Old Mutual South Africa

#SUSA2025 returns this October. A gathering of Africa’s brightest minds, boldest innovators, and most driven changemakers all reimagining what’s next through technology, collaboration, and shared ideas. Old Mutual is showing up to listen, to learn, and to spark the kind of progress that moves everyone forward. Because wherever you’re at, let’s go from there. #FutureProofAfrica #OldMutual

From the graduate searching for work to the small business owner keeping day-to-day activities running, global decisions shape local realities, often without including the voices of those they affect most. This year, South Africa holds the presidency of the G20 and B20, where global policies that shape our everyday lives are decided. As a silver sponsor of the B20, Old Mutual is doing more than supporting the event. We are creating space for South Africans to be heard. Through Add Your Voice, we are collecting insights from South Africans on what matters most, be it business growth, job creation or the cost of living, via WhatsApp: https://bit.ly/48goVsL. These contributions will be collated and shared with the B20 presidency, helping ensure that local perspectives are considered in global conversations. Because inclusion only works when every voice is heard where it counts. Read more: https://lnkd.in/dBuD9eSx #AddYourVoice #LetsGoFromThere #B20SouthAfrica

At Old Mutual, we are dedicated to creating spaces where our Chartered Accountants can thrive, connect, and grow. Through OM CA(Libre),our professional network designed to inspire and empower CAs ,we’re thrilled to count down to the Power Spaces Conversation in partnership with the African Women Chartered Accountants (AWCA), themed “The Courage, The Climb, and The Coins.” This thought-provoking dialogue will explore boldness in personal and professional journeys, career and leadership growth, and the value of financial empowerment and wealth creation. With insights from our distinguished moderator Mpho Mookapele CA(SA) and panelists Sindi Mabaso-Koyana and Nazrien Kader , the event reaffirms our shared commitment to enabling finance professionals to lead with confidence and purpose. To reserve the last few in person seats email: [email protected] or to join online click here https://lnkd.in/dgKb4vad #OldMutual

On the final “Wherever you’re at, let’s go from there” feature, Old Mutual experts shared practical tips on seeking trusted financial guidance, such as connecting with an adviser to clarify income, expenses, and priorities, showing how small steps can lead to significant progress in planning for their family’s future.   Mabuti Motau and Witness Ntshikilana joined in a conversation on Gagasi FM and Heart FM respectively as they unpacked listeners uncertainties about where to begin their financial journey. #OldMutual

Wrapping Up International Customer Service Week 2025 : As we close out an inspiring week of celebration, we want to extend a heartfelt thank you to the incredible individuals who are the heartbeat of our customer experience — our Customer Service Champions. This week was a powerful reminder of the passion, dedication, and empathy our teams bring to every interaction. Whether solving problems, offering guidance, or simply listening, your commitment to putting customers first is what sets us apart. To every Old Mutual Team member who goes the extra mile… we see you, we appreciate you, and we celebrate you. Let’s carry this energy forward as we continue to build meaningful connections and deliver service that truly makes a difference. #ICSW2025 #OldMutual

🏆 Award Win Alert! We’re proud to share that Moneyversity+, Old Mutual’s financial edutainment platform, has been awarded the Excellence in Digital Innovation – Africa title at the 2025 Global Insurance Innovation Awards, hosted by The Digital Banker. This prestigious recognition celebrates the trailblazers transforming the insurance and financial services landscape through digital innovation. It highlights platforms that are not only redefining customer experience but also setting new benchmarks for excellence across global and regional markets. At Old Mutual, we’re honoured to be acknowledged as a leader in digital insurance and financial education. This award is a testament to our commitment to pushing boundaries, empowering customers, and driving meaningful change across Africa’s digital finance ecosystem. Here’s to innovation, impact, and inclusive financial education! 💡🌍 #DigitalInnovation #FinancialEducation #MoneyversityPlus #OldMutual

As we wrap up Customer service week, we engaged on the important aspects that contribute towards customer service excellence at Old Mutual. Molise Moloi (MMgt), Marketing Executive, Retail Mass Market profiles how defining a service ethos for the business helps to optimise value chains for unique delivery to customers, to deliver solutions in a way that is unique to Old Mutual. Click below to watch the full video of our executives highlighting the importance of customer service: https://lnkd.in/ddi6fFjw

We are still commemorating Customer service week at Old Mutual and Reabetswe Mosala, General Manager for Alternative distribution shares with us how customer excellence is the fundamentals of how we run our business, ensuring that we live up to the promises we make to our customers. As a business that has been around for 180 years and counting, we are proud to celebrate the customer wins we have seen throughout the years of being a trusted financial service provider. Click below to watch the full video of our executives highlighting the importance of customer service: https://lnkd.in/ddi6fFjw

At Old Mutual, our brand story that spans 180 years was founded on the trust of like-minded individuals and the unwavering belief that people can achieve more together. This endearing legacy demonstrates that we owe our success to our customers. Our motto “certain friend in uncertain times” made us a trusted partner to insurer South Africans, making a real difference in the lives of our customers and the communities we serve. And we have consistently placed our customers at the heart of what we do. Click below to watch the full video of our executives highlighting the importance of customer service: https://lnkd.in/ddi6fFjw #ICSW2025 #OldMutual

Customer Service Week is an international celebration of the value of customer service and of the frontline teams who make it possible. From 6 -10 October 2025, we at Old Mutual are committed in building stronger customer relationships and overall improved customer satisfaction. During Customer Service Week, we celebrate the role that financial institutions play in creating a more inclusive and equitable future. By providing access, we bridge gaps and lift up our communities. Click below to watch the full video of our executives highlighting the importance of customer service: https://lnkd.in/ddi6fFjw #ICSW2025 #OldMutual Thakane Setsabi-Mushonga