Best Process Documentation Software in Africa
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Compare the Top Process Documentation Software in Africa as of June 2025
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What is Process Documentation Software in Africa?
Process documentation software is designed to assist businesses in the organization and storage of their company's procedures. It provides a digital platform to store, organize, and share step-by-step instructions for any task or project. Process documentation software helps streamline existing processes with easily accessible data that can be referenced quickly. This type of software ensures that all employees are on the same page by providing clear procedural guidelines so everyone is working from the same source of information. Finally, process documentation software provides an efficient way for businesses to keep accurate records of their internal activities over time without having to manually enter data into written documents. Compare and read user reviews of the best Process Documentation software in Africa currently available using the table below. This list is updated regularly.
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1
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights.Starting Price: $34 per month -
2
Titan
Titan
Bend, don’t break with Titan’s flexible business solutions and forms for Salesforce. Our scalable Salesforce Forms and software is rapidly developing a reputation as the gold-standard in Salesforce integration, and it’s easy to see why. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms in Salesforce and applications cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build web portals, sign documents, generate docs, send surveys, automate contracts, fill out forms in Salesforce, and so much more in just a few simple clicks. No code required and AI assisted! This is all 100% Salesforce integrated, empowering you to send data to the #1 CRM and pull it back in real-time. No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!Starting Price: $12 per month -
3
SafetyCulture
SafetyCulture
SafetyCulture is a workplace operations platform trusted by 85,000+ teams to work safely, meet higher standards, and improve every day. 1. Streamline operations by eliminating paper processes - with simple checklists your teams can complete on any device. 2. Get the job done with seamless task and issue management - whether a team member spots something that needs fixing during an inspection, or while on the go, it’s easy to create and assign tasks to hold the right people accountable. 3. Reduce downtime with total asset visibility - gain unique visibility via sensors and telematics data o 4. Onboard, train, and upskill teams seamlessly - deliver bite-sized training that fits into the flow of your team’s work. No matter the device or location. 5. Workplace communications fit for the frontline - close the communication gap with a message system frontline teams love to use.Starting Price: $19.00/month/user -
4
Opus●Guide
Opus●Guide
Opus●Guide is a tool to systematize your business. Create and manage processes, SOPs, onboarding, training, and knowledge. Chrome extension to generate documents fast, Follow your usual process, just click on buttons. Captures automatically and your process instruction is generated. Finalize your process instruction, and assign roles for easy access to an organization. Systematize your business seamlessly. With our extension, you can quickly capture your screen and create beautiful instructions with screenshots. Create step-by-step instructions in seconds. Capture screenshots, just by clicking on buttons. With Opus●Guide you can create step-by-step instructions in seconds. Click "start" in the extension to automatically capture screenshots and highlight the pointer while you do your process. Edit your newly created instruction.Starting Price: $6/month -
5
Miro
Miro
Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.Starting Price: $8 per month -
6
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
7
Document360
Kovai
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.Starting Price: contact us -
8
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
9
Lucidchart
Lucid Software
Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.Starting Price: $7.95/month/user -
10
Flokzu
Flokzu
Powerful cloud BPM and Workflow Suite, made agile & friendly. Flokzu is a no-code / low-code SaaS to define and automate business processes and workflows between people, involving electronic forms. It enhances the collaboration between people who perform different tasks in an organization or team. You have in just one place every form, document or file, search through them, manage pending tasks, define alerts, and integrate with other systems, eliminating the need of complex spreadsheets and endless emails. Flokzu was a spin-off of a company with +18 years of experience in the corporate Business Process Management (BPM) world and several global awards. We felt the market needed a powerful solution on the cloud, yet simple and affordable. We wanted to democratize the technology behind process automation. We created a powerful enough tool to run complex business processes but also easy to use and show results in hours. Join +10.000 subscribed organizations from +140 countries!Starting Price: $18.00/month/user -
11
Tettra
Tettra
Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.Starting Price: $99 per month -
12
Trace
Tracework.ai
Struggling to onboard new team members or hand over tasks quickly? 🚀 Trace helps you document best-practice workflows and hack-arounds in seconds; making onboarding, async demos, and knowledge sharing seamless. Capture and share how-to guides in seconds. Instantly create step-by-step instructions for any task—so you can stop repeating yourself and focus on the work that matters. Trace records your process quietly in the background as you go. Just hit “Start Recording.” It automatically turns your actions into a clear, visual guide. Share it instantly with your team. The best part? The links always reflect the latest version. You’re great at what you do—now let others learn from you. With Trace, it only takes moments. Skip the manual documentation with guides that write themselves. Customize each guide with your own notes, images, and steps. Share knowledge effortlessly with one-click access. Cut down on repeat questions by embedding guides directly into your existing tools.Starting Price: $78 Lifetime deal -
13
Nuclino
Nuclino
Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos. Nuclino is trusted by over 12,000 teams and companies across the world.Starting Price: $5.00/month/user -
14
SweetProcess
SweetProcess
Stop doing it all yourself, use SweetProcess to document all those repetitive tasks that eat up your precious time, so you can grow your team and grow your business. Document how things get done. Finally, get those repetitive tasks out of your head and documented, so you’re not stuck doing everything yourself, forever. Whether you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business. Focus on the work that matters. Document processes, procedures and tasks in one place so you can stay focused on growing your business. Whether you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business. Empower your team with all the information they need to do their job right. By documenting repetitive tasks in one place there's less emails and no more guesswork.Starting Price: $99 per month -
15
Gluu
Gluu
Encourage team collaboration and improve business processes with Gluu, the process success platform. With Gluu, businesses can take advantage of three products in one integrated platform, which lets them make any process or task easy to understand, execute, and improve. Gluu can be used for business improvement initiatives, including compliance and auditing, knowledge sharing, risk management, continuous improvement, and systems implementation.Starting Price: $5.00/month/user -
16
ProcessPlan
ProcessPlan
ProcessPlan manages every process, workflow, task and decision to ensure your company runs flawlessly every day. Then, our Machine Learning (AI) analyzes your processes and automatically improves their results. The Machine Learning will increase sales, improve quality, maximize profits, reduce costs, increase customer satisfaction, improve response times, reduce rework and much more. In fact, the system will handle most management tasks for you and reduce your management time by around 60%. Our system will help you discover the process steps, the people involved, and the data collected along the way. All the information is discovered and delivered to you in an organized way. Process documentation used to be tedious and time consuming. Not anymore. Once the process steps and people are discovered, the system will assemble your process diagrams and produce printable process documentation with one click.Starting Price: $12 per user per month -
17
Navvia
Consulting-Portal
The Navvia Process Designer is the easiest and most cost-effective way to design and document processes. With features such as prebuilt templates, easy-to-draw flowcharts, automated document creation, requirements gathering, and online collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers. -
18
Bit.ai
Bit Tech Labs
The World's Most Powerful Workplace and Document Collaboration Platform. Built for teams and individuals to create, collaborate, and organize all your work in one place from anywhere in the world. Create fast dynamic notes, documents, wikis, knowledge bases, projects, client deliverables, training guides and client portals, while integrating across the apps you work with. Organize all your work in one place. Use Bit for smart notes, research, freelance work, client deliverables, classwork & more in one beautiful place. Work with your team, clients, partners or students, regardless of where they are located and collaborate on projects together in real-time. Utilize guest access to bring clients, partners and contractors into your world. Bit scales across your entire organization, regardless of whether everyone is in one location or distributed across the globe. Keep all your company knowledge across departments, teams, projects, and clients organized in one central hub.Starting Price: $8 per user per month -
19
TeamFlow
TeamFlow
Create clear and consistent process diagrams. Make it easy for everyone in your organization to understand what's going on. Build a Process Repository for your organization. This gives your team a single source of truth for all your process documentation. With TeamFlow® your diagram is more than just a picture. Each diagram is a fully-featured graph data model of your process. TeamFlow® uses a universal data model giving you more than just a picture. Jump right in and create your process diagram in seconds. Drag and drop tasks, meetings, decisions and more to bring your process to life. Easily visualize your process with clean shapes and colors so that everyone in your organization can understand your process flows. TeamFlow® uses a simple and easy-to-understand design language so that your process diagrams have a consistent look each and every time. TeamFlow® is committed to privacy and security at every level.Starting Price: $10 per month -
20
Scribe
Scribe
Share how-to in seconds. Automatically generate step-by-step guides for any task. Spend less time explaining and more time doing. Scribe captures your processes behind the scenes while you work. Just click “Start Recording.” Scribe auto-generates a visual step-by-step guide based on your workflow. Share Scribes in an instant. The best part? The links are always up to date. You’re the best at what you do. Now show everyone how it’s done. With Scribe, it’ll only take seconds. Ditch the copy-paste with automatically generated step-by-step guides. Personalize instructions with customizable text, steps and images. Disseminate know-how fast with one-click sharing. Reduce repeat questions by embedding Scribes in existing tools. Move fast while reducing risk with auto-redaction for sensitive information. Protect your know-how with enterprise-grade security and controls.Starting Price: $29 per month -
21
Paxray
Paxray
Paxray, is a hybrid platform combining process and task mining functionality with no integration headaches (as required by traditional process mining solutions) and all on-premise or in a client's private cloud, alleviating security concerns when sensitive data is handled. All data is processed and analyzed on site. Accurately identify business process improvements, automation potential, check compliance, check software license overspends, automatically create workflow and RPA documentation, time factoring, case ID tracking. Automatic detection of all current live workflows Extensive anonymization rulesStarting Price: $10,000 -
22
ProcessMaker
ProcessMaker
ProcessMaker is an open source business process management (BPM) and workflow management software solution. Featuring an intuitive and user-friendly drag-and-drop interface, ProcessMaker allows users to improve efficiency as they build, run, report, and optimize their business processes. For a highly efficient, production-ready, and multi-language compatible BPM platform, turn to ProcessMaker. Core features include Rest API, responsive form designer, basic dashboards, output document builder, user portals and cases inbox, user management, among others.Starting Price: $1,500 per month -
23
HEFLO
HEFLO
BPMN 2.0 modeling in the cloud, complete documentation, publication, approval and feedback. Define responsibilities, tasks, deadlines, forms and standardize the operation. Generate indicators. It’s time to put the house in order. Define processes, clarify responsibilities on your team, set up forms and deadlines, and standardize the operation. Get to know HEFLO’s business process control capabilities and turn your business into an competitive organization. With the HEFLO management panels you can make decisions based on real facts. Management is better with numbers.Starting Price: $10 per user per month -
24
Admincontrol Board Portal
Admincontrol
Our board portal is a secure and efficient tool for interaction and document sharing among the board, executive management and other key stakeholders. We offer data rooms tailored to document sharing, process support and access control within due diligence and other business-critical processes. For Admincontrol, security and privacy are at the center of everything we do; in developing our solutions, as much as in day-to-day operations and activities. This is a place where employees genuinely care about each other, while focusing on building strong professional teams. Employee satisfaction is measured at 5.5. on a scale of 1-6. That says a lot! Visit our career center to see our vacancies and sign up for updates. 100.000+ users currently benefit from our solutions. Our solutions are tailored for board work and due diligence. Digital collaboration & document sharing. -
25
Hightail
OpenText
In-house or outsourced, anyone can join the collaboration. Collect feedback from multiple reviewers in one place, always on the latest version of the file. Securely share large files with instant recipient email notifications, and know when your content has been accessed with file delivery and send tracking. Manage creative projects with tools made for visual content. Start a project to manage creative assets, feedback, decisions and approvals in one place. Sync files from Microsoft OneDrive and Dropbox, respond to feedback without leaving Adobe Creative Cloud and address feedback on the go with our mobile apps.Starting Price: $12 per user per month -
26
Whatfix
Whatfix
Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance. -
27
Pellio
Pellio
Manage all your business processes with our intuitive software platform. Create enterprise level processes, manage and share them with your entire organization the easy way. Managers get to spend only 50% of their working hours for the company's strategic priorities. Set the daily tasks for your employees and put your time to better use, growing your business. Set step-by-step instructions for your team to follow. Let employees execute their pre-assigned tasks, track their daily progress and get the satisfaction of a job well done. Tell your team what to do and how to do it. Prioritize their tasks and tell them who to escalate to, if necessary. Never spend another minute explaining people how to do their job. Forget company memos or looking for them in a drawer or a binder. Put your processes on a desktop, tablet or phone. Allow different access levels to your employees, depending on their company role (export to PDF or Doc format is also available). -
28
Salto
Salto
Salto simplifies, streamlines and automates the day-to-day efforts of business operations teams. By translating the configuration of business applications to a structured textual representation, Salto's platform unlocks unprecedented agility, scale and accuracy. Salto created a structured language that enables text-search, re-use of configs, in-line documentation, and more, our built-in Git client allows you to easily audit and document changes, debug and revert to previous versions. Finally, we enable you to automate tasks and processes that will save you time, and reduce human errors, bugs and breaks. Our approach stems from importing foundational best practices from the software development world and applying them to business application configuration. In the same spirit, Salto is an open source company and has an open architecture, which enables you to use it along with your other tools, such as CI servers, Git, Jira, and others. -
29
BatchMan
HONICO Systems
BatchMan is a Workload Automation and Job Scheduling software with market experience of more than 20 years. Automate and monitor your business processes for SAP and nonSAP from a single point of control: By swiftly processing any kind of background jobs and smoothly integrating with the SAP Standard system, BatchMan enables central, cross-system control and administration of your IT tasks and other processes, hybrid, on-premise or in the Cloud. Why BatchMan WLA? • Central planning, control & monitoring of cross-system processes (SAP / non-SAP) • Automatic recovery functions & alerting • File backup & switchover functionality in case of maintenance or failures • Completely integrated process documentation, • Change history and error acknowledgements • Extensive possibilities for reporting and mass changes • Graphical modeling of process chains • SAP S/4HANA certified -
30
Comm'ant
Comm'ant Nederland BV
Comm'ant is a BPM & QHSE management system (SaaS/Cloud/On-Prem) Comm'ant Process & Forms is used for integrated process management, quality management, continuous improvement (PDCA/DMAIC). Comm'ant improves the collaboration and results: People / Process / Performance Key functionalities: 1. Process-chain structuring, process modeling, input/output mapping, process documentation 2. Process controls mapping (IT, HR, CPI's, Standards, Risk and Control, Knowledge) 3. Secure access (SSO / MFA / MS Azure AD sync) 4. Personal and job related information (MyComm'ant) 5. Multi language & automatic translation (via deepl.com over) 6. Single company management system / corporate multi-site management systems 7. Registration tools, case management tools with workflow, actions, notifications, reporting, dashboard. (no-code apps)Starting Price: €210 per month