How can we help?
For presale inquiries or technical support, just email support@cookiepal.io
To help us resolve your issue faster, please include the following information in your email:
- Website URL: This helps us identify your specific website and provide relevant support.
- A detailed description of your query: The more specific you are, the better we can understand your problem and offer a solution.
- Screenshots or error messages (if applicable): Visual aids can be very helpful in troubleshooting technical issues.
Business days and support hours
Business days are Monday through Friday, 09:00–17:00 GMT/BST. Messages received outside these hours are treated as received at 09:00 GMT/BST on the next business day.