Best Survey Software in Canada

Only 3%–5% of customers usually respond to a conventional satisfaction survey. In contrast, our users typically see response rates of 40% to 60%. We achieve this thanks to smart follow-ups and a highly optimized and super simple survey layout. We have optimized the survey so you don't have to. With our automatically generated reports, you can dive into your data. See how your customers are satisfied depending on the product they ordered. The date of their first purchase (Christmas? Black Friday?). A number of orders they placed with your shop. Their geographic location. Net Promoter Score is a customer loyalty metric introduced in Harvard Business Review in 2003. Since then it has been widely adopted by more than two-thirds of Fortune 1000 companies. Upload your customer e-mails or setup automatic survey scheduling See the NPS of your customer segments over time. Use your data in one of 1,000+ apps integrated with Customer.guru.