Best Survey Software of 2026 - Reviews & Comparison

SurveyLegend

SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.

1,860 Ratings

Starting Price: $19.00 per user per month

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Odoo

Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.

1,629 Ratings

Starting Price: $25.00/month/user

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Sogolytics

Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform.

864 Ratings

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LiveHelpNow

• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies

15 Ratings

Starting Price: $21.00/month/user

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Checker Software

Checker Software Systems

Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently. Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools. Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.

12 Ratings

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SurveyJS

SurveyJS is a product family of four open-source JavaScript libraries that provide you with all the advantages of a custom-built in-house survey application while significantly reducing time-to-market and resources required to get the system up and running. The libraries are compatible with most popular JavaScript frameworks and can communicate with any server that can post and get a request in JSON format, which makes them server- and database-agnostic. The product family is composed of: > An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses. > An self-hosted drag-and-drop form builder that features an integrated CSS-based theme editor and a GUI for conditional rules. > PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser. > The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables.

Starting Price: 499/once

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SurveyLab

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

13 Ratings

Starting Price: $49.00/month

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QuestionPro

QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.

11 Ratings

Starting Price: $99/month for 1 year

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MultiRater Surveys

Peoplogica

MultiRater Surveys has been designed to assist learning & development consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform provides a range of template surveys - 180 Degree Performance Reviews - 360 Degree Leadership Development Surveys - Employee Feedback/Engagement Surveys - Mental Health & Wellbeing Surveys - Customer Pulse Surveys This platform also possesses the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. For those looking for an online survey platform to add onto an existing Human Resource Management System, MultiRater Surveys offer highly customizable API integrations that will allow you to receive actionable data structured to fit your system. Sign up for a 14 Day Free Trial today (no payment details required)

10 Ratings

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Qualaroo

ProProfs

Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.

9 Ratings

Starting Price: $64/Month 20% off

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Spark Chart

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.

7 Ratings

Starting Price: $25/month

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Alchemer

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app.

7 Ratings

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Qualtrics XM Platform

Qualtrics

The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Listen to the voice of your customers, improve the experience gap, increase loyalty and sales. With Qualtrics Customer XM, you get the power of the latest listening engine technology, business intelligence with predictive analytics, and all the actionable capabilities for timely closure. In this way, you will gain a holistic understanding of your customers' experience and take appropriate actions that result in significant impact.

7 Ratings

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WebMaxy Analyzer

WebMaxy

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.

6 Ratings

Starting Price: $33/month

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Hotjar

Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

6 Ratings

Starting Price: $99 per month

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Extellio

Extellio International AB

Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.

4 Ratings

Starting Price: $30 per month

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Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.

4 Ratings

Starting Price: $199.00/month

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FastField Forms

Quickbase

FastField offers a flexible and easy-to-use solution to transform your paper forms into dynamic mobile forms to save time and money – with no technical experience required. Replace your paper inspections, work orders, safety checklists and more by quickly creating a digital version. With FastField’s user-friendly Form Builder you can design perfectly tailored forms for your business and dispatch them to users working remotely in the field. The FastField Mobile App provides a robust interface for users to complete and submit forms wherever they are, even without an Internet connection. Submitted forms are converted to pixel perfect PDF and Word reports all in your own look and feel. FastField supports anything from simple data and report delivery to highly customized business workflow. FastField Business Insight’s platform helps you transform your data into meaningful information with real-time data visualization to identify trends in specific segments of your business.

2 Ratings

Starting Price: $20.00/month/user

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Netigate

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

2 Ratings

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Key Survey

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

2 Ratings

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Global Patron

GlobalPatron.com

The world's most versatile online form builder. Create Secure Forms. No Coding Required. Create surveys to capture and analyze thoughts, opinions, and feelings of your target market - to be able to make more informed decisions. Create online quizzes to measure knowledge, or as a means of segmenting your audience, and driving traffic to your website. Gather any type of information based on your requirements - be it a complex registration form, or a simple enquiry form. Securely collect payments from anywhere in the world, with funds being deposited directly into your local bank account. Effortlessly collect feedback from all verticals and accelerate your business.

1 Rating

Starting Price: €5.56 per month

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Informizely

Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.

1 Rating

Starting Price: $59 per month

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Formsite

Easily create professional online forms, surveys and workflows! Use our drag & drop form builder to easily create your own online form or survey. Choose from over 100 customizable templates and 40 question types to create registrations, customer surveys, order forms, lead forms and more. Share a secure link to your form or embed it into a page on your site. Your forms are automatically responsive for all device types: desktops, tablets, and phones. We handle hosting your form and processing your results. Receive your results in real-time with email notifications. Export your results or integrate them with third party services and payment processors. Securely share stylish reports featuring tables and charts. Completely customizable using our Look & Feel tools. Start with several pre-made themes, and further customize your forms to match your own branding. A form tailored for you.

1 Rating

Starting Price: $14.95/month

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Feedbackly

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

1 Rating

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Dooblo

Create CAPI market research tablet surveys quickly and easily. With SurveyToGo you can automatically deploy complex surveys including images and videos to hundreds of tablets in the field and conduct your surveys offline or online. Centralized project management lets you stay on top of your projects, quotas and interviewers locations to ensure your customers get accurate and timely responses. Experience the state-of-the-art Quality Control subsystem which has been built and integrated from the grounds up into the SurveyToGo platform. From GPS location tracking & silent voice recordings through suspicious interview flagging conditions, and all the way to our dedicated Quality Control operations console, SurveyToGo mobile survey software enables you to quickly approve/reject interviews and control the entire quality control process like no other.

1 Rating

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Medallia

Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to

1 Rating

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Fulcrum

Spatial Networks

Fulcrum is a field inspection management platform that ensures safer workplaces, higher-quality results, and full compliance. With Fulcrum, organizations can streamline inspections in minutes, manage issues and tasks in one place, effortlessly document and meet regulations, and get consistent actionable insights and reports from teams in the field. Fulcrum - what can it do for you? - Create digital checklists and advanced inspection processes - Built-in, automated workflows - Receive real-time reports, performance dashboards, location-aware analytics - Distribute forms to mobile devices for data collection - Assign tasks and work orders to field staff - Fill out forms online or offline And much more! 30,000+ users across 100+ countries use Fulcrum to boost their operations, optimize how they leverage their data, and get the most out of inspections. Empower your team. Start your free trial now!

2 Ratings

Starting Price: $15 per month

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Stratics Networks

Imagine one platform for Ringless Voicemail Drops, Voice Broadcasts, Bulk SMS, IVR Surveys and Press 1 Transfers all in one single hosted platform. No need to juggle between different platforms to complete various tasks. With one flat monthly cost, you can use all services 100% unlimited with zero per usage charges. Generate hot leads, cold leads with your internal non-telemarketing lists or follow up with your contact lists. These tools provide a rich source of communication. We answer the phone morning to night around the clock. You will NEVER get a voicemail! We are even open on Christmas and all holidays for emergencies. Stratics Networks’ award-winning Support: Daily from 9 am ET to 9 pm ET, Saturday 10 am to 7 pm. Imagine actually REACHING a live person who knows your name with the knowledge to help you on the spot! Whether you are on a free trial or a fully unlimited account give our support line a ring with any questions under the sun.

2 Ratings

Starting Price: $159 per month

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Survicate

Survicate is an effortless survey software for getting continuous customer insights at scale. - Run customized surveys via email, link, website, in-product, or mobile apps - Connect with tools through native integrations - Collaborate with teammates - Get insights from customers at all stages of the user journey - Automate feedback collection and track metrics - Analyze and act on feedback to improve satisfaction, reduce churn, build better products, and develop effective marketing strategies

Starting Price: $0 per month

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Voiceform

Voiceform is the first of its kind insights platform for customer, employee and audience feedback. Create voice, video, audio and text surveys and forms that feel like an engaging conversation, and help you easily automate and scale customer interviews.. Collect and share rich data and feedback, and turn your more insightful datapoints from your customers into powerful testimonials, marketing material and more. The Voiceform platform offers easy-to-use templates to get started, and help you create surveys, forms and workflows that can be shared in multiple languages. Share your forms via email, chat, embed or widget. Access rich data analysis tools like sentiment, thematic and topic extraction. Voiceform offers thousands of integrations, custom logic and creates auto-generated reports and content. Get started in minutes, and collect data that harnesses the power of your customer's voice.

Starting Price: $79/month

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Best Survey Software

Compare the Top Survey Software as of January 2026

What is Survey Software?

SurveyLegend

Odoo

Sogolytics

LiveHelpNow

Checker Software

SurveyJS

SurveyLab

QuestionPro

MultiRater Surveys

Qualaroo

Spark Chart

Alchemer

Qualtrics XM Platform

WebMaxy Analyzer

Hotjar

Extellio

Zonka Feedback

FastField Forms

Netigate

Key Survey

Global Patron

Informizely

Formsite

Feedbackly

Dooblo

Medallia

Fulcrum

Stratics Networks

Survicate

Voiceform

Best Survey Software

Compare the Top Survey Software as of January 2026

What is Survey Software?

SurveyLegend

Odoo

Sogolytics

LiveHelpNow

Checker Software

SurveyJS

SurveyLab

QuestionPro

MultiRater Surveys

Qualaroo

Spark Chart

Alchemer

Qualtrics XM Platform

WebMaxy Analyzer

Hotjar

Extellio

Zonka Feedback

FastField Forms

Netigate

Key Survey

Global Patron

Informizely

Formsite

Feedbackly

Dooblo

Medallia

Fulcrum

Stratics Networks

Survicate

Voiceform

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