Norton 360 Antivirus Review 2025: Is It Still One of the Best?

Norton 360 is our top antivirus recommendation due to its reliable performance, comprehensive security packages, and helpful tools like advanced scam protection. Norton always aces our in-house tests and consistently receives top marks from third-party testers like AV-TEST and AV-Comparatives. 

Norton has a wide range of plans so you can select a basic plan with just an antivirus or a full cybersecurity suite with identity theft protection. Plus, if your device is infected with a virus that not even Norton experts can remove, you'll be entitled to a full refund.

We'll break down why this is our top recommended antivirus in this Norton antivirus review.    

Overview

Price	$29.99–$299.88/first yr
Free plan	No
# of devices protected	Unlimited
Malware scans	Manual and scheduled
Real-time protection	Yes
EICAR test results	3/3
Firewall	Yes
Phishing protection	Yes
Compatibility	Windows, macOS, Android, iOS
Extras	Parental controls, dark web monitoring, cloud backup, software updater, and more
24/7 customer support	Yes
Learn more	Get Norton 360 Antivirus

We last tested Norton 360 on October 13, 2025.

Our experience

Norton works exceptionally well every time we test it. We opted to test out Norton 360 Deluxe on our laptop running Windows 11. 

The main dashboard clearly labels antivirus features like scans and Genie Scam Protection along with extras like the password manager and virtual private network (VPN). 

From the Device Security section, we performed several scans to test Norton 360. The first quick scan we ran detected the dummy malware files we planted on our device prior to installing Norton. This reassured us that Norton can detect viruses from the get-go. 

If you have Windows Defender, you should know that it’ll be disabled automatically when you install Norton 360 on your device. That helps with more efficient protection while not slowing down your computer with numerous processes using the same functions.

Overall, we were very happy with the ease of use of the program and didn't find that it slowed down our computer much at all. The scans were streamlined, the extra features were fun to explore, and the experience was unobtrusive.

Mobile experience

We also downloaded Norton 360 on our Android but were underwhelmed by the app. The start was promising, with the smart scan being completed almost instantly. 

There wasn't a scan complete screen, which was initially confusing. Norton just redirected us to the main dashboard, which read, "You are protected."

We started downloading malware test files, but Norton didn't detect them. Even after running another smart scan, Norton still didn't detect any threats.   

After reviewing Norton's security and scam protection features, it became clear that the app doesn't cover malicious downloads. Instead, Norton will flag threats like untrusted certificates, data harvesting apps, and phishing links.

Norton did flag the phishing test site we visited, at least. Ultimately, the Norton 360 app will have you covered in some regards; it just may not be as straightforward as the desktop app.

Who is Norton 360 antivirus best for?

• Norton 360 is best for those who want additional cybersecurity features to go with its antivirus program. 

Norton offers budget-friendly options like Norton Antivirus Plus, which covers one device, and Norton 360 Standard, which protects up to three devices.

For a plan that covers several devices, you can opt for Norton 360 Select and get even more coverage for 10 devices along with extra cloud backup and LifeLock identity theft protection. There’s also the middle-ground Norton 360 Deluxe plan for people who want something in between.

Norton Antivirus Plus is a great option for those looking for basic antivirus protection. Plus, it comes with 2 GB of cloud backup and the Norton password manager.

However, Norton really shines when it comes to its 360 suites. You'll get options like a VPN, dark web monitoring, parental controls, and LifeLock identity theft protection, depending on how far you climb up the subscriptions. 

Norton 360 cost

Norton ranges in price from $29.99–$299.88/first yr and comes in three main tiers: Standard, Deluxe, and Premium.

The Standard plan starts at $39.99/first yr, the Deluxe plan starts at $49.99/first yr, and the Premium plan starts at $59.99/first yr. 

There's also a more basic version, Norton Antivirus Plus, which costs $29.99/first yr and provides coverage on one device.

Prices for Norton 360 seem to be on par with other antivirus software costs. For example, you can get Malwarebytes for $44.99–$232.49/yr with coverage for up to five devices.

McAfee offers some similar features with price points that are close to Norton at $29.99–$249.99/yr, but you may find a few more options with Norton 360, such as webcam protection and cloud storage.

	Norton Antivirus Plus	Norton 360 Standard	Norton 360 Deluxe	Norton 360 Premium
Price for first year	$29.99/first yr	$39.99/first yr	$49.99/first yr	$59.99/first yr
# devices supported	1	1	5	10
Compatible with	Windows, macOS, Android, iOS	Windows, macOS, Android, iOS	Windows, macOS, Android, iOS	Windows, macOS, Android, iOS
Manual and auto scan
Phishing protection
Firewall
Real-time protection
Password manager
VPN
Dark web monitoring
Parental controls
Privacy monitor
Cloud backup	2 GB	10 GB	50 GB	75 GB
Learn more	View plan	View plan	View plan	View plan

Norton 360 antivirus features

Norton offers the standard antivirus features, including protection against malware, phishing, hacking, and other cyberthreats, along with Norton's Virus Protection Promise. If your device is infected with a virus that can't be removed by Norton or its experts, then you'll get your money back.

We also love Norton for including lots of additional features, so you can rely on Norton for most, if not all, of your cybersecurity needs. One of Norton's standout features is the Secure VPN, which is included with every 360 plan. Any time you can get more security while browsing online, that’s an automatic win for cyber safety.

If you use a PC, you also have access to the Power Eraser tool. The tool removes malware threats from your device, but it’s only compatible with computers running Windows OS.

If you have a Mac, there are still plenty of features available, such as phishing protection and the silent firewall. We’ll cover those in depth so you can see how each one works to protect your information.

Malware and antivirus scan

Along with a database of known malware, Norton 360 uses artificial intelligence (AI) to analyze all files entering your device and then blocks the ones deemed to be malicious. Advanced machine learning gives the software a better chance at catching those stealthy viruses.

You’ll also get behavioral protection when installing new applications. Your Norton software classifies the apps that access your network connection. If one of those apps behaves suspiciously, Norton reports it to you.

Power Eraser

Although Norton 360 doesn’t offer a free antivirus suite, you can get a free standalone malware removal tool. Norton Power Eraser is an app specifically designed to remove even the sketchiest computer viruses. These include forms of malware such as fake security software and scareware.

You don’t have to install this app for it to work. Just note it’s a free download for Windows only, so this option is not yet available for Mac users. You can simply download it and run the program to remove threats from your device.

Phishing protection

Norton 360's phishing protection comes from the Norton Safe Web extension. Norton Safe Web analyzes the sites you visit for security risks and blocks malicious sites. 

With this extension, you may see a red warning in your Norton desktop app when visiting unsafe websites. SafeSearch alerts include:

• Green OK: This site is safe.
• Orange exclamation point: Be cautious, this site may not be safe.
• Red X: This site isn’t safe.

Norton SafeWeb is available for Google Chrome, Mozilla Firefox, and Microsoft Edge. 

Norton also added protection against common scams, known as Genie Scam Protection. The Safe SMS feature will scan your texts for scam links. There's also a Private Browser, which blocks trackers and phishing attempts. 

Firewall

We were pleasantly surprised to find the Norton Smart Firewall feature for more advanced online threat protection. The firewall monitors your network traffic and keeps unwanted apps and users from accessing your device and information.

The Smart Firewall is also designed to detect cryptojacking attempts and prevent them from running in your web browser.

Network protection

The Norton Intrusion Prevention System (IPS) scans all network traffic for security vulnerabilities. The system analyzes your home network to detect security threats that try to gain unauthorized access to your device.

The IPS works with your firewall to detect malware and prevent it from accessing your network. Norton makes using this function easy as it’s integrated into the Safe Web Feature, and it also works on Windows and Mac devices.

Real-time protection

Norton's Exploit Protection works by recognizing a range of malicious behaviors and then blocking only the software that mimics those behaviors.

This zero-day protection feature guards against attacks that can happen when new software is released, so there’s no waiting to discover and remove the threat in the future. Exploit Prevention works with Windows devices but is not available for macOS.

Having Exploit Prevention and IPS enabled helps to protect your device against a range of online threats. Norton recommends that you keep these settings turned on for the best security protection.

Bonus features

Some of the notable bonus features you’ll find with Norton 360 antivirus are parental controls and the Norton Secure VPN. You also get dark web monitoring and SafeCam, which both protect against unique threats to your data and privacy. We’ll cover these in more detail below.

SafeCam

SafeCam is a feature that helps protect your webcam from being hacked. SafeCam alerts you if there are attempts to access your webcam and blocks unauthorized access. Unfortunately, it’s only offered for Windows at this time.

Norton Family

With Norton's parental controls, known as Norton Family, you get security protection for the whole family. Parents can see their children’s online searches and video views. There’s also age-appropriate monitoring and settings to control screen time limits during school time. 

This feature is offered for Windows 7+, Android 8+, as well as the current and previous two versions of iOS.

Norton Password Manager

You need a unique password for each of your online accounts to keep your information safe. But with numerous accounts, that can become a hassle, to say the least.

With Norton’s password manager, you can create complex passwords that are harder to hack while storing them securely in your online encrypted vault. This feature is available across platforms so you can enjoy it with a browser extension on desktop or with a mobile app for iOS or Android.

Norton Secure VPN

Norton Secure VPN is included with Norton 360 and helps keep your devices secure when using public Wi-Fi, as many of these networks aren’t safe. The VPN hides the internet data going to and from your device, so your personal information is less likely to be intercepted by hackers.

Dark web monitoring

Cybercriminals use the dark web to buy and sell your personal information. With Norton dark web monitoring, you get a notification if your information is found floating around the forums of the dark web. 

The service regularly searches places where information is frequently traded to make sure your data stays secure. You can enter information like email address, phone numbers, credit card details, and more for monitoring.

LifeLock identity theft protection

With LifeLock identity theft protection, Norton scans for the use of your personal information and looks for threats. You’ll get an alert to all possible threats by phone, email, text, or mobile app.

There are also live, U.S.-based identity restoration specialists available to resolve identity theft issues. This plan includes $1 million worth in coverage for legal and expert assistance with identity theft problems, plus up to $25,000 in stolen funds reimbursement.

Cloud storage

Norton Cloud Backup stores and protects your files and documents to prevent data loss in case of hard drive crashes, stolen devices, and possible ransomware. You can create a cloud backup for specific files and even copy files from your computer to the cloud. 

At this time, Norton Cloud Backup only works with Windows OS.

Norton 360 test results

In order to make sure an antivirus can actually protect us in the real world, we look at several different sources to determine performance. Some of these tests are done by our team, including timing scan speeds and using tools from the European Institute for Computer Antivirus Research (EICAR) to determine effectiveness.

We also lean on third-party testers to determine how antivirus performs when compared against other options on the market, including AV-TEST, AV-Comparatives, and SE Labs tests. 

Scan speed

• Result: Fast

Norton has several scan types that target different areas of your computer. We tested the duration of the following three scan types:

• Smart scan: Checks security, performance, network and privacy issues
• Full scan: Analyzes your entire system
• Quick scan: Analyzes the whole system drive of your computer

Scan type	Time spent
Smart scan	2 minutes, 47 seconds
Full scan	7 minutes, 43 seconds
Quick scan	2 minutes, 25 seconds

Norton's quick scan took longer than we usually anticipate, but it wasn't unbearably long. For context, we typically expect quick scans to take a minute but Norton took over three minutes. 

However, Norton's full scan was significantly faster than our previous testing. Last time, it took 14 minutes to complete, so our most recent testing halved that duration. 

EICAR test results

• Result: 3/3

EICAR offers tools to help evaluate the effectiveness of cybersecurity products. The samples provided mimic malware and phishing attempts to really give your cybersecurity product a run for its money.

Test	Norton 360 score
Manually downloaded malware	Pass
Drive-by malware downloads	Pass
Phishing detection	Pass

Norton 360 passed all three EICAR tests that we threw at it. Our full scan detected the EICAR malware files and put them in quarantine. 

It also blocked the phishing test webpage once we installed the Norton Safe Web extension.

AV-TEST results

• Result: 18/18 scores for Windows and macOS, struggled with usability on Android. 

Norton 360 was scrutinized by AV-TEST to determine its effectiveness when detecting malware and protecting devices.

Test type	Windows score	macOS score	Android score
Protection	6/6	6/6	6/6
Performance	6/6	6/6	6/6
Usability	6/6	6/6	5/6
Total	18/18	18/18	17/18
Date	August 2025	June 2025	July 2025
Link to test	Link	Link	Link

During its latest rounds of tests, AV-TEST gave Norton 360 perfect scores for protection, performance, and usability with the Windows and macOS platforms. 

Norton was docked one point in the usability scoring with its Android app. It detected one false positive while installing and using legit software from third-party app stores. 

Otherwise, Norton received full marks in the protection and performance tests on Android. 

AV-Comparatives test results

• Result: Near-perfect scores for protection and low performance impact score.

AV-Comparatives is another third-party tester that compares many antivirus software performance by putting them to rigorous, real-world tests.

Test type	Mobile security	Real-world protection	Malware protection	Performance impact (Lower is better)
Score	99.9%	100%	99.96%	4.6
Platform	Android	Windows	Windows	Windows
Date	May 2025	July - August 2025	March 2025	April 2025
Link	Link	Link	Link	Link

Norton 360 did very well in terms of protection, having achieved a perfect score and tying with other powerful antivirus programs like Avast and AVG.

In the malware protection test, Norton tied for fifth with its 99.96% protection rate. Kaspersky came in first with a perfect 100%, so Norton wasn't far behind.

Norton's also improved in the performance tests, coming in third place. This test evaluates the impact of antivirus software on system performance, since they run in the background. The first place antivirus software, McAfee, had only a 2.6 impact score, but Norton wasn't far behind.

Finally, Norton completed its first round of AV-Comparatives mobile security testing in May 2025. It scored a 99.9% protection rate alongside Avast, AVG, and Avira. Norton was only bested by Bitdefender, which scored 100%. 

SE Labs results

• Result: 100%

SE Labs is a U.K.-based third-party testing service that releases quarterly reports for both consumers and enterprises on the effectiveness of antivirus protection.

Test type	Home Anti-Malware Protection
Protection accuracy rating	100%
Legitimate accuracy rating	100%
Total accuracy rating	100%
Date	2024 Q4
Link	Link

In the second quarter of 2024, Norton 360 received a very distinguished 100% accuracy rating, earning it a AAA award (the highest possible). It detected zero false positives and it protected against all the general and targeted attacks SE Labs threw at it.

Norton 360 compatibility

Norton 360 is compatible with:

• Windows 7 with Service Pack 1
• Windows 8/8.1
• Windows 10
• Windows 11
• Android 10.0 or later
• macOS 10.13 or later 
• iOS current version and two previous versions

Browser extensions for Norton Safe Web:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge

Norton customer support

Norton’s Help Center features trending topics and a community forum to help get you the support you need.

Outside of using the Norton website, you can also message its support team on Facebook or Twitter. There’s also a chatbot support feature, which is open seven days a week, 24 hours a day.

We reached out via live chat to see if they'd be able to tell us how to tell if the firewall was turned on. We were able to get to a real person eventually, but there was a bit of a maze of options to navigate through first.

Once we were connected, the agent was polite and knowledgeable, but sometimes took quite a bit of time between responses. It was clear they were talking with multiple people at once.

Phone support is also offered seven days per week, 24 hours a day. You fill out a brief form and get a case number to give to the agent. There’s also a dropdown box to select your country and get a toll-free phone number to call.

Top alternatives

Norton is one of our favorite antivirus software, but that doesn't mean it's perfect. It lacks certain features for Mac, and it could be pricey depending on your antivirus needs. 

We've tested Norton alternatives and recommend these programs. Here's how Norton 360 compares:

Norton FAQs

Bottom line: Is Norton 360 good?

Yes, Norton 360 is a great antivirus that has consistently high scores across the board when it comes to protection. On top of that, you can also get a slew of cybersecurity products, like parental controls, dark web monitoring, a VPN, and scam protection. 

Unfortunately, Norton has no free antivirus so you'll need to spend money to use this program. But with its free trials and money-back guarantees, you have plenty of time to determine if Norton is worth purchasing. 

Of course, the best antivirus software is the one that meets your needs and budget. So if Norton 360 antivirus doesn’t check off all the boxes, other antivirus software may be worth a look instead.

Check out our complete comparisons for more insights:

• Norton vs. Bitdefender
• Norton vs. TotalAV
• Norton vs. AVG
• Norton vs. Trend Micro
• Norton vs. Aura Antivirus
• Norton vs. Avast
• Norton vs. Malwarebytes
• Norton vs. Microsoft Defender