Best Municipal Software in Australia

Track Assets, Equipment & Inventory using easy-to-configure software for Mobile, Web and Desktop Apps for Asset Management. See all the proven and best practice industry solutions built with WiseTrack

A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.

Eagle Eye Tracking Software was created and developed by business owners, who were once in your shoes, and understand the pain points and challenges encountered when managing the operations of a mobile workforce and wheel-based fleet. Programs that almost work to meet all your mobile workforce management needs, but not quite. Empowered with integrated GPS tracking features, to auto account for mobile workforce productivity by job, route, vehicle, or driver, along with auto generated reports, which are intuitive, straightforward, and user-friendly. Exasperated while falling behind and not having enough time to communicate or verify work completed with your operators and technicians, as well as your customer. Empowers management with expanded controls to reduce costs for business growth.

With UtiliSync811 your locators will receive tickets in real-time, review the tickets on a map showing your utilities and clear the tickets, all from the field. No more time wasted going back and forth to the office. Eliminate the need for your locators to flip back and forth between a utility map and the ticket information. The ticket locate area and utility GIS layers are shown on one map. All tickets are saved to the device and your locator can go offline at any time. No special configuration is required. Adding photos is so easy, you can have your locators take a photo of every ticket they clear. Your locators will be able to clear their tickets in seconds using pre-populated forms. Your locators can add a screenshot of the map to the ticket. This is an easy way to show the layout of your utilities. Add text, arrows, symbols and more to images to add additional information.

SDL Desktop is a powerful desktop application for municipal staff that connects departments and automates processes. SDL Portal is a web-based tool for residents and municipal staff to conveniently access public data. Municipal staff can use the portal as a quick reference tool whereas residents can engage with their municipality through the portal. SDL Mobile is a mobile app allows for increased field productivity. Inspectors, sub-code officials and other municipal field employees can process inspections, manage tasks and access property history on the go.

Governments, utilities, universities, and commercial campuses tap into Cartegraph's asset management, work order management, and space management software to better manage their assets, track work, optimize space, and spend smarter. Cities, counties, parks, and utilities trust Cartegraph software to help them manage their assets, increase efficiency, and spend smarter. Our city asset management software guides you through the asset inspection process, ensuring the right info gets captured. Use Cartegraph One asset management app to enter notes, attach photos, and schedule follow-up tasks from the field. Better understand where an asset is at in its overall lifecycle. Use age, predicted performance, and inspection data to schedule proactive, condition-based maintenance tasks.

Perfect for any municipality with a "new business office" mindset, where efficiency and culture win out over bottlenecks and red tape. With Skyward's Municipality Management Suite, you will have the tools in place to build a high-performing culture your whole team can rally around. Features include data-rich position management, payroll, and built-in ACA compliance tools. With Skyward's Municipality Management Suite, you can implement stronger financial controls to mitigate fraud opportunities. Features include accounts payable and receivable, budget forecasting, and a real-time general ledger.

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

Your community is about infrastructure and assets—and everything it takes to keep it running. The tasks pile up and the work keeps coming. And all of this creates data and history. Information when captured, made easily accessible, and preserved, becomes invaluable for so many reasons. Beehive public asset management software was built to connect you to your community’s infrastructure and assets in a simple way. The ultimate goal being to help you capture, preserve and use data to make more informed decisions. No more guessing where an asset is located or piecing together what work has been done to it. No more relying on disparate tools, paperwork or memory to uncover critical questions or prioritize efforts around assets and infrastructure.

Meet safety compliance obligations with Rapid Permit to Work. Rapid’s permit to work system is an online work authorization and permit to work compliance software solution. What if your workers could request work permits online and your team could validate and issue permits from their devices? Rapid Permit to Work is an online safety management system software that streamlines the process of issuing permits and managing the safety of your workers. It enables your organization to gain control over high safety risk activities and meet workplace safety regulations. Rapid Permit to Work effortlessly supports the entire lifecycle of every permit and work authorization, and is customizable to any industry and businesses of any size. To be used with Rapid’s other safety management software, such as Rapid Contractor Management, Rapid Induct and Rapid Access.

Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth.

Whether residents need to pay bills, find out about garbage day, access city resources, or simply stay up-to-date on city news, our platform is the one-stop-shop they need. Simplicity analytics helps you understand how residents consume your content. Observe the open rate, notification click-through rate, subscribers, and more. Collect, categorize and assign suggestions for improvements to the right people. Suggestions are received to your private inbox and are not visible to others. Collect opinions from your residents through simple polls and questionnaires. Get quick insights on current issues and topics that resonate in your community.

GovOnTrack is a Cloud Based, Web Based, Mobile Friendly, Government ERP application that includes Utility Billing, Fund Accounting, Payroll, Court Management, Work Orders, Permits, Facility Rentals software.

Innovative Asset Management is an important key to becoming a SMART City. MaintStar’s Municipal Asset Management Software moves you from Good to Great! In today’s rapidly evolving “Do more with Less” municipal environments, the Public Sector needs high-end technology solutions. With MaintStar’s Public Works Municipal Asset Management Software you’re better organized to manage assets, track work, and spend smarter. Much of today’s asset management software only tracks work orders. Comprehensive analysis and sophisticated software are our crucial difference. Our “Easy-to-Use” Asset and Maintenance Management cloud-based permitting software system solutions are the first step on your journey to a better community. Proper maintenance of storm water assets is essential for keeping your community safe. Without it, the next big storm could cause floods, clogged catch basins and congested culverts—not to mention angry citizens or even lost lives.

Easy-to-use database can be customized to your specific needs, with a wide variety of data fields. Find and update records instantly! Optional public burial record view. Your paper or CAD cemetery maps are seamlessly linked to burial location and lot owner information for interactive "map-it" and "navigation". Once new burials are added, they instantly appear within your cemetery map. View scanned paper records and computer files in one seamless, easy-to-use records management system. Commonly used by office staff, funeral homes and the public to search new burials and availale lots as well as historical records. All scanned records can be merged with a new CemeteryFind search database so you never have to give up your old paper records.

Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.

Fixi helps you to report issues such as broken street lights, overflowing waste bins or loose pavement tiles and assign handlers to them.A report is easily made with the Fixi platform. The reporter is kept informed directly of the action taken. Incoming reports are easily assigned to the correct handler. The handler sees the work required in Fixi and can keep the reporter directly informed. Fixi operates entirely in the cloud so you are always up to date. Implementation takes one day at most. The dashboard provides a visual overview of all the issues per category, region, team and handler. Issues can be forwarded to external contractors. Suppliers can be involved via intelligent links.

Your users configure the homepage that suits them. The areas of interest and the features they use the most are thus accessible at a glance. Propose content and a tree structure adapted to your user types. Examples: residents, visitors, new arrivals, parents, seniors and many more! Offer the same experience and the same level of information to your different audiences. Our applications are fully multilingual! Your mobile application retains the graphic charter of your municipality while adapting to the mobile format (logo, colors, coat of arms, etc.). We update your mobile application free of charge to adapt to the evolution of your needs and those of your citizens. Your city's mobile application will be available in smartphone and tablet format on Apple and Android. Your city's mobile app automatically picks up news and events from your website. Also, we automatically retrieve all of your Facebook feeds.