Best Small Business IT Management Software

Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.

Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

LabStats tracks software and hardware usage on campus. Usage data lets you optimize your IT spending, help students find what they need, and properly allocate staff, software and hardware. Build custom solutions with direct access to live and historical data using our RESTful API and your preferred BI analytic tool, or our Power BI Dashboard Templates, to easily identify powerful and actionable insights. Export hardware, software, and user data at scale. Now you can analyze multiple years' worth of data sets across campuses with LabStats’ Power BI Dashboard Templates. Dynamically show students what’s available, remotely and on campus. Give students simple, easy, self-serve access. Offer remote access, display live availability maps, and provide students with a mobile app that guides them directly to available resources, all with LabStats. Priced to fit college and university budgets, LabStats is just $14/license annually + set up fee. Site-wide licensing is available.

Haltian Empathic Building is a solution for digital workplaces. Saves you time, provides more choice, is super easy to use, and helps you to be healthier. The Empathic Building digital twin guarantees a superb end-user experience and delivers the key data for operational excellence. The solution combines features such as find and book desks and meeting rooms, find people to co-create and collaborate, navigate to rooms with wayfinding, share your voice and raise important issues. Haltian Empathic Building for return to office after COVID-19 pandemic is the optimal solution that is easy to use, includes a safe environment for collaboration, optimization of space, removal of frictions, and employee empowerment.

Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore.

Ariadne Maps is a high-tech company that provides detailed indoor and customer analytics with its cutting-edge artificial intelligence approach. This approach enables indoor and outdoor localization in many industries, such as transportation, malls, retailers, and airports. We use advanced artificial intelligence algorithms for precise and anonymous tracking of passengers and customers to help companies optimize their infrastructure, e.g., minimizing congestion and having better-targeted advertising and marketing while maximizing the satisfaction and experience of consumers. Ariadne Maps is based in Munich, Germany, and has been operating for years. With our rapid growth, we vision enabling physical businesses to leverage the data they have been exposed through the whole time. In this vision, our strong team, advisors, investors, and partners give us the confidence to advance, expand and succeed.

How can you serve your customers better than your competition without understanding them? The world’s most trusted behavioral analytics engine helps businesses create a digital presence that engages customers and keeps them coming back. Experience Analytics (Tealeaf) is an AI-powered behavioral analytics product that helps marketers and application owners create a digital world customers can’t wait to use. Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.Leverage AI to solve abandonment. Struggle analytics alerts you to customer struggles in your digital world and helps you quantify business impact so you can prioritize fixes. Save time and take action with AI-powered anomaly detection. Capitalize on opportunities and quickly correct failures. When performance is abnormal, either good or bad, Experience Analytics (Tealeaf) tells you right away, along with the “why” (the top contributing factors to spikes and dips).

Certero for Enterprise ITAM is the easiest, fastest and most resource-efficient way to discover, inventory and manage your IT assets, from mobile to desktop, datacenter to cloud. It’s faster to implement and configure, which means you start delivering value to the organization quicker. It’s easier to use, so your total cost of ownership is lower. And it’s better at capturing and analyzing inventory data on all hardware and software, so you can do more with the insights Certero for Enterprise ITAM has to offer. Discover and collect inventory data across all your platforms, from Windows desktops & servers to Linux and Unix, on-premises and in the cloud, as well as Android and iOS mobile devices. What’s more, you can also discover and inventory assets like printers, routers, infrastructure and much more. Includes Software Distribution, Patching, Reporting & can integrate with any Service Desk CMDB. Certero are fully ISO27001 Certified for Information Management Security peace of mind.

Ivanti offers integrated IT management solutions designed to automate and secure technology across organizations. Their Unified Endpoint Management platform provides intuitive control from a single console to manage any device from any location. Ivanti’s Enterprise Service Management delivers actionable insights to streamline IT operations and improve employee experiences. The company also provides comprehensive network security and exposure management tools to protect assets and prioritize risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility.