Best Enterprise User Research Software

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

Next-gen software quality management platform brings together automated and manual testing. Level up your product quality control and boost your QA and development team productivity by setting your TestOps. We appreciate the development and QA teams use numerous processes, frameworks, and tools to enable software delivery. That’s why we came up with Allure TestOps – a quality management platform solution that seamlessly integrates with any of your frameworks and keeps all your testing data transparent and centralised. Allure TestOps links both manual and automated testing empowering your team’s productivity. Reinforce and speed up your CI/CD pipeline and get instant insights into your test coverage. Allow Allure TestOps to update your test documentation based on test run results tracking and analysis and get no more excuses for outdated test cases.

TestFirst is a modern, cloud-based test management system that boosts software testing speed and quality. We ran a sample test using TestFirst's Test Execution Module. We ran the same test using a spreadsheet (the most common way of running a test). We added a screenshot to a test and annotated it. We repeated the same using an image editor. With the "Exploratory Testing Module", we conducted an exploratory test to write a new test case. We did the same while using a spreadsheet. Using the "Test Case Fragments" feature, we maintained a reusable test case that affected 10 test cases. We did the same using a spreadsheet. We achieved a 10x improvement while maintaining our sample test case library.