Skillsoft

Most leaders think their AI problem is a policy problem. It isn't. While nearly 9 in 10 use AI, only 24% feel equipped to use it well. That gap doesn't close with another document in a compliance folder.  Before it's a governance problem, this is a skills management problem. You can't govern what you can't see and you can't build the capabilities you can't track. Role-specific training, managers who reinforce good decisions, and governance built into the flow of work matter more than any policy on paper.  As I shared with Digitalisation World, policy tells people the rule, but skills tell them what to do when the tool hands something back. https://lnkd.in/gedRHBfc

What does it take to build a skills infrastructure? Ramona Arora, PhD, VP of Learning & Talent Development at Cencora, put it simply on a recent episode of Skillsoft's 5 in 30: technology can accelerate the work, but it can't do the human part for you. Three layers have to move together: → Mindset: treating skills as a strategic priority → Skill set: the human expertise to define how work gets done → Toolset: where AI speeds things up Learn more: https://lnkd.in/eWmapUWn

It's easy to run an AI prompt five different ways trying to get the result you want. Multiply that across every seat in your org with an AI license, and the spend adds up fast. When training arrives after the tool (or not at all), people are left to figure out what good looks like on their own — and that guesswork gets expensive. Train people before or alongside the tool, and the ROI takes care of itself. https://bit.ly/4vspFDc

Your team is investing in building new skills. But turning that learning into sustained behavior change takes intentional reflection, practice, and support along the way. That’s why coaching is so important. Skillsoft AI Coach brings personalized guidance to every employee, helping them connect their goals to the capabilities their work requires. Aligned with International Coaching Federation principles, this true coaching experience gives everyone in the organization the opportunity to build on conversations, help them reflect on progress, and turn insight into stronger performance in their role. Learn more: https://bit.ly/4w4P2va

Tech skills and human skills are a package deal. IDC's Gina Smith Ph.D. breaks down why agentic AI readiness means building both at the same time, not one first and the other "eventually." Watch the full conversation here: https://bit.ly/4bX9wia

Most organizations say they have a content problem. They actually have a connection problem. Skills development, workforce data, and business planning sit in separate systems. You can invest in credentialed content from 260+ leading universities and still have no way to prove whether capability was built. That's what happens when skills intelligence is bolted on instead of built in. Ira Amilhussin of Skillsoft and Julie White, Ed.D. of 2U dig into what changes when world-class content meets skills intelligence that's built into the platform. Register here: https://bit.ly/3RWyhEt

Learning gives employees the knowledge they need. Applying it drives impact. Organizations are investing in skills, leadership development, and workforce transformation. That pays off the most when employees can apply new skills in the moments that matter. Skillsoft AI Coach helps drive the full value of that investment. Aligned with International Coaching Federation principles, Skillsoft AI Coach provides personalized coaching tied to employees’ roles, goals, and development needs — helping connect learning, practice, and skill development in one ongoing experience. “Every organization needs people who can build the skills that move the business forward,” says Skillsoft CTPO Bernard Barbour. “Coaching is one of the most effective ways to help employees develop those skills.” Learn more: https://bit.ly/4w4P2va

Something that stood out to us in our latest research: giving people access to AI training isn't the same as making them feel ready to use it. Most companies have training in place. Way fewer have it in place before the tool shows up — and managers and their teams don't always agree on whether it's working. See the research: https://bit.ly/4vspFDc

Practice doesn't have to mean easy mode. With our conversation simulator, CAISY®, you pick the scenario and the mindset you're up against — so your team can challenge themselves with a range of realities. See more: https://bit.ly/3QWjUzc