Best Knowledge Management Software in Germany

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Inmagic Presto, a web-based knowledge management solution, assists users in capturing, distributing, and accessing information to improve effectiveness. With Inmagic Presto, users can build a single venue for sharing, managing, and finding organizational knowledge resources. Inmagic Presto allows users to leverage community information via social tools, speeding time to results, and building knowledge. Inmagic Preso also enables users to search across internal and third party information assets.

Greater efficiency in the development of manufacturing technologies. In the current economic climate, it is becoming increasingly important to reduce the cost of manufacturing technology development and reduce the time to market for new products. This is especially true for knowledge-intensive high-tech companies such as those in the semiconductor and photovoltaic industries, pharmaceuticals, etc. camLine offers a complete solution with software and services that enable companies to leverage their existing knowledge, optimize their R&D workflow and develop their manufacturing technologies faster and more cost-effective. Through close integration with already available MES, RMS, SPC and other solutions at the customer site, the transition from the initial idea to series production can take place much faster and more seamlessly. To help achieve these goals, camLine offers the Process Development Execution System (PDES), XperiDesk. PDES improves project and technology planning.

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.