Open Source Knowledge Management Software

Apache Answer is an open-source software project under incubation at the Apache Software Foundation (ASF). It empowers you to build a robust question-and-answer (Q&A) platform to thrive your community at ease. Apache Answer is capable for but not limited to: Community Forum: Open discussions and knowledge sharing within your online community. Help Center: Provide a central location for users to find answers to frequently asked questions (FAQs) and troubleshoot issues related to your product or service. Knowledge Base: Create a searchable repository of valuable information and best practices for your team or organization. Discover more by yourself.

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.

Have a look at the Video below for details. Refer Wiki Page for more instructions. I created this Virtual Machine for 2 reasons: 1. Very little initial setup work required to make a Team Document System live, within minutes. 2. This system should keep running for Years, without requiring any further Updates / Breakages. New Points: 1. If needed, change the utf8 line below, to match your language charset, in the corresponding php files, in the htdocs folder: $result['client_encoding'] = 'utf8'; OR 'client_encoding' => 'utf8' in PHP Files: all_categories.php all_scripts.php index.php login.php phpgen_settings.php

Store information for customer support, company intranet, employee training, and more with our secure knowledge management software. KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. Our knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. Use it to share knowledge. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, or any other type of information. How to install KBPublisher https://www.kbpublisher.com/kb/installation-5/

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