Compare the Top Help Desk Software in the UK as of December 2025

What is Help Desk Software in the UK?

Help desk software is enables companies and organizations to provide customer service and technical assistance. It is designed to streamline communication between customers and technical teams, and to create a central repository of information and solutions to common problems. Help desk software often includes features such as automated ticketing, asset tracking, and customer feedback surveys. Compare and read user reviews of the best Help Desk software in the UK currently available using the table below. This list is updated regularly.

  • 1
    Front

    Front

    Front

    Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.
    Starting Price: $19.00/month/user
  • 2
    todo.vu

    todo.vu

    Kitovu Pty Ltd

    todo.vu combines task and project management with time tracking and billing to provide a flexible, all-in-one productivity tool for freelancers, consultants and teams. Managing any number of client tasks or in-house tasks is made simple. Users can capture tasks quickly, organize their workload visually, delegate, collaborate, and track any time spent on tasks – at any hourly rate. todo.vu integrates tasks with time tracking and billing so this time tracked on tasks converts into itemized billing reports quickly and easily, as todo.vu calculates time-cost totals in the background. See where every minute of your workday goes, track team and project progress, get paid properly for your time, and use real data to fine-tune the way you work. All of this leads to improved efficiency, profitability, and service transparency that exceeds client expectations. todo.vu is $9 per month per user, capped at $99 per month; every user after the eleventh user is free.
    Starting Price: $0/month
  • 3
    SuiteCRM

    SuiteCRM

    SuiteCRM

    SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM Ltd who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is Open Source, so it’s completely FREE to use, with no limitations on users.
    Starting Price: Free
  • 4
    Unifize

    Unifize

    Unifize

    Speed up innovation and continuous improvement by 3x in 30 days. Unifize is a software platform that makes innovation, quality, and CI processes collaborative. This helps manufacturing companies bring better products to life, faster. Whether you start with a single solution or deploy Unifize across all functions, you can be sure it works well in your environment. The templates are infinitely customizable and eliminate silos by connecting your processes together. Unifize is the only PLM tool that focuses on bringing teams together in a real-time collaborative environment to solve problems and manage critical innovation processes. If you're looking to upgrade to a complete quality suite, look no further. Unifize is the only eQMS that makes every quality process collaborative and easy to follow. Stop paying lip service to your APQP/PPAP processes. Bring teams together in a dedicated real-time conversation for every record.
    Starting Price: $100 per month
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