HCLTech

📸 See highlights from a recent chapter of our Customer Experience Forum with Microsoft where we brought together senior leaders, innovators and clients to explore the future of customer engagement, Contact Center as a Service (CCaaS) and Agentic AI-powered experiences. Throughout the event, conversations focused on how organizations can scale intelligent #CustomerEngagement through AI, with particular interest in the potential of Speech-to-Speech AI to transform customer interactions. Key themes included: 🔹 #CCaaS strategy, deployment approaches and best practices 🔹 Real-world customer transformation journeys and industry perspectives 🔹 Live #SpeechAI demonstrations and client-led discussions The discussions reinforced a broader shift underway across the industry, as AI moves from enhancing customer service to reshaping how organizations design, deliver and scale #CustomerExperiences. 📍 The Customer Experience Forum now moves to Santa Cruz. Stay tuned for more insights and updates from the next edition. #CustomerExperience #AgenticAI #ContactCenter #ConversationalAI

📸 See highlights from our week at #Money2020Europe, where conversations with clients, partners and industry leaders explored what's next for financial services. From discussions at our booth to our fireside chat with Worldline, one theme stood out: financial institutions are increasingly focused on delivering intelligent, autonomous and trusted experiences that create value for both their organizations and customers. Thank you to everyone who joined the conversation and shared their perspectives throughout the week. #FinancialServices

HCLTech and HPE are helping organizations modernize infrastructure, enable intelligent operations and accelerate innovation across hybrid environments. At HPE Discover 2026, we'll be showcasing joint solutions and capabilities, including: 🔹HCLTech AI Factory 🔹HCLTech Sovereign Cloud 🔹DC AIOps Framework 🔹Intelligent DC Networking powered by HPE Networking 🔹Network Assessment Framework 🔹HCLTech AI Force.ITOps with HPE OpsRamp Heading to #HPEDiscover? Connect with our experts at booth #2016 to learn how HCLTech and HPE can help you accelerate AI-driven enterprise transformation. 🔗 Explore our partnership and find more details on our participation: https://lnkd.in/g7kdhYh9

🏆 HCLTech has been recognized as a Leader in Avasant's RadarView™ Aerospace and Defense (A&D) Digital Services 2025–2026 report. The recognition highlights the breadth of our capabilities across the A&D value chain, including: 🔹 Proprietary IP and frameworks connecting engineering, manufacturing and sustainment 🔹 SAP-led modernization with strong product lifecycle management (PLM) and manufacturing execution systems (MES) integration 🔹 AI-led solutions enabling predictive, data-driven operations 🔹 A strong ecosystem supporting secure and scalable delivery Learn more about the recognition: https://lnkd.in/eMCxEd8R Explore our A&D capabilities: https://lnkd.in/e9XT6fnc #Aerospace #DigitalEngineering #AI

🔐 As frontier AI models such as Claude Mythos demonstrate the ability to find, fix and even exploit vulnerabilities at AI speed, securing AI ecosystems has become a business-critical priority. HCLTech is collaborating with #Zscaler on Project AI-Guardian to help enterprises strengthen security, governance and resilience across their AI environments. By combining HCLTech's AI security and governance expertise with Zscaler's Zero Trust platform, we're helping organizations: 🛡️ Strengthen resilience against risks posed by frontier AI models and autonomous AI agents 🛡️ Protect sensitive data and AI assets 🛡️ Gain end-to-end visibility into AI usage 🛡️ Embed policy-driven guardrails across identities, workloads and data 📖 Swipe through to hear from our leaders on how Project AI-Guardian is helping organizations adopt #AI with greater confidence while reducing security and operational risks. 🔗 Read more:https://lnkd.in/d5z6v7DK #AIGovernance #Cybersecurity #ZeroTrust #ResponsibleAI

📖 Our new research in partnership with Cambridge Service Alliance (part at the University of Cambridge) explores a question many organizations are now facing: what separates GenAI initiatives that scale from those that stall? 🔗 Learn more: https://lnkd.in/eSFQH7rk Drawing on cross-industry interviews and insights from GenAI architects, service leaders and business and IT stakeholders, the research highlights the outsized role of early design decisions in shaping long-term outcomes with four areas consistently emerging as critical to success: 🔹 Governance and guardrails 🔹 Operating models 🔹 Technology architecture 🔹 Talent and ways of working Explore the full report ‘Designing Generative AI Deployments for Success: Right Structure at the Design Stage to Maximise Impact’ featuring insights from HCLTech leaders Swapan Johri, President, Growth Markets and Ashish Kumar Gupta, Global Head, New Business Incubation Group.

📡 At DTW Ignite 2026, we're showcasing how telcos can accelerate their evolution into intelligent, autonomous TechCos built for sustained growth. As the telecom industry shifts from vision to value, we join the conversation on delivering measurable impact at scale across networks, platforms and customer experience transformation. If you'll be in Copenhagen for #DTWIgnite, join us to learn how we're helping communications service providers (CSPs) accelerate this transformation. 📖 Follow #HCLTechAtDTW for updates and insights from the event. 🔗 Learn more about our presence: https://lnkd.in/gnFEdjtD #TelecomTransformation #TheNextEraOfTMT

🛡️ HCLTech has launched a new Cybersecurity Fusion Center in Mississauga, Ontario, expanding our global #cybersecurity operations network and strengthening our presence in Canada. Designed to help organizations advance their journey toward #TotalResilience, the center brings together: 🔹 AI-powered security operations and Frontier AI-driven threat intelligence 🔹 Sovereign cybersecurity capabilities aligned with local regulatory and data requirements 🔹 Integrated RiskOps to provide a unified view of cyber, operational and business risk 🔹 Advanced threat detection, response and recovery capabilities 🔹 Global expertise delivered through local talent and support 📖 Swipe through to read insights from Jagadeshwar Gattu, President, Digital Foundation Services, HCLTech, on how this investment reflects our commitment to Canada's digital future, strengthening resilience against evolving cyber threats. Read more: https://lnkd.in/eU9J-tNz HCLTech – Canada

We’ll be at this week’s Zenith Live 2026 to highlight how organizations can build total resilience powered by Zero Trust and AI. We’ll be showcasing how our solutions are helping enterprises: 🔹 Accelerate Secure Access Service Edge (SASE) and Zero Trust transformation 🔹 Reduce cyber risk with (Continuous Threat Exposure Management) (CTEM)-driven strategies 🔹 Enable AI-led SecOps acceleration 🔹 Protect data across cloud and GenAI environments 🔹 Drive seamless large-scale security transformations with Zscaler integrations If you’re attending, join us in Vegas to meet our experts, explore client success stories that show how our end-to-end managed security services are helping organizations stay ahead of evolving cyber threats. Learn more: https://lnkd.in/g6e8f4RX

📺 Pradeep Menon, Country CEO and MD at Charles Schwab India, joins Payal Aggarwal, Head of Global Capability Centers for Financial Services at HCLTech on ET Now, to discuss how leading GCCs are shifting from execution-led models to owning outcomes as AI reshapes the industry. From faster onboarding to deeper customer understanding and more actionable use of market data, they explore how outcome-driven, platform-first GCCs are standing apart as they scale impact across the enterprise. ▶️ Watch the full conversation here: https://lnkd.in/dearnT4J #GCC #InvestmentBanking #FutureOfFinance