Best Incident Management Software in Mexico
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Compare the Top Incident Management Software in Mexico as of January 2026
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What is Incident Management Software in Mexico?
Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software in Mexico currently available using the table below. This list is updated regularly.
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1
Resolver
Resolver
Resolver gathers all risk data and analyzes it in context — revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks — whether compliance or audit, incidents or threats — and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Choose the risk intelligence software used by over 1000 of the world’s largest organizations. Resolver makes it easy to collaborate and collect data from across the enterprise, allowing teams to fully understand their risk landscape and control effectiveness. Understanding your data is one thing; being able to use it to drive vital action. Resolver automates workflows and reporting to ensure risk intelligence turns into risk reduction. Welcome to the new world of Risk Intelligence.Starting Price: $10,000/year -
2
PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets. -
3
SpinOne
Spin.AI
SpinOne is an all-in-one, SaaS security platform that protects SaaS data for mission-critical SaaS applications, including Google Workplace, Microsoft 365, Salesforce and Slack, by delivering full visibility and fast incident response. It eliminates fundamental security and management challenges associated with protecting SaaS data by reducing the risk of data leak and data loss, saving time for SecOps teams through automation, reducing downtime and recovery costs from ransomware attacks, and improving compliance. SpinOne solutions include: -SaaS Backup & Recovery -SaaS Ransomware Detection & Response -SaaS Data Leak Prevention & Data Loss Protection -SaaS Security Posture Management SpinOne also integrates with popular business apps – Jira, ServiceNow, DataDog, Splunk, Slack, and Teams – to help you save time and reduce manual workloads. Exciting News: Spin.AI recognized as a Strong Performer in The Forrester Wave™: SaaS Security Posture Management, Q4 2023 Report. -
4
Onspring
Onspring GRC Software
Onspring is an award-winning GRC automation and reporting software. Our SaaS platform is known for flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without IT or developers. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts & probabilities based on risk tolerance - Capture & relate financial, operational, reputational & third-party risks - Map controls to regulations, frameworks, incidents & risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Lifecycles - CMMC - BC/DR FedRAMP moderate environment available.Starting Price: $20,000/year -
5
FireHydrant
FireHydrant
FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.Starting Price: $20 per user -
6
Smartflow
Smartflow
Smartflow is a SaaS company that has built a platform for digitizing and optimizing inspections & checks. The platform's digital core is performing inspection-related tasks. Smartflow supports various companies in industrial verticals in preparing, performing, and reporting inspections. Our mission is to help field operators and inspectors complete their inspections in one visit to the worksite with zero errors. We are committed to creating an improved work experience that will allow the inspector to have instant access to the checks that have been carried out before, get a clear overview of what important matters emerged from those checks, and enable them to work faster cleaner and safer. Smartflow is a SaaS cloud-based solution. With the platform & app you can digitize all rounds of inspections, work processes, workflows, and frontline operations. Smartflow is a smart data capture solution that generates valuable data & insights working both online & offline.Starting Price: €295 Entry Fee / Monthly Price -
7
TaskCall
TaskCall
TaskCall is an automated incident response and management platform designed for IT and DevOps teams. It offers on-call management, AIOps, workflow automation, live call routing, analytics, status page and integration tools. Trusted across industries like retail, healthcare, financial services and government. TaskCall helps organizations detect, respond to and resolve incidents faster, minimizing downtime and improving team collaboration.Starting Price: $9/user/month -
8
Klaxon
Klaxon Technologies
Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.Starting Price: $0.61 per user, per month -
9
CoScreen
CoScreen
CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Collaborate and work together in real-time with 2-10 participants through collaborative screen sharing and high-quality video and audio chat. Share any application window with a single click. Your team members can edit them instantly as if they were their own windows and share their windows with you at the same time. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections Use cases: standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, and many more...Starting Price: Free -
10
incident.io
incident.io
Simple. Powerful. Effortless incident management. With a beautifully simple interface, powerful workflow automation, and integrations with all your existing tools, prepare for incident management like never before. We make adoption easy by meeting your teams where they already work in Slack, and integrating seamlessly with all the tools you already know and love, including Jira, Statuspage, and PagerDuty. We guide your teams through the most stressful times. Now anyone can run incidents with confidence so you can scale your organization without slowing down. Create consistency instantly with our easy to build workflows. Automate tedious processes from sending update emails to execs to compiling post-mortems, so you can focus on fixing and building world-class products. Avoid duplication and reduce unnecessary distractions by running more transparent incidents. You can assign roles and actions, provide incident updates, and find an overview of all live incidents.Starting Price: $16 per responder per month -
11
xMatters
Everbridge
xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.Starting Price: $9 per user per month -
12
Activu
Activu
Activu makes any information visible, collaborative, and proactive for people tasked with monitoring critical operations and incidents. Our customers automatically see, share, and respond to events in real-time, with context, to improve incident response, decision-making, and management. Activu software, systems, and services benefit the daily lives of billions of people around the world. Founded in 1983 as the first U.S.-based company to develop video wall technology, more than 1,000 control rooms and command centers depend on Activu. The most Intuitive, Flexible, Feature rich wall control on the market. Organize information easily based on specific user needs. Easily create Layouts and Templates based on user needs. Organize, place and even move information across multiple video walls. Organize information assets in easily accessible, searchable Spaces. Support for virtually any information source type. -
13
TheHive
TheHive Project
A scalable, open source and free Security Incident Response Platform, tightly integrated with MISP (Malware Information Sharing Platform), designed to make life easier for SOCs, CSIRTs, CERTs and any information security practitioner dealing with security incidents that need to be investigated and acted upon swiftly. Multiple SOC and CERT analysts can collaborate on investigations simultaneously. Thanks to the built-in live stream, real time information pertaining to new or existing cases, tasks, observables and IOCs is available to all team members. Special notifications allow them to handle or assign new tasks, and preview new MISP events and alerts from multiple sources such as email reports, CTI providers and SIEMs. They can then import and investigate them right away. Cases and associated tasks can be created using a simple yet powerful template engine. -
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StackPulse
StackPulse
StackPulse automates and orchestrates incident response and management, enabling a continuous approach to software services reliability. The StackPulse platform gives SREs, developers and on-callers the context and control necessary to analyze, respond to, and resolve incidents across the entire stack, at any scale. StackPulse transforms how engineering and operations teams operate software and infrastructure services. Our Platform makes it easy to get started collaborating with a suite of incident management tools, from automated war room creation, to data capture and auto-generated postmortems. The data captured during these incidents then generates recommendations for playbooks and triggers that result in significant reductions in MTTR or improvements in SLO adherence. StackPulse identifies risk based on specific patterns of your organization’s unique monitoring, infrastructure, and operational data, and then recommends automated playbooks tailored to your organization. -
15
Harness
Harness
Harness is an AI-native software delivery platform that helps engineering teams achieve excellence by automating and streamlining the entire software delivery lifecycle. It enables continuous integration, continuous delivery, and GitOps for multi-cloud, multi-region deployments with increased speed and reliability. Harness simplifies infrastructure as code, database DevOps, and artifact management to improve collaboration and reduce errors. The platform offers AI-powered testing, incident response, chaos engineering, and feature management to enhance quality and resilience. Harness also provides cloud cost management, security testing orchestration, and developer insights to optimize performance and governance. Trusted by leading enterprises, Harness accelerates innovation while reducing manual effort and risk. -
16
Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
17
Rootly
Rootly
Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience. -
18
Kroll Cyber Risk
Kroll
We are the world incident response leader. Merging complete response capabilities with frontline threat intelligence from over 3000 incidents handled per year and end-to-end expertise we protect, detect and respond against cyberattacks. For immediate assistance, contact us today. Tackle every facet of today and tomorrow’s threat landscape with guidance from Kroll’s Cyber Risk experts. Enriched by frontline threat intel from 3000+ incidents cases every year, our end-to-end cyber risk solutions help organizations uncover exposures, validate the effectiveness of their defenses, implement new or updated controls, fine-tune detections and confidently respond to any threat. Get access to a wide portfolio of preparedness, resilience, detection and response services with a Kroll Cyber Risk retainer. Get in touch for more info. -
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All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.Starting Price: $4.99/user/month -
20
D3 Smart SOAR
D3 Security
D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR's Event Pipeline normalizes, de-dupes, enriches and correlates events to remove false positives, giving your team more time to spend on real threats. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. -
21
Agari
Fortra
Use Trusted Email Identity to protect workers and customers from advanced email attacks. Advanced email attacks target a major security vulnerability that legacy email security controls do not address. Agari gives employees, customers, and partners the confidence to trust their inbox. Unique AI with over 300m daily machine learning model updates understands the good to protect you from the bad. Global intelligence powered by trillions of global email messages provide deep insights into behaviors and relationships. Years of experience defining the email security standards that have been adopted by Global 2000 companies. -
22
Swimlane
Swimlane
At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance and IT/OT operations problems. With Swimlane, enterprises and MSSPs benefit from the world’s first and only hyperautomation platform for every security function. Only Swimlane gives you the scale and flexibility to build your own hyperautomation applications to unify security teams, tools and telemetry ensuring today’s SecOps are always a step ahead of tomorrow’s threats. Swimlane Turbine is the world’s fastest and most scalable security automation platform. Turbine is built with the flexibility and cloud scalability needed for enterprises and MSSP to automate any SecOps process, from SOC workflows to vulnerability management, compliance, and beyond. Only Turbine can execute 25 million daily actions per customer, 17 times faster than any other platform, provider, or technology. -
23
LMNTRIX
LMNTRIX
LMNTRIX is an Active Defense company specializing in detecting and responding to advanced threats that bypass perimeter controls. Be the hunter not the prey. We think like the attacker and prize detection and response. Continuous everything is the key. Hackers never stop and neither do we. When you make this fundamental shift in thinking, you start to think differently about how to detect and respond to threats. So at LMNTRIX we shift your security mindset from “incident response” to “continuous response,” wherein systems are assumed to be compromised and require continuous monitoring and remediation. By thinking like the attacker and hunting on your network and your systems, we allow you to move from being the prey to being the hunter. We then turn the tables on the attackers and change the economics of cyber defense by shifting the cost to the attacker by weaving a deceptive layer over your entire network – every endpoint, server and network component is coated with deceptions. -
24
PT Industrial Security Incident Manager
Positive Technologies
The PT ISIM hardware appliance performs non-stop monitoring of ICS network security, helps to detect cyberattacks in their early stages, identifies negligent or malicious actions by staff, and promotes compliance with cybersecurity legislation and industry regulations. Ease of ICS connection and self-learning technology make PT ISIM a good fit for small businesses, especially when security staff are in short supply. PT ISIM can power a security operations center (SOC) for monitoring of ICS threats and effective security management across geographically dispersed sites. A flexible mix of components makes PT ISIM easy and quick to deploy, with minimal configuration required, on infrastructures belonging to companies in any industry. Whether rapid or gradual, scaling up is always a smooth process on even the most complex networks. The monitoring architecture of PT ISIM is passive-only. -
25
Query Federated Search
Query
Query is a federated search platform delivering a single search bar to access all your security-relevant data, wherever it is stored. The Query Federated Search Platform unlocks access to and value from cybersecurity data wherever it is stored (in the cloud, third-party SaaS, or on-prem), regardless of vendor or technology, and without requiring centralization. This leads to massive cost savings, more efficient security operations across real-time and historical data sources, and reduced security analyst ramp-up time. -
26
OnSolve
OnSolve
Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app. -
27
7AI
7AI
7AI is an agentic security platform built to automate and accelerate the entire security operations lifecycle using specialized AI agents that investigate security alerts, form conclusions, and take action, turning processes that once took hours into minutes. Unlike traditional automation tools or AI copilots, 7AI deploys purpose-built, context-aware agents that are architecturally bounded to avoid hallucinations, and operate autonomously; they ingest alerts from existing security tools, enrich and correlate data across endpoints, cloud, identity, email, network, and more, and then produce full investigations with evidence, narrative summaries, cross-alert correlation, and audit trails. It offers a complete security stack: detection to triage alerts (filtering out noise and up to 95–99% of false positives), investigations (multi-system data-gathering and expert-level reasoning), and unified incident-case management (auto-populated cases, team collaboration, and handoffs). -
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LogicHub
LogicHub
LogicHub is the only platform that automates threat hunting, alert triage, and incident response. The LogicHub platform is the only one to marry automation with advanced correlation and machine learning. Its unique “whitebox” approach provides a Feedback Loop for analysts to easily tune and improve the system. Leverages machine learning, advanced data science, and deep correlation to threat rank each IOC, alert, or event. A full readable explanation of the scoring logic is provided along with the score, so analysts can rapidly review and validate results. As a result, 95% of false positives can be safely filtered out. Furthermore, new and previously unknown threats are automatically detected in real time, exponentially reducing Mean-Time-to-Detect (MTTD). LogicHub integrates with leading security and infrastructure solutions to provide a holistic ecosystem for threat detection automation. -
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Cofense Reporter
Cofense
Our SaaS-enabled email toolbar button lets your users report suspicious emails with one click, plus standardizes and contains the threat for incident responders. Your SOC gets instant visibility to real email threats, allowing your organization to stop them faster. To date, organizations have lacked an efficient process for gathering, organizing, and analyzing user reports of suspicious emails that may indicate early stages of a cyber attack. Cofense Reporter provides organizations with a simple, cost-effective way to fill this information gap. Cofense Reporter and Cofense Reporter for Mobile empowers users to proactively participate in an organization’s security program. By simplifying the process for employee reporting of suspicious email, Cofense Reporter makes it easy for your employees to report any suspicious email they receive. -
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Cutover
Cutover
The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.
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