IVR (Interactive Voice Response) software enables automated communication between customers and a business through voice prompts and touch-tone or speech recognition. It allows customers to interact with a system using their phone's keypad or voice, enabling them to perform tasks such as checking account balances, making payments, or routing their calls to the appropriate department without human intervention. IVR software often integrates with other systems like CRM, ticketing, and help desk software to provide a seamless customer experience. By using this software, businesses can reduce call center workloads, enhance customer satisfaction, and streamline operations. Compare and read user reviews of the best IVR software with a Free Trial currently available using the table below. This list is updated regularly.
CallTrackingMetrics
Star2Billing S.L. (ESB65173742)
Kixie
Call Center Studio
net2phone
Quality Unit
ConneXio
Genesys
Xenialab
Aircall
Talkdesk
PhoneWagon
iCallify
Telebu
ClickPoint Software
VoiceTree Technologies
Monster VoIP
Yeastar
WhatConverts
Go4Clients
Katalina Technologies Pty Ltd
Ricochet360
FluentStream
RingRoost
Qubicles
Nuxiba Technologies
Interactive Powers
CloudCall
NCH Software
Ulex Innovative Systems