Anyone else having trouble posting?

Question

RV

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over 2 years ago

Anyone else having trouble posting?

I am having trouble doing reviews for two companies. Due to this problem, I can't get my coupons. I sent a message to customer service, the response is ridiculous. I sent a message by email, the response is the same. I tried to write a review to complain, they took down my review. Any response is "read the center of what can or cannot be done," but they don't mention the problem so we can solve it. Fix this now!

Buyer Intent Data Providers

Online Reputation Management Software

Technology Review Platforms

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Beatriz de Santana B. · Answer 1 · 2023-03-20T16:31:07-05:00

I have decided to write in English in the hopes that a wider audience may access this information and determine if they have experienced similar issues. I am currently experiencing difficulties in writing reviews for two companies, which has prevented me from receiving the coupons I am entitled to. Despite reaching out to customer service for assistance, I have been met with unsatisfactory responses, both through email and messaging. Moreover, when I attempted to write a review to express my grievances, my submission was removed. Despite repeatedly being instructed to "review the center of what can and cannot be done," I have yet to receive any specific information on how to resolve this issue. I urge you to take swift action and address this matter immediately.

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Marcela N. · Answer 2 · 2023-03-20T16:28:12-05:00

Wow, I feel so much calmer now. I thought the problem was with me, but I see it's with everyone. Sad, a site of this size.

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Camila F. · Answer 3 · 2023-03-20T16:22:35-05:00

CF

Camila F.

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over 2 years ago

Analista de Suporte ao Cliente

Yes, I am having the same problem. I tried with more companies, but none of my evaluations are validated.

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ED

Edicleia Oliveira Araújo D.

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over 2 years ago

Customer Success Analyst - Onboarding na Flash Benefícios

I have the same problem. Since March 1st, I haven't been able to do any evaluations. At first, I thought the problem was with one platform, but then I saw that the problem was with all of them. And I go through the same problem. The support only gives repetitive answers, as if they themselves don't know what the problem is. It's concerning that a company with these silly errors remains the focal point of the evaluations. Besides the coupons (the main reason for doing the reviews), if I can't do an evaluation, I can't get the coupon. Congratulations!

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Juliana M. · Answer 4 · 2023-03-20T16:32:53-05:00

I hope that by complaining here, we can solve this problem. Thank you for the post, it was timely.

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Tiago Rocha L. · Answer 5 · 2023-03-20T16:39:58-05:00

Let's raise awareness about this issue and ensure it doesn't go unnoticed. It's important that we hold those responsible accountable for their mistake. I urge you to take action and fix the tool as soon as possible to prevent similar errors from happening again.

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Juliana R. · Answer 6 · 2023-03-20T16:35:39-05:00

People, I can only do those that make money. When I do the free ones, the platform suspends everything. I need to do it for the company I'm currently using, but the staff has been failing greatly.

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Rosemeire L. · Answer 7 · 2023-03-20T16:42:31-05:00

I have the same problem, but mine is more recent. I created my account last week. I tried with personal email, company email, LinkedIn, Google... However, nothing works.

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