FuseBase Reviews & Product Details

What I find most useful is the sleek style and use of the client portals. It is web based, and operates almost like a personalized website with a login. That is just the client facing portal. It also has a admin and user backend with granular user rights. The backend is a workspace for admin/user and teams. This is where you store uploaded files, add tasks, and even embeds. Then you can choose to link these, or show these on the customer facing portal. The plan I have allows for multiple client facing portals, and multiple workspaces. This allows for flexibility in customizing multiple portals, for different purposes. Set-up and implementation was easy. Customer support has always been responsive. I have contacted support multiple times throughout the year, and always received a quick and professional response. I will definitely recommend FuseBase, for any of my mentioned uses, and many other uses, as it is quite versatile. Review collected by and hosted on G2.com.

Some of the downside would be learning and using of all the features is offers. Basic set up and use was quite easy. Although, I have been using it for a little over a year, and I am still finding and learning new features. Review collected by and hosted on G2.com.

FuseBase is one of the few software solutions that truly feels like a Swiss Army knife. It serves as both an internal and external knowledge base, a CRM, a communication hub, and a client portal. You can also use it for collecting e-signatures, sharing files, and leveraging AI agents, all of which help you create a comprehensive all-in-one platform. Review collected by and hosted on G2.com.

The speed of the platform is good, though I wouldn't say it's the best. Review collected by and hosted on G2.com.

What started as a notepad app has quickly evolved into a brilliant product with client portals and AI agents. They've also introduced a couple of brilliant chrome extensions that give you access to your AI agents on whatever page you're browsing, and so you can easily capture information and add it to your workspace. Review collected by and hosted on G2.com.

The new AI agents are brilliant, but the workflows need more integrations. e.g. being able to output information to a Google sheet. Review collected by and hosted on G2.com.

How flexible and reliable Fusebase is, especially for onboarding. My team provides tailored assistance for large companies and they all have different needs. So we looked for something that lets us work our way without any friction. Even after onboarding, the same portal helps us stay aligned with the clients. And we finally tried out the AI agents, which are more adaptable than expected. We use them for onboarding and they adjust easily to guide clients through every stage. Review collected by and hosted on G2.com.

The only real limitation I've run into is search. It works well within a workspace, but my team works across several workspaces, so we'd love to have a global search. Review collected by and hosted on G2.com.

My team has a dedicated internal space with PM tools and a document editor, and our clients have a personalized portal with an AI assistant.FuseBase handles data seamlessly, allowing our sales and onboarding teams to focus more on building relationships than dealing with administrative tasks. Review collected by and hosted on G2.com.

There isn’t much to complain about. The only thing I would love to see is a mobile app. FuseBase already has automated notifications for events in the workspace and portals, so I think adding a mobile app would be the next great step to enhance accessibility and convenience. Review collected by and hosted on G2.com.

FuseBase has a powerful document editor combined with website-like portals. Nice option for reducing client onboarding time as we have centralised our training and guides. We are still learning and improving our wiki as the tool gets updates and new features every month. So far, so good - automated task reminders & step-by-step workflow editor are my favourites for now. Review collected by and hosted on G2.com.

Waiting for the dark theme from their roadmap. But all in all, everything is great. Review collected by and hosted on G2.com.

My favorite part is the CSS/HTML customization and white labeling. It allows us to provide a personalized experience that matches clients' vision. Giving them clarity and control is a must in our case; a platform that adapts to your brand is key to building trust and transparency. This is why I chose FuseBase as my project management tool and platform to deliver our services Review collected by and hosted on G2.com.

No complaints. We can use custom styles or widgets if we need changes. All good. Review collected by and hosted on G2.com.

What I like most about Fusebase is how simple it is to use. You can set up your business in one place, exactly how you want it, thanks to the white label option and CSS customization capabilities. For me, connecting my team with clients and storing their documents in a structured way is especially useful. Review collected by and hosted on G2.com.

We haven't encountered any issues thus far - Fusebase is an amazing tool for our current needs. Review collected by and hosted on G2.com.

My team uses FuseBase as a project management tool. I have introduced new clients to the client portal and knowledge base for one of our main consulting areas and noticed the improvement we did not expect - we've done away with all those confusing links. I think their unified link for client portals is a must have for startups and I would recommend this tool to anyone who needs a scalable and user friendly tool Review collected by and hosted on G2.com.

I was looking for personalization, scalability, and security. I got it. Nothing to complain about Review collected by and hosted on G2.com.

Features. I love a lot of features! I think that's why this tool fits perfectly into my workflow and allowed me to automate recruiting new employees to outsource. Onboarding is also easy for them because we were able to create an information wiki based on FuseBase with portals for each project. They have also recently added support for AI, which makes it much easier to find the guides we need. Review collected by and hosted on G2.com.

FuseBase is a very powerful platform. We had no problems with it, even when we were learning it. Review collected by and hosted on G2.com.