Cogent

𝗙𝗿𝗼𝗺 𝗛𝗶𝗴𝗵 𝗦𝗰𝗵𝗼𝗼𝗹 𝗚𝗿𝗮𝗱 𝘁𝗼 𝗛𝘆𝗽𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿   At Cogent, we don’t hire for skill, 𝘸𝘦 𝘣𝘶𝘪𝘭𝘥 𝘪𝘵. Because great engineers aren’t defined by what they know, but by how they think.   Meet Dylan Bamberger, one of our 𝗖𝗼𝗴𝗲𝗻𝘁 𝗔𝗰𝗮𝗱𝗲𝗺𝘆 graduates who joined us straight out of high school with no background in coding, automation, or engineering. What he did have was an engineering brain: curious, persistent, and driven to solve problems. Through the 𝗖𝗼𝗴𝗲𝗻𝘁 𝗔𝗰𝗮𝗱𝗲𝗺𝘆, he transformed that mindset into mastery. Today, he’s a Hyper Automation Engineer, creating intelligent solutions that help businesses work smarter and faster. We asked him to share a bit about his journey 👇   At Cogent, stories like Dylan Bamberger’s remind us why the Cogent Academy exists: to give passionate, curious individuals the chance to 𝘁𝘂𝗿𝗻 𝗽𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗶𝗻𝘁𝗼 𝗽𝘂𝗿𝗽𝗼𝘀𝗲.   Because with the right mindset, mentorship, and opportunity, anyone can become an engineer.   #CogentAcademy #FutureOfWork #ProblemSolving #Success

𝐔𝐧𝐚𝐥𝐥𝐨𝐜𝐚𝐭𝐞𝐝 𝐩𝐚𝐲𝐦𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐚 𝐬𝐢𝐥𝐞𝐧𝐭 𝐤𝐢𝐥𝐥𝐞𝐫 𝐟𝐨𝐫 𝐚𝐧𝐲 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬. 𝐓𝐡𝐞𝐲 𝐰𝐚𝐬𝐭𝐞 𝐭𝐢𝐦𝐞, 𝐟𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐥𝐨𝐜𝐤 𝐮𝐩 𝐫𝐞𝐯𝐞𝐧𝐮𝐞.   We recently worked with a national organisation to fix a problem that was costing them time, money, and customer trust: unallocated EFT payments. Every day, hundreds of payments landed in suspense because of incorrect or missing references. The finance team had to manually investigate, match, and correct these one by one. It was tedious, error-prone, and far from scalable.   Our team then designed and built an intelligent payment allocation solution called 𝐖𝐚𝐥𝐥𝐲 that automates the process using smart matching logic and customer data. Now, payments that would’ve sat idle are identified and resolved proactively, reducing suspense accounts and improving customer satisfaction. The result? Faster resolution. Clearer communication. Happier teams. Happier customers.   If critical processes in your business are dragging because of legacy systems or manual steps, let’s talk: [email protected]   #PaymentAutomation #RevenueRecovery #DigitalTransformation #CustomerExperience #IntelligentAutomation

𝐇𝐲𝐩𝐞𝐫𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧. 𝐁𝐮𝐳𝐳𝐰𝐨𝐫𝐝? 𝐎𝐯𝐞𝐫𝐡𝐲𝐩𝐞𝐝? 𝐎𝐫 𝐭𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲?   Hyperautomation isn’t just about stacking tools. It’s about creating intelligent, end-to-end systems that combine RPA, AI, low-code, orchestration, and human talent all working together to deliver results that actually move the needle.   While others throw tech at problems and hope it sticks, we design with intent. Every workflow we touch is reimagined, optimised, and orchestrated to perform. Every tool we deploy is part of a broader outcome, not a siloed solution. Why? Because businesses don’t need more software, they need speed, simplicity, and scale without the cost or chaos of traditional consulting. That’s hyperautomation done the Cogent way: 🔸 Fully managed. 🔸 Flat-fee. 🔸 Outcome-obsessed.   𝐖𝐞’𝐫𝐞 𝐧𝐨𝐭 𝐡𝐞𝐫𝐞 𝐭𝐨 𝐟𝐨𝐥𝐥𝐨𝐰 𝐭𝐡𝐞 𝐦𝐚𝐫𝐤𝐞𝐭, 𝐰𝐞’𝐫𝐞 𝐡𝐞𝐫𝐞 𝐭𝐨 𝐫𝐞𝐬𝐡𝐚𝐩𝐞 𝐢𝐭 𝐨𝐧𝐞 𝐥𝐢𝐛𝐞𝐫𝐚𝐭𝐞𝐝 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐚𝐭 𝐚 𝐭𝐢𝐦𝐞.   #Hyperautomation #AutomationAsAService #DigitalTransformation #BusinessAutomation #IntelligentAutomation 

𝗙𝗿𝗼𝗺 𝗜𝗻𝗯𝗼𝘅 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝘁𝗼 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗙𝗹𝗼𝘄: 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝗘𝗦𝗢 (𝗘𝗺𝗮𝗶𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻) Managing email shouldn’t be a challenge. For MEDSCHEME HOLDINGS, an AfroCentric Group Company, overloaded inboxes were creating delays, incomplete communication, and frustration for both teams and customers. Together with SS&C Blue Prism, we at Cogent designed and implemented the ESO process, a revolutionary way to streamline, validate, and intelligently route every email. 𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁? • Validated and structured emails: no missing details • Smart routing: queries reach the right place instantly • Intelligent classification: accurate, efficient handling of requests With ESO, communication is faster, nothing slips through the cracks, and MEDSCHEME HOLDINGS can focus on delivering exceptional service instead of managing inbox overload. 👇Explore how Cogent, in partnership with SS&C Blue Prism, helped MEDSCHEME HOLDINGS turn a communication bottleneck into a competitive advantage. #sscblueprism #digitaltransformation #rpa #healthcare

A multinational agricultural enterprise operating across multiple continents faced a critical procurement bottleneck: an inefficient, manual purchase order (PO) approval process within Microsoft Business Central (BC). Despite having BC as their ERP backbone, approvals required manual logins, dashboard navigation, and manual data interpretation, resulting in lead times of up to 24 hours under ideal conditions, and way longer during peak periods.   With operations scaling, including the integration of a new subsidiary and the restructuring of an existing farm into multiple business units, PO volumes surged.   The turning point came when the agricultural enterprise collaborated with Cogent to revolutionise its PO process. Cogent developed an intuitive 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐈 𝐞𝐧𝐠𝐢𝐧𝐞 that understands and reads incoming email requests, effortlessly extracting critical details such as items, quantities, vendor names, and cost centres from diverse formats for Invoices and quotes with handwritten notes to perform complex document extraction and mathematical calculations. It then intelligently identifies the correct approver based on division, spend limits, and their complex approval matrix, ensuring accurate and timely responses from the respective approvers via WhatsApp. No more tedious logins, no navigating complicated ERP dashboards, just straightforward human interaction.   The PO process deployment illustrates the tangible operational value of embedding AI into existing communications channels rather than forcing users into new platforms. The blend of multimodal AI data extraction, business-rule-driven routing, and seamless ERP integration transformed a constrained, error-prone process into a high-speed, low-friction workflow.   This architecture is replicable across industries with distributed teams, high approval volumes, and ERP dependency. The key takeaway: 𝐚𝐥𝐢𝐠𝐧 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐮𝐬𝐞𝐫 𝐛𝐞𝐡𝐚𝐯𝐢𝐨𝐮𝐫, 𝐚𝐧𝐝 𝐚𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐢𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞.   Let’s explore what it could do for your business: [email protected]    #AgenticAI #DigitalTransformation #WhatsAppForWork #AgTech #Automation

14% 𝐨𝐟 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐞𝐧𝐭𝐬 𝐢𝐧 𝐨𝐮𝐫 𝐫𝐞𝐜𝐞𝐧𝐭 𝐩𝐨𝐥𝐥 𝐬𝐚𝐢𝐝 𝐭𝐡𝐞𝐲’𝐫𝐞 𝐧𝐨𝐭 𝐮𝐬𝐢𝐧𝐠 𝐥𝐨𝐰-𝐜𝐨𝐝𝐞/𝐧𝐨-𝐜𝐨𝐝𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐲𝐞𝐭. If that’s you, you’re not alone. But you may be missing one of the biggest levers for agility and scale in today’s tech stack.   Low-code/no-code platforms enable teams to move quickly without relying on overburdened development queues, simplify integration across siloed systems, and bring business users closer to the build process without compromising control. We help teams move from experimentation to enterprise-ready orchestration by designing platforms that deliver real outcomes from strategy to execution, all under one flat-fee subscription.   Remember, these platforms are only as valuable as the outcomes they deliver, and outcomes need structure, scale, and smart integration. Thinking about what low-code/no-code could do for your business? Let’s talk: [email protected]   #LowCodeNoCode #BusinessOutcomes #WorkflowDesign

Low-code/no-code platforms are changing how businesses build, test, and launch solutions, cutting down delivery time and reducing the burden on overstretched tech teams. Some use these platforms to prototype quickly, and others are shifting serious workloads away from traditional dev cycles altogether. But adoption still varies, and many teams are unsure where these tools fit, or how far to trust them.   💭 What role does low-code/no-code currently play in your business? Let us know 👇

If your business has revenue leakage hiding in plain sight, solving it requires more than automation; it needs accuracy, timing, and intelligent design.   We recently partnered with a national organisation to fix a key process that had long been overlooked: billing for external call and SMS costs. The manual system was slow, inconsistent, and costing the business millions in unclaimed revenue. So we built Billy, our intelligent billing automation built with RPA that turned a revenue drain into a streamlined, self-managed engine.   Today, Billy handles scale effortlessly, speeds up cash flow, and ensures nothing slips through the cracks, creating real, measurable impact where it counts. This is what organisations can achieve when technology works quietly but powerfully in the background, freeing up teams to focus on what matters.   If you're curious about how automation could solve a hidden gap in your processes, let’s talk: [email protected]    #Automation #DigitalTransformation #RevenueRecovery #BillingAutomation #RPA #IntelligentAutomation