Best Customer Communications Management Software in Asia
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Compare the Top Customer Communications Management Software in Asia as of January 2026
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What is Customer Communications Management Software in Asia?
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications. Compare and read user reviews of the best Customer Communications Management software in Asia currently available using the table below. This list is updated regularly.
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1
Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
2
telbee
telbee
telbee adds voice messaging to your website, or lets you create standalone voice recorder URLs to share via social media, podcast, email or QR code. Your visitors, customers and community can speak their mind when it's convenient, then get on with their day – no more frustration. You can listen to their messages or read them transcribed in 50+ languages, whether in our team inbox, in your email client or anywhere else via Zapier (coming soon). Then continue the conversation by voice - yourself or the right person in your team - adding text, images and links if helpful. We provide many features to customise your voice channels to match your usage cases and brand. So whether it's for growing sales and retention, providing support, gathering feedback, collecting content, coaching clients, engaging advocates, or anything else where hearing and relating person-to-person really matters, we make it easy to build rich human relationships and understanding - all while saving time vs typing.Starting Price: $0 -
3
Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
4
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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