Best IVR Software in Japan

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.

Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.