It makes keeping track of employee hours so much easier and saves so much time. Also, I can send the customers a copy of the time sh... See more

Homebase app and portal are convenient and easy to use, HOWEVER, and a BIG HOWEVER, when it comes to receiving customer support over the phone, HomeBase is absolutely terrible at that. I would rank ph... See more

I love using Homebase. I started by using the timeclock, and now we use it for payroll too. The reason I am giving it 4* instead of 5 is because it takes a long time to resolve tax problems. Hopefully... See more

We keep having issues with our payroll not being submitted on time due to slow work in whatever department does wire payments. Still cannot get our Guideline connected.

Ease of setting up the homebase system and the apps to use for staff to report their hours. Calculating hours for payroll was easy. I have retired and my partner student staff has used this app to r... See more

Homebase has made scheduling, employee timesheets, time off requests and tracking other important information so easy! Super user friendly! We also love that it has to option to connect to other progr... See more

Homebase is an easy to use platform that really helps me manage the staff hours/timeclock. I purchased Homebase for my previous employer and was so happy to be able to switch my new employer over to... See more

Easy to use for my small business. I can create and share work schedules for my employees, they can set up their schedule preferences, and request time off. Easy to use for clocking in and out and ke... See more

Homebase has made my first small business so easy! From time clock, to scheduling, to HR support. LOVE this experience!

I like that the schedule is always up to date in real time and that each employee has it available at their convenience. This completely eliminated the "I didn't know I was supposed to work today" iss... See more

Scheduling is very easy! I appreciate that I can check locations of employees upon clock in/out. The mobile app allows me to function while away from the office.

We like the ease of being able to assign shifts and they are notified of them. However, i wish there was a way to enter an officer's availability to make it easy to upload into open shifts.

Having the ability to keep up with employee timesheets on my computer or my phone is awesome. I am able to make corrections easily and also have the timesheets available for payroll on time.

I love having 1 app for everything. It works well most of the time. We've had occasional issues with getting notifications and punching in/out.

bad update pushed by Homebase resulting in over 6 weeks of non working messaging system / unability for the teams to communicate. Over 2 months later we still have an unreliable messaging system and... See more

Homebase has been a blessing to our company, and your team has always been excellent with us. I want to thank all of your team members for the outstanding work and your system.

This is a very helpful, effective, workplace tool. It is cost effective and the support is outstanding. I only wish their payroll system integrated with QuickBooks Desktop Enterprise.

Keep track and schedule work schedule for employee is simple and straight forward. Update with new requirements from State/Federal.

The representative that helped me was very attentive and provided Outstanding Customer Service However the personnel that handle the federal/state taxes done not keep very good notes or messages. Ho... See more

Customer support is horrible And there’s no gps tracking unless you start and end a shift properly

Lots of new categories and ways for planning ahead! I’d retired, but am back, doing schedules, and find it much easier! Thank you!

Homebase is great for bundling staff scheduling, time clocks, PTO and time off tracking, and doing payroll. We love the HR Pro support as well.

Lacking some important features to manage labor in real time. Reporting is currently very limited and needs to be expanded in several areas to improve this platform.

I Love Home Base easy to work with an comprehensive reporting

Appreciate the time stamps on messages sent and viewed schedules but constant updates that take the site 10 steps back, updates on the site in the middle of a work day instead of the weekend or overni... See more

Homebase is really easy to use to keep track of time worked. At the end of a week, it is easy to download a summary report or the actual time card.

Update to Homebase's response: I am still waiting on a resolution for my current issues. Took two tries to get anyone involved to actually figure it out, but haven't gotten a response. I have st... See more

Homebase does exactly what we need. User friendly, reliable and affordable.

customer service is wonderful - fairly easy to use once you get used to it

Problems with logging in to Homebase every Friday morning for the past several weeks.

This app makes it convenient to create timesheets and payroll, keeping hours worked and etc

Still need to work out the kinks for payroll. And this new AI hiring is garbage. Wish we had the option to go back to indeed or other job platforms.

Easy to manipulate and I like the fact I can access from home. I also like the reminders

Easy to follow the program is structured