Best Small Business Communications Software
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Compare the Top Small Business Communications Software as of January 2026
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What is Small Business Communications Software?
Communications software enables users to exchange information through various digital channels, including messaging, voice, and video. It facilitates real-time and asynchronous interactions across devices and networks, enhancing collaboration and connectivity. Common types include email clients, VoIP applications, video conferencing tools, and instant messaging platforms. Businesses and individuals rely on these solutions for remote work, customer support, and team coordination. Advanced features such as encryption, AI-driven automation, and integration with other software improve security and efficiency. Compare and read user reviews of the best Small Business Communications software currently available using the table below. This list is updated regularly.
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1
Shape Software
Shape Software
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today.Starting Price: $119 -
2
ULTATEL
ULTATEL
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.Starting Price: $14.95 per user per month -
3
Rise Vision
Rise Vision
Since 1992, Rise Vision has been empowering organizations worldwide to communicate, teach, and collaborate better. Trusted in over 100 countries, our all-in-one platform offers easy-to-use digital signage, seamless screen sharing, powerful emergency alerts, and support for a wide range of devices. Whether you use our recommended media player and displays or bring your own hardware, Rise Vision ensures you’re up and running in minutes with 600+ professionally designed templates and world-class support. Rise Vision is the all-in-one platform for digital signage, screen sharing, and emergency alerts. Rise Vision helps you communicate, teach, collaborate, and improve safety affordably with easy cloud-based digital signage, screen sharing, and emergency alerts—all backed by world-class support and flexible hardware options.Starting Price: $11/month per display -
4
Titan
Titan
Bend, don’t break with Titan’s flexible business solutions and forms for Salesforce. Our scalable Salesforce Forms and software is rapidly developing a reputation as the gold-standard in Salesforce integration, and it’s easy to see why. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms in Salesforce and applications cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build web portals, sign documents, generate docs, send surveys, automate contracts, fill out forms in Salesforce, and so much more in just a few simple clicks. No code required and AI assisted! This is all 100% Salesforce integrated, empowering you to send data to the #1 CRM and pull it back in real-time. No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!Starting Price: $12 per month -
5
Cloudbrink
Cloudbrink
If you’ve ever dealt with slow VPNs, or clunky ZTNA agents that degrade app performance, you’re not alone. Many IT teams are stuck balancing security with usability—and often end up sacrificing both. Here is a different approach. The high-performance ZTNA service that is part of a personal SASE solution from Cloudbrink can upgrade or replace traditional VPNs while fixing the performance and complexity that come from other vendors in the ZTNA and SASE space. Built as a software-only service, Cloudbrink delivers sub-20ms latency and 1Gbps+ speeds per user using dynamically deployed FAST edges and a proprietary protocol that recovers packet loss before it impacts the app. Security isn’t bolted on—it’s built in. With mutual TLS 1.3, short-lived certs, and no exposed IPs, Cloudbrink provides real zero trust without making users suffer through poor connections or overloaded POPs. If you’ve been burned by “next-gen” solutions that still feel like 2008, it might be time for something new. -
6
Medsender
Medsender
HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date.Starting Price: $99 per month -
7
Robin
Robin Powered
Robin’s workplace platform is built with hybrid work in mind and has specialized tools for visitor management, meeting room management and flexible desk booking. Get everything you need to help people find coworkers, conference rooms, and welcome guests to the office. Robin’s visitor management makes it easy for teams to invite and coordinate people visiting the office. Gain actionable insights around office capacity trends, team-by-team stats and meeting room usage. Need more in-depth reporting? Exports from Robin can be uploaded into PowerBI, Excel, or other tools for more granular analytics.Starting Price: Free -
8
LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
9
Kixie PowerCall & SMS
Kixie
Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required! -
10
CloudFiler
Dinamich Ltd
CloudFiler is an email filing and search tool that works on all Outlook platforms including Android phones & tablets, iPhones, iPads, all popular browsers, Macs and ARM based devices. It was created using up-to-date development technologies by the original architect of the Oasys email management system previously owned by Arup and the Excitech Mail system owned by Symetri. File to: the cloud, Windows folders, SharePoint, OneDrive, Egnyte, etc. Built to work with Exchange on-line and Microsoft 365 it provides a fast and reliable email filing and search service via whatever device you happen to be using at the time. CloudFiler is a web Add-in and thus works with 'New Outlook'Starting Price: £7/user/month -
11
InMoat
InMoat
Take back control of your inbox. InMoat lets you select the types of emails that are important to you so that you never miss a beat! Smart Filters that you select will always be prioritized and sent to your Inbox. Your VIP List of Contacts Emails from within your organization such as your boss and colleagues are always going to be prioritized by default. InMoat lets you keep your Trusted Contact list up-to-date so that you can ensure your VIP list of contacts is always prioritized in your inbox. Your @InMoat Folder Review the non-so-urgent and less-important emails when it is convenient for you — so you're not wasting time in the middle of your workflow. Review all of your other emails in your @InMoat folder to be reviewed whenever you want. Your InMoat Dashboard Keep your inbox up-to-date by managing your email priorities from your InMoat dashboard. Review your suggested contacts to add to your Trusted list, update your Trusted Contacts, and update your Smart Filters.Starting Price: $9 per month -
12
FrameworX
Tatsoft
Tatsoft’s FrameworX is the complete, modern SCADA and IIoT platform for building high-performance industrial applications. Designed for edge-to-enterprise use, it unifies operations, data, and AI under one scalable, .NET-based architecture. Features include real-time data modeling, historian, alarms, reports, audit trails, scripting in C#, VB.NET, JavaScript, and Python, plus 100+ native drivers for PLCs, DCS, OPC, and MQTT (broker/client/SparkplugB). Build once—deploy anywhere with zero client installs and full web, mobile, and desktop access. Includes every module from day one: Devices, Alarms, Historian, Reports, Security, and DevOps tools. Proven in 5,000+ global deployments, FrameworX powers mission-critical operations across industries with reliability, unlimited scalability, and transparent licensing. (FrameworX was formerly known as FactoryStudio.)Starting Price: $750 -
13
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
14
SpeechSage
SpeechSage
SpeechSage: Turn Your Audio into Insightful Conversations Transform how you interact with audio content using SpeechSage, the cutting-edge tool that transcribes your audio files into precise text—and then takes it further. With SpeechSage, you can ask detailed questions about the transcribed text, and get instant, intelligent answers tailored to your needs. Perfect for professionals, researchers, and content creators, SpeechSage helps you save time by making audio content searchable and actionable. Whether it’s interviews, lectures, meetings, or podcasts, our intuitive platform turns your audio into a powerful resource you can interact with. How does SpeechSage work? Step 1 - Upload your audio file Step 2 - SpeechSage will automatically transcribe the audio into text Step 3 - Ask questions; After the transcription is complete, you can interact with the text Step 4 - Save and Share; Save your transcription for future reference and share it with other peopleStarting Price: $5 per transcription -
15
NXTPulse
NXTPulse
NXTPulse offers cutting-edge innovations that can elevate your business operations significantly. The platform is packed with a variety of features, including seamless integrations with Microsoft Teams, which enhance its functionality. With its extensive capabilities, NXTPulse empowers you to work flexibly from any location at any time. It is compatible with leading platforms such as Office 365 and numerous popular CRMs. You can rely on NXTPulse to manage your hosted voice solutions, freeing you from that responsibility. Regular updates and new features ensure that the platform remains current and effective. Strong SSL security safeguards the connections. 3cx Integrations - M365, Microsoft Teams, Microsoft Dynamics, Google Workspace, Hubspot, Sales force, Connectwise, Freshdesk, Freshsales, Freshworks, Zoho, Zendesk, Pipedrive and much more Self-Managed or Fully Managed options to fit your needs All inclusive licenses and SIP Trunk included No per Minute or per number cost.Starting Price: $79.99 per month -
16
DirectSuggest
DirectSuggest
DirectSuggest's award-winning employee suggestion box app streamlines the employee feedback process so employees can be easily heard and their company can effectively leverage their collective knowledge. We make it simple for employees to make suggestions on any device surrounding company created categories with the assurance they automatically arrive to the proper decision-maker. Every employee can also collaborate on suggestions via voting and commenting to enhance the quality of ideas. DirectSuggest only costs $0.50 per employee per month, and we have incredibly high ROI/Savings potential with an average 33X return on investment. The implementation process is also quite easy, and normally upon being committed and properly prepared to do so, setting up DirectSuggest from start to finish can be completed in as quickly as a week or less.Starting Price: $0.50 per employee per month -
17
TecWerks
TecWerks
We have the ideal VoIP solution for those looking to simplify their office and mobile communications. TecWerks is different from other telecom providers. We offer options that scale from the smallest of companies, to large multi-site national companies, without the sticker shock. With our telecom plans, you will save BIG TIME on your phone services. There are no hidden costs. Do you need to leave the office from time to time? Our VoIP phone systems are mobile friendly. Never miss that important call when you cannot be there. Take the office with you, without advertising your cell phone number. Do you have remote office workers, or field staff? No problem. We have the solutions that will fit your needs. We customize telecom packages to fit the needs of your business. Our VoIP (voice over IP) systems lowers costs, increases accessibility and scale for your business that is completely portable. From basic to advanced cloud-based voice over IP solutions – we’ve got you covered.Starting Price: $125 -
18
PixelMixer
PixelMixer
Meeting summarization, action items, highlights, video messaging, interactive knowledge wiki - all powered by advanced AI. PixelMixer enables teams work smarter by automatically capturing important details shared during meetings. Now those details can be instantly accessed later, even by both those who were unable to attend. • Meeting Summarization and Action Items - Ensure clarity and accountability • Chapter and Topic Detection - Quick access to information • Slack and IM Notifications - Realtime collaboration • Trending Topics - Stay informed • Knowledge Graph - Personalized relevance Knowledge is your most valuable asset; make it perpetually accessible with PixelMixer! PixelMixer is a hosted cloud service that works on any browser or mobile device. The service integrates brilliantly with Slack, Zoom, Webex, RingCentral and Google Meet.Starting Price: $10 per month -
19
My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
20
SMTP.com
Ziff Davis
Reliable SMTP relay and email delivery services. Powerful email delivery services that enable you to send and track high volume emails effortlessly. Integrate and start sending in minutes. All your transactional, email relay and email delivery needs under one roof. Whether you need a low-latency email delivery provider for your transactional emails, scalable infrastructure for high-volume sends or reliable backend solution for your marketing campaigns, SMTP is built to deliver. Reputation Defender is SMTP’s proprietary technology that uses big data to proactively monitor your email list health and safeguard your domain and IP reputation among ISPs by suppressing bad emails in your sends from hard and soft bounces. This ensures your delivery rates and inbox placement incrementally gets better over time.Starting Price: $25 per month -
21
ClickSend
ClickSend
ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.Starting Price: $20 minimum topup -
22
TeamViewer
TeamViewer
TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.Starting Price: $24.90 per month -
23
Basecamp
Basecamp
Basecamp is the preferred collaboration tool for thousands of teams worldwide. Features like project management, file sharing, chat, Card Table, and others make it easy to keep work tight and organized. Managers love using Basecamp with their teams. With Basecamp, having to sync up over meetings is a thing of the past. The activity feature allows you to see what's everyone working on and how projects are progressing. Want to know if Basecamp is right for you? Try managing your next project with Basecamp. Your first 30 days are free.Starting Price: $15.00/month -
24
Zoho Meeting
Zoho
Zoho Meeting is a robust online conferencing solution specifically built for business collaboration. Completely browser-based, Zoho Meeting allows you to host online meetings, video conferencing, lead-nurturing webinars, product launches, sales presentations, and marketing demos with your employees, partners, and clients. With Zoho Meeting, you can quickly create secure online meetings and webinars using any mobile device, from anywhere at any time. Key features of Zoho Meeting include screen sharing, audio/video collaboration, recording and replay, built-in chat, RSVP scheduling, email reminders, webcam sharing, collaborative whiteboard, and more.Starting Price: $1 per host per month -
25
WorkInSync
WorkInSync
WorkInSync is a SaaS solution that enables companies to establish hybrid workplaces and bring employees to office safely. With features such as employee scheduling, hotdesking and hoteling, conference room management, parking and cafeteria management, WorkInSync powers workplaces of the future and empowers employees to work anywhere, anytime. With WorkInSync’s Team Calendar, employees can make their office visits more productive by knowing beforehand which colleagues they can collaborate with. WorkInSync’s Vaccination Tracker, Health Questionnaire and Contactless Access Management enables companies to keep workplaces safe by only allowing eligible employees to visit the office. WorkInSync’s integrations with Microsoft365, MS Teams, Google Workspace, Slack, and multiple HRMS systems and identity providers allow companies to seamlessly add WorkInSync to their existing workflows. WorkInSync is used by 350,000 employees at over 180 companies globally.Starting Price: $2.50 per user per month -
26
Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
27
Textmagic
Textmagic
Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.Starting Price: $24.50/500 texts -
28
DMARC Report
DuoCircle
A DMARC reporting solution for MSPs, service providers, and businesses who need to monitor and manage a large number of domains for DMARC compliance. Block malware and phishing attacks. Monitor domain security and boost deliverability with one easy-to-use platform. With DMARC Report, it’s super easy to monitor email configurations for suspicious activity and stop non-compliant emails before they hit inboxes. This high-volume tool can secure multiple domains for your clients or your business and report on robust analytics from the intuitive dashboard. You can safeguard outbound mail to protect your sender reputation, as well as leverage strong filtering policies for inbound emails. The platform automatically generates aggregate and forensic data reports that track any DMARC failures for your domains. If suspicious activity is detected, DMARC Report will send threat alert notifications to any email address that needs to be in the loop.Starting Price: $100/month/2 million emails -
29
KrispCall
KrispCall
KrispCall helps you manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). Get international numbers right from the comfort of your home. KrispCall helps you own national, toll-free, local, shortcode, and international numbers (for over 100 countries) in no time. Manage your call logs effortlessly. KrispCall’s unified callbox allows you to handle and monitor your business calls, recorded conversations, texts, and voicemails all from a single window. Earn trust of your international clients by calling them through their local numbers. KrispCall offers international phone numbers for your business at the most affordable price. With our embeddable widget, you are just a click away from your customers. Clients can now call you directly without hassles by simply clicking on the KrispCall’s widget embedded in your website.Starting Price: $15 per user per month -
30
Rocketseed
Rocketseed
With Rocketseed professional business email signature software you can create and manage company email signatures simply, securely and at scale. Centrally control your corporate email signatures to ensure a consistent brand image on every business email. Transform every email into an engaging marketing channel with targeted interactive banner campaigns delivering a 99% open rate and 20%+ engagement. Drive traffic to your website, social profiles and sales platform and track and analyze every recipient click using Rocketseed’s reporting dashboard. Rocketseed is compatible with all email clients so you can create and manage email signatures for Microsoft 365, Google Workspace and Exchange and your business email signatures will display perfectly on every device. SME and enterprise businesses worldwide trust Rocketseed email signature management software. To get started, book a 15-minute personalized demo.Starting Price: $1 sender/month
