Best Unified Communications Software in the USA
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Compare the Top Unified Communications Software in the USA as of January 2026
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What is Unified Communications Software in the USA?
Unified communications software integrates various communication tools and channels—such as voice calls, video conferencing, instant messaging, email, and collaboration platforms—into a single, streamlined system. These platforms help businesses improve communication and collaboration across teams, regardless of their location, by providing real-time access to different communication methods through a single interface. Unified communications software often includes features like call routing, voicemail, file sharing, screen sharing, and presence indicators to enhance productivity and reduce communication barriers. By using this software, organizations can simplify workflows, improve customer service, and ensure more efficient internal communication. Compare and read user reviews of the best Unified Communications software in the USA currently available using the table below. This list is updated regularly.
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1
Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
2
Yeastar P-Series PBX System
Yeastar
The Yeastar P-Series provides a complete Unified Communications (UC) solution, seamlessly integrating voice, video, messaging, and presence into one cohesive platform. By eliminating the friction between disparate communication channels, it empowers modern teams to switch effortlessly between mobile, desktop, and web interfaces without losing continuity. -
3
3CX
3CX
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.Starting Price: Free for up to 10 users -
4
MightyCall
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.Starting Price: $20 per month per user -
5
VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
6
Ooma Office
Ooma
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.Starting Price: $19.95/month per user -
7
XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
8
Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
9
PBXware
Bicom Systems
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. -
10
GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
11
Phone.com
Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.Starting Price: $12.74/month -
12
Grasshopper
GoTo
Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited users. The best part? You can handle customer calls and texts from anywhere through the mobile and desktop apps—no second phone or complex setup required. Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.Starting Price: $14 per month -
13
Vonage Business
Vonage
Vonage Business is a leading cloud communications platform for businesses of all sizes and industries. Vonage Business covers all the communication needs of organizations looking to succeed, offering more than 40 business-critical features, mobility, conferencing, and integration with top cloud applications. Trusted by more than 500,000 business users, Vonage is available in a number of plans and packages that fit various business requirements.Starting Price: $19.99/month/user -
14
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. -
15
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
16
Voyced
Voyced
Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.Starting Price: $0.25 per user per month -
17
Monster VoIP
Monster VoIP
Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.Starting Price: $27 /month -
18
Yeastar Cloud PBX
Yeastar
Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
19
Kaleyra
Kaleyra
Transactional messages, OTPs, promotions: all delivered timely and safely to your customers’ mobile phones. IVR, Click-to-Call, call forwarding, call recording, and call masking features for any app, platform, or website. Conversate with your customers on the most widely-used instant messaging app, and send media attachments. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions. Design multi-channel communication flows with our easy drag-and-drop visual editor. Or use our pre-defined templates. You likely won’t need our support team, but we’re right here if you do. We offer enterprise-grade security to customers in highly-regulated sectors. Our technology allows growing any communication channel, without limits. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions.Starting Price: $ 0.004 per SMS -
20
Cytracom
Cytracom
Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. Visually build, deploy and manage corporate networks, public cloud connectivity and SD-WAN without legacy edge appliances.Starting Price: $27.95 per month -
21
2600Hz
2600Hz
An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers a communication solution that will make them successful. 300+ APIs enable you to customize a solution to help your customers do business better. White label your solution to build and maintain your brand recognition in the market. Low upfront costs let you get started quicker and stay cost competitive. Reliability and geo-redundancy ensures your customers are always online. Mobile ready lets your customers get business done when and where they need to. KAZOO is a multi-tenant platform and gives you the ability to open your sales channels. Bring on resellers, go direct, or have an agent model.Starting Price: $3.50/month -
22
RingRx
RingRx
RingRx supports healthcare providers needing high-quality, cost-effective, HIPAA-compliant telephone, text, and fax communications. Our clients rely on us for seamless patient communications throughout their healthcare journeys. RingRx is a cloud-based VoIP communication system designed for modern healthcare environments, featuring a versatile, highly customizable set of tools, including - Phone app for flexible and reliable call routing - Voicemails accessible from anywhere - HIPAA-compliant desktop app - Enterprise-quality desk phones. Unlike competitors who don't understand healthcare requirements or have patched-together features, RingRx is a healthcare-first communications system. Our integration and customization options simplify patient connections in the office, at home, or from the road. Practices can be up and running on RingRx in less than a day. And our simple pricing structure makes it easy to select the right features without any upsell or billing surprises.Starting Price: $15 per month -
23
Fusion Connect
Fusion Connect
Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.Starting Price: $19.95/month/user -
24
Streams.AI by PanTerra Networks
PanTerra Networks
Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.Starting Price: $24.95 per user/month -
25
Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month -
26
Tresta
Tresta
Tresta is a virtual phone system and mobile app that turns any smartphone into your business phone. With unlimited calling, texting, and powerful call management features, Tresta helps your business communicate smarter and more efficiently. At just $15 per user per month, Tresta offers all the features you need to help your business look its best. And there are no contracts, premium feature fees, per-minute charges or hidden costs. Get started today and try Tresta for free for 30 days. Tresta’s easy to use mobile app lets you use your business number and personal number on the same phone, while keeping your personal and professional lives separate. With Tresta’s virtual phone system, you have all the tools you need to professionally route and manage calls, so your business can always look its best. Tresta offers unlimited calling and texting, and powerful call management features all for one low price.Starting Price: $15 per user per month -
27
MaxContact
MaxContact
MaxContact is suitable for sites from 6 – 1000+ users, with clients around the world in all sectors including BPO’s, financial services, utility providers and many more. MaxContact is a proven supplier to some of the market leaders in these fields.Starting Price: £49 per month per User -
28
UniVoIP
UniVoIP
UniVoIP’s innovative solutions and software drive performance, productivity, and efficiency while embracing and overcoming today’s most demanding business communication trends. The principle product, OfficeConnect™, is an extremely robust and highly flexible solution delivering 500+ PBX, Omnichannel Contact Center and Unified Communication features via private, public or hybrid networking options in a multi-instance infrastructure environment. UniVoIP also offers UniBridge, a powerful, high-definition audio, video and web conferencing, screen-sharing solution that offers meeting logs, timestamps, summaries, no software download required, and custom branding. -
29
Zero
Zero
Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.Starting Price: $8 per user per month -
30
SureTel
SureTel
SureTel believes in a hands-on approach with our business telephone clients. Our business VoIP phone professionals are always available to discuss your particular situation or give you a demo of our platform. We know once you see it you will be impressed too. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. We don’t nickle and dime our customers. Every feature we have is included in all our services. Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Our platform can support any custom feature. Check out our Idea Portal to see what’s in the works.Starting Price: $19.99 per month
