Pricing that scales with your growth
Unlimited admins — because support works best when your whole team collaborates.
// PRICING
Predictable pricing.
No per-seat fees. No ticket-based billing headaches.
Seed
$29/mo
IDEAL FOR
🌱 100–200 tickets/mo
- Slack Integration
- – Notifs for new tickets
- – Reply in threads, just tag @Ticketping
- – Collab with your team
- – Update ticket status
- Connect support@domain email
- Chat Widget
- Inbox Dashboard
- Ticket Forms
- Knowledge Base
- Email Support
Startup
$99/mo
IDEAL FOR
🚀 300–600 tickets/mo
- Everything in Seed plan
- AI enabled Chat Widget
- AI Proofreading
- Private Notes
- Team Roles
- Canned Responses
- Admin Reports
- Ticket via API
- Support via Slack Connect
Scale
$199/mo
IDEAL FOR
🦄 800–1200 tickets/mo
- Everything in Startup plan
- AI Response Suggestions
- Multiple Workspaces
- Advanced Analytics
- Custom Ticket Status
- Full API Access
- Custom Sending Email Domain
- Priority Support via Slack
Fair Use & Volume
Every plan includes a soft usage buffer. If your ticket volume slightly exceeds the recommended range, you're still covered.
If volume consistently exceeds the range for your tier, we'll recommend upgrading — no surprise billing.