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Top Free IT Documentation Software

Check out our list of free IT Documentation Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all IT Documentation Software to ensure you get the right product.

View Free IT Documentation Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
13 IT Documentation Products Available
(2,940)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in IT Documentation software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 46% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • Seller Details
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  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 46% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®
(4,049)4.1 out of 5
4th Easiest To Use in IT Documentation software
View top Consulting Services for Confluence
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 34% Enterprise
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • LT
    We have implemented Confluence on our premises, and it serves as our primary tool for collaboration, documentation, and sharing news and... Read review
    Verified User in Computer Software
    UC
    We have been using confluence for a few months and the experience so far has been great. Since we can use it with Jira teammates it has been a very... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,995 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 34% Enterprise
LT
We have implemented Confluence on our premises, and it serves as our primary tool for collaboration, documentation, and sharing news and... Read review
Verified User in Computer Software
UC
We have been using confluence for a few months and the experience so far has been great. Since we can use it with Jira teammates it has been a very... Read review
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,309 Twitter followers
LinkedIn® Page
www.linkedin.com
18,995 employees on LinkedIn®

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(224)4.7 out of 5
Optimized for quick response
1st Easiest To Use in IT Documentation software
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jared B.
    JB
    We build a lot of automation. Other platforms have significantly affected our automation capabilities with API restrictions or a general lack of... Read review
    Verified User in Computer & Network Security
    AC
    It does a good job with documentation and client passwords. We like that we can monitor DNS with CloudFlare connections, as well as other API... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    489 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
Jared B.
JB
We build a lot of automation. Other platforms have significantly affected our automation capabilities with API restrictions or a general lack of... Read review
Verified User in Computer & Network Security
AC
It does a good job with documentation and client passwords. We like that we can monitor DNS with CloudFlare connections, as well as other API... Read review
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
489 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    • Project Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 38% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • LW
    First, i must disclose the fact that M-files is reliable, easy to use and manage. It's really amazing and fantastic how fast it is which saves a... Read review
    NM
    The user interface of Mfiles is really quick easy and user friendly and their integration gives extra value added services on their platform. Their... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,722 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    732 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
  • Project Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 38% Small-Business
LW
First, i must disclose the fact that M-files is reliable, easy to use and manage. It's really amazing and fantastic how fast it is which saves a... Read review
NM
The user interface of Mfiles is really quick easy and user friendly and their integration gives extra value added services on their platform. Their... Read review
Seller Details
Company Website
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,722 Twitter followers
LinkedIn® Page
www.linkedin.com
732 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 40% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Katrina Q.
    KQ
    The user-friendly interface and ease of content management easily makes me recommend this platform to all technical writers I know. The customer... Read review
    Rahul S.
    RS
    Document360 is very easy to use and quick to implement for our team. The authoring tools are intuitive, making it simple to draft, review, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,950 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    326 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 40% Small-Business
Katrina Q.
KQ
The user-friendly interface and ease of content management easily makes me recommend this platform to all technical writers I know. The customer... Read review
Rahul S.
RS
Document360 is very easy to use and quick to implement for our team. The authoring tools are intuitive, making it simple to draft, review, and... Read review
Seller Details
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,950 Twitter followers
LinkedIn® Page
www.linkedin.com
326 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlueDocs is an all-in-one internal documentation, training, and compliance platform designed to bring clarity and structure to growing teams. It caters to modern companies that require a unified appro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 62% Enterprise
    • 27% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • JS
    bluedocs software is easy to use and also very detailed. You can do a lot with it including courses, tests, exams, and personality assessments. I... Read review
    justin m.
    JM
    It is the most reliable RPA tool with most advanced features. it provides both community verson. the community version is completely free and can... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BlueDocs
    Company Website
    Year Founded
    2025
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlueDocs is an all-in-one internal documentation, training, and compliance platform designed to bring clarity and structure to growing teams. It caters to modern companies that require a unified appro

Users
No information available
Industries
No information available
Market Segment
  • 62% Enterprise
  • 27% Small-Business
JS
bluedocs software is easy to use and also very detailed. You can do a lot with it including courses, tests, exams, and personality assessments. I... Read review
justin m.
JM
It is the most reliable RPA tool with most advanced features. it provides both community verson. the community version is completely free and can... Read review
Seller Details
Seller
BlueDocs
Company Website
Year Founded
2025
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docusnap is the all-in-one solution for IT documentation. Users benefit from an automated and time-controlled inventory of the complete IT network. The software automatically provides the data obtai

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Food Production
    AF
    It helps us to improve our network visibility. Read review
    Brian C.
    BC
    There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    itelio
    LinkedIn® Page
    de.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Docusnap is the all-in-one solution for IT documentation. Users benefit from an automated and time-controlled inventory of the complete IT network. The software automatically provides the data obtai

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Small-Business
Verified User in Food Production
AF
It helps us to improve our network visibility. Read review
Brian C.
BC
There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first... Read review
Seller Details
Seller
itelio
LinkedIn® Page
de.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT doc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Mohana R.
    MR
    ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics.... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ITBoost
    HQ Location
    N/A
    Twitter
    @ITBoostInc
    17 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT doc

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Mohana R.
MR
ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics.... Read review
Seller Details
Seller
ITBoost
HQ Location
N/A
Twitter
@ITBoostInc
17 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Software portfolios are hard to manage. Applications grow, new tech gets implemented, and each stack gets more complex. Without proper organization, it can feel impossible to keep track of your apps o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jordon M.
    JM
    The ease of use and organization. Being able to store all of my projects credentials and services somewhere other than .env was very helpful Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    10xDev
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Software portfolios are hard to manage. Applications grow, new tech gets implemented, and each stack gets more complex. Without proper organization, it can feel impossible to keep track of your apps o

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Jordon M.
JM
The ease of use and organization. Being able to store all of my projects credentials and services somewhere other than .env was very helpful Read review
Seller Details
Seller
10xDev
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki. BlueSpice is used for knowl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Leisure, Travel & Tourism
    UL
    Plenty of great features with Blue Spice Mediawiki, such as an open-source basis, and if you like to try it out for free, you can do so as a... Read review
    Verified User in Retail
    CR
    Bluespice MediaWiki is the enterprise circulation of the illustrious Wikipedia Tool MediaWiki. Apart from its useful features such as discussion... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Regensburg, Bavaria
    Twitter
    @BlueSpiceTweets
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki. BlueSpice is used for knowl

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Verified User in Leisure, Travel & Tourism
UL
Plenty of great features with Blue Spice Mediawiki, such as an open-source basis, and if you like to try it out for free, you can do so as a... Read review
Verified User in Retail
CR
Bluespice MediaWiki is the enterprise circulation of the illustrious Wikipedia Tool MediaWiki. Apart from its useful features such as discussion... Read review
Seller Details
Year Founded
2007
HQ Location
Regensburg, Bavaria
Twitter
@BlueSpiceTweets
315 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    N-able™ Passportal is a cloud-based, encrypted, and efficient privileged access management solution built for MSPs. N-able Passportal offers: • Credential injection across your systems and files •

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 72% Small-Business
    • 26% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Education Management
    AE
    This has streamlined our business and is the best password management app I've seen. With the migration from our previous solution it has been... Read review
    Verified User in Information Technology and Services
    AI
    Easy of use, price and simple. Support and contract terms. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,217 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,141 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

N-able™ Passportal is a cloud-based, encrypted, and efficient privileged access management solution built for MSPs. N-able Passportal offers: • Credential injection across your systems and files •

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 72% Small-Business
  • 26% Mid-Market
Verified User in Education Management
AE
This has streamlined our business and is the best password management app I've seen. With the migration from our previous solution it has been... Read review
Verified User in Information Technology and Services
AI
Easy of use, price and simple. Support and contract terms. Read review
Seller Details
Seller
N-able
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,217 Twitter followers
LinkedIn® Page
www.linkedin.com
2,141 employees on LinkedIn®
Ownership
NYSE: NABL
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jorge G.
    JG
    I used Confluence and Evernote before Nuclino. I don't like Evernote because it allows me to only add two levels of hierarchy on my notes... Read review
    John Alejandro P.
    JP
    Very simple to use, everything can be organized in a straightforward, user-friendly manner, making it easier to navigate than Google Drive files.... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Munich, DE
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
Jorge G.
JG
I used Confluence and Evernote before Nuclino. I don't like Evernote because it allows me to only add two levels of hierarchy on my notes... Read review
John Alejandro P.
JP
Very simple to use, everything can be organized in a straightforward, user-friendly manner, making it easier to navigate than Google Drive files.... Read review
Seller Details
Year Founded
2015
HQ Location
Munich, DE
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PingCode Knowledge Base is a centralized and collaborative workspace designed to help teams organize, share, and scale their collective knowledge. Unlike traditional documentation tools, PingCode Know

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PingCode
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PingCode Knowledge Base is a centralized and collaborative workspace designed to help teams organize, share, and scale their collective knowledge. Unlike traditional documentation tools, PingCode Know

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
PingCode
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®